In-Demand Customer service representative Jobs in Beaconsfield Upper, Vic

Customer Success Associate
Siemens —Bayswater VIC
- Full-time
- Hybrid work
- CRM software
- Management
- Salesforce
Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Telstra —Cranbourne VIC
- Part-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
Customer Service Coordinator
William Adams —Dandenong VIC
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Health insurance
Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Telstra Business Technology Centre Perth South —Cranbourne VIC
- Part-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
Customer Care Representative
Lineage Logistics —Dandenong VIC
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick Apply
7d
Seasonal - Transport Customer Support Co-ordinator
Australia Post —Dandenong VIC
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Work from home
8d
Sales Customer Support Advisor (Entry-Level), Mulgrave
Tesla —Mulgrave VIC
- Weekend availability
- Hospitality
- Sales
- Customer service
Customer Service Representative (VIC)
Nexigen Digital —Narre Warren VIC
- No experience needed
Customer Support Advisor
Brandt Tractor —Knoxfield VIC
- Full-time
- CRM software
- Sales
- Communication skills
- Employee assistance program
- Opportunities for advancement
Quick Apply
Customer Experience Representative (VIC)
BYD Australia —Mulgrave VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
14d
Customer Sales & Service - Repco Doveton - Full Time
Repco —Doveton VIC
- Full-time
Quick Apply
Customer Service Representative
Newell Brands —Scoresby VIC
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick Apply
Customer Service Coordinator (Team Member)
Gates Corporation —Dandenong VIC
- Customer service
- Office
- Microsoft Office
Customer Service Sales Specialist
Ashley & Martin —Dandenong VIC
- Full-time
- CRM software
- Sales
- Customer service
12d
Client Services Representative - VRH Dandenong
Veterinary Referral Hospital —Dandenong VIC
- Weekend availability
- Administrative experience
- Communication skills
Quick Apply
Customer Service Team Leader
Auto Parts Group —Dandenong VIC
- Full-time
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
5d
Customer Service Specialist
Employment Hero —Mulgrave VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
- Parental leave
- Employee assistance program
20h
Customer Service Representative
Thermo Fisher Scientific —Scoresby VIC
- Full-time
- ERP systems
- Communication skills
- Parental leave
- Employee assistance program
Customer Service Coordinator
William Adams Pty Ltd —Dandenong VIC
- Customer service
- Administrative experience
- Organisational skills
- Health insurance
Customer Care Consultant Trade Store
Blackwoods —Scoresby VIC
- Full-time
- Customer service
- Communication skills
- Annual leave
- Parental leave

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Customer Success Associate

Siemens -
Bayswater VIC

Apply Now

Job Details

Permanent | Full-time

Qualifications

CRM software
Power BI
Management
Salesforce
Bachelor's degree
SaaS
Communication skills

Full Job Description

Who we are

Build a brighter future while learning and growing with a Siemens company at the intersection of technology, community and sustainability. Our global team of innovators is always looking to create meaningful solutions to some of the toughest challenges facing our world. Find out how far your passion can take you.

About the Role

The APAC Customer Success team is responsible for helping our 140+ customers realize value from their Asset Management software solutions and services. We work closely with customers to drive product adoption, support their business goals, and deliver exceptional experiences throughout their customer journey.

As a Customer Success Associate (CSA), you will work closely with experienced Customer Success Managers and cross-functional teams to help customers achieve their desired outcomes. You will build relationships with customers, support product adoption initiatives, assist with customer reviews, and help identify opportunities to improve customer engagement and satisfaction.

This is an excellent opportunity for someone early in their Customer Success career who is passionate about technology, enjoys building relationships, and wants to develop their customer success and commercial skills in a fast-paced SaaS environment.

What you will be doing

Develop strong relationships with customer stakeholders and become a trusted point of contact for day-to-day customer engagement.
Support customers in maximizing the value of their Asset Management Software solutions through proactive engagement and adopt best practices.
Assist in developing and maintaining Success Plans aligned to customer goals and desired business outcomes.
Conduct regular customer check-ins, health reviews, and business reviews, with support and guidance from senior team members.
Monitor customer health, product usage, and engagement data to identify opportunities to improve adoption and satisfaction.
Capture and maintain customer goals, risks, feedback, and success metrics within Customer Success systems and processes.
Collaborate with Sales, Services, Product, Support, and Marketing teams to help deliver positive customer outcomes.
Escalate customer risks and issues appropriately while helping coordinate timely resolutions.
Identify potential growth opportunities within customer accounts and share insights with Customer Success Managers and Sales teams.
Champion the voice of the customer by sharing feedback and contributing ideas to enhance the customer experience.

What you need

Bachelor's degree or equivalent professional experience.
A willingness to learn, grow, and develop a career in Customer Success within a global technology organisation.
1–3 years' experience in Customer Success, Account Management, Customer Support, Consulting, Project Coordination, or another customer-facing role.
Strong communication and relationship-building skills, with the ability to engage professionally with customers and colleagues.
A customer-first mindset and genuine passion for helping customers succeed.
Strong organisational and time-management skills, with the ability to manage multiple priorities.
Curiosity and willingness to learn new technologies, products, and business processes.
An analytical mindset and the ability to use data to support decision-making and customer outcomes.
Experience with CRM, Customer Success, or business productivity tools such as Salesforce, ChurnZero, Microsoft 365, Power BI, or similar platforms is desirable.
A proactive, team-first attitude and willingness to take on a variety of responsibilities as part of a growing regional team.
Experience working with Government, Public Sector, Education, Healthcare, Infrastructure, or other asset-intensive organisations is advantageous. Exposure to Manufacturing environments would be beneficial as we continue to expand our presence in this sector.

What makes you stand out

Previous experience in a SaaS or technology-focused environment.
Experience supporting Government, Public Sector, Education, Healthcare, Infrastructure, Asset Management, or other asset-intensive organisations.
Exposure to Manufacturing or industrial organisations would be advantageous.
Experience using Salesforce, ChurnZero, Microsoft Power BI, or similar platforms.
Strong presentation and communication skills.
Demonstrated ability to build relationships and influence outcomes across multiple stakeholders.
A growth mindset, positive attitude, and willingness to take on new challenges.
Customer Success certifications or training are advantageous but not required.
Passion for technology, sustainability, infrastructure, and helping customers achieve meaningful outcomes.

The Siemens culture

We’re guided by a vision of community that serves the ambitions and wellbeing of all people, and our professional communities are no exception. We model that ideal every day by being supportive, collaborative partners to one another, conscientiously making space for our colleagues to grow and thrive. Our passionate team is driven to create a future where smarter infrastructure protects the environments that shape and connect us all. That brighter future starts with us.

Together we are Siemens

#Brightly

Apply Now

Refine Your Search

customer service representative jobs in beaconsfield upper, vic

Customer Success Associate

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Customer Service Coordinator

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Customer Care Representative

Seasonal - Transport Customer Support Co-ordinator

Sales Customer Support Advisor (Entry-Level), Mulgrave

Customer Service Representative (VIC)

Customer Support Advisor

Customer Experience Representative (VIC)

Customer Sales & Service - Repco Doveton - Full Time

Customer Service Representative

Customer Service Coordinator (Team Member)

Customer Service Sales Specialist

Client Services Representative - VRH Dandenong

Customer Service Team Leader

Customer Service Specialist

Customer Service Representative

Customer Service Coordinator

Customer Care Consultant Trade Store

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