In-Demand After hours customer care agency Jobs in Barangaroo, Nsw

Customer Care Specialist - HCS Customer Service
Catholic Healthcare —Hunters Hill NSW
- $42 an hour
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Health insurance
- Parental leave
Quick Apply
1d
Sales Consultant Outbound - Home Support Program
Catholic Healthcare —Lewisham NSW
- $42.20 an hour
- Full-time
- Customer service
- Microsoft Office
- Databases
- Parental leave
- Gym membership
Quick Apply
Maintenance Officer - Retirement Living Village - Lane Cove
Catholic Healthcare —Lane Cove North NSW
- $36 an hour
- Part-time
- Management
- Maintenance
- Time management
- Health insurance
Quick Apply
3d
Accounts Assistant – Part-Time (Leading to Full-Time for the right candidate)
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Maintenance Officer - Retirement Living Villages
Catholic Healthcare —Croydon NSW
- $36 an hour
- Management
- Maintenance
- Time management
- Health insurance
- Parental leave
Quick Apply
5d
Internship or Work Experience
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Customer Support Consultant
Bank Australia —Mascot NSW
- Full-time
- Management
- Communication skills
- Negotiation
- Parental leave
- Gym membership
11d
Airfare Specialist
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Sales Team Leader
Firstclass.com.au —Sydney NSW
- $100,000 - $150,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
After Hours International Airfare Consultants
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Travel Product Coordinator at First Class Travel
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Full Stack Web Developer (Intern)
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Branch Manager
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Executive Assistant - Travel & Business Operations
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Assistant Accountant
Renewable Energy Systems Limited —Sydney NSW
- Full-time
- Microsoft Excel
- Management
- ERP systems
- Annual leave
- Employee assistance program
First Class Travel Consultants Top Travel Sales Consultants? First-Class Clients, First-Class Rewards
Firstclass.com.au —Parramatta NSW
- $100,000 - $150,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Service Desk Analyst (NSW)
St Vincent's Health Australia —Inner West NSW
- Full-time
- Microsoft Outlook
- Management
- Research
- Employee assistance program
3d
Frequent Flyer Points Advisors & Consultants
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Luxury Cruise Specialists
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Full Stack Web Developer
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program

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Customer Care Specialist - HCS Customer Service

Catholic Healthcare -
Hunters Hill NSW

Quick Apply

Job Details

Permanent | Full-time
$42 an hour
1 day ago

Benefits

Health insurance
Parental leave
Gym membership
Salary packaging

Qualifications

CRM software
Customer service
Microsoft Office
Home care
Care plans
Communication skills

Full Job Description

Discover a career where care goes both ways!

Location- Hunters Hill
Permanent Full Time
Pay rate- $42 per hour + superannuation
Up to $18,550 tax free with Not-for-profit salary packaging

Exciting things are happening at Catholic Healthcare! We have been caring for people for more than 30 years and have grown to employ over 6000 caring employees. Our Mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities.
We are seeking a Customer Care Specialist to join our Home & Community team at Hunters Hill. As the first point of contact for clients, community workers, families, and internal stakeholders, you will deliver exceptional customer service while supporting quality care and service delivery.
Success in this role requires excellent communication skills, strong computer literacy, the ability to multitask effectively, and a genuine passion for helping older people and supporting frontline care teams.

Day-to-day role looks like:

Responding to client, community worker, and staff enquiries via phone, email, and digital channels.
Providing first-contact resolution for enquiries, feedback, and complaints, escalating when required.
Supporting rostering enquiries, care plan questions, welfare checks, and service coordination requests.
Assisting with incident management, login issues, and service delivery support.
Accurately documenting all customer interactions and maintaining client records.
Ensuring compliance with Aged Care Quality Standards, Support at Home requirements, and organisational policies.
Maintaining confidentiality and managing incidents, complaints, and hazards appropriately

To be successful in this role you’ll need

Customer service or contact centre experience, preferably in a high-volume environment.
Strong communication skills, both written and verbal.
Ability to multitask, type while talking, and navigate multiple systems simultaneously.
High level of computer literacy, including Microsoft Office 365.
Strong organisational, prioritisation, and problem-solving skills.
Positive attitude, resilience, and willingness to learn.
Knowledge of aged care, home care, Care Management, or Support at Home reforms will be highly regarded.
Experience with Genesys, CRM, or workforce management systems is advantageous.
Willingness to apply for a Police Check

What we can offer you

Competitive salary
Not-for-profit tax benefits so you pay less tax
Fitness Passport discounted gym benefits
Paid Parental leave
Paid Family leave, additional 6 days
Long Service leave after 5 years
A values-based organisation that welcomes applicants from all faiths and backgrounds

We know you have many choices of employer - choose Catholic Healthcare where you can make a positive impact and be well rewarded.
If you are customer-focused, resilient, thrive in a fast-paced environment, and are passionate about helping people, we'd love to hear from you.
Apply online now!

Catholic Healthcare acknowledges the Traditional Owners and Custodians of the lands on which we live, work and dream. We pay our respects to their Indigenous Elders past and present, for they hold the traditions, culture, and hopes of their people as we journey towards reconciliation. We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we’re looking to fill this opportunity directly so if we do need your assistance we’ll be in touch.

Quick Apply

Refine Your Search

after hours customer care agency jobs in barangaroo, nsw

Customer Care Specialist - HCS Customer Service

Sales Consultant Outbound - Home Support Program

Maintenance Officer - Retirement Living Village - Lane Cove

Accounts Assistant – Part-Time (Leading to Full-Time for the right candidate)

Maintenance Officer - Retirement Living Villages

Internship or Work Experience

Customer Support Consultant

Airfare Specialist

Sales Team Leader

After Hours International Airfare Consultants

Travel Product Coordinator at First Class Travel

Full Stack Web Developer (Intern)

Branch Manager

Executive Assistant - Travel & Business Operations

Assistant Accountant

First Class Travel Consultants Top Travel Sales Consultants? First-Class Clients, First-Class Rewards

Service Desk Analyst (NSW)

Frequent Flyer Points Advisors & Consultants

Luxury Cruise Specialists

Full Stack Web Developer

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