In-Demand Customer service manager Jobs in Ballarat, Vic

Operations Leader
Victorian Government —Ballarat VIC
- $116,413 - $140,849 a year
- Full-time
- In-person
13d
Food & Beverage Manager
Aunty Jacks —Ballarat VIC
- $29 - $43 an hour
- Full-time
- Hospitality
- Customer service
- In-person
Quick Apply
8d
Administration Officer (Child Protection)
Department of Families, Fairness and Housing —Ballarat VIC
- Full-time
- Recruiting
4d
Casual Shift Leader - Sebastopol
Guzman y Gomez —Sebastopol VIC
- Supervising experience
- Leadership
Quick Apply
Community Manager - Ingenia Lifestyle Parkside Lucas
Ingenia Communities —Ballarat VIC
- Budgeting
- Employee discount
12d
Administration Manager Rotational Portfolios (Office, Finance & HR)
Victorian Government —Ballarat VIC
- Full-time
- Microsoft Office
- Finance
- Administrative experience
3h
Administration Manager
JLL —Ballarat VIC
- Microsoft Excel
- Health insurance
- Parental leave
Team Manager
Victorian Government —Ballarat VIC
- $100,894 - $114,476 a year
- Full-time
- Customer service
- In-person
13d
Administration Manager
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Ballarat VIC
- Full-time
- Microsoft Excel
- AI
- Health insurance
- Parental leave
Quick Apply
Retail Concession Manager - Ballarat
Unison —Ballarat VIC
- Weekend availability
- Sales
- Supervising experience
- Leadership
- Employee assistance program
- Referral program
Full Time 2IC - Ballarat
Universal Store —Wendouree VIC
- Weekend availability
- Customer service
- Supervising experience
- Leadership
- Employee discount
Christmas Casual Sales Assistant | Angus & Coote Ballarat
Angus & Coote —Wendouree VIC
- $34.89 an hour
- Weekend availability
- Sales
- Customer service
- On-the-job training
Quick Apply
14d
Christmas Casual Sales Assistant | Prouds Burnie
Prouds —Wendouree VIC
- $34.89 an hour
- Weekend availability
- Customer service
- On-the-job training
Quick Apply
14d
CONNOR Retail Assistant – Wendouree, VIC
Connor Clothing —Wendouree VIC
Branch Manager
Polyaire —Delacombe VIC
- Full-time
- Management
- Business development
- Supervising experience
- Employee assistance program
- Referral program
Quick Apply
11d
Christmas Casual Sales Assistant | Prouds Ballarat
Prouds —Wendouree VIC
- $34.89 an hour
- Weekend availability
- Customer service
- On-the-job training
Quick Apply
14d
CONNOR- Assistant Store Manager, Wendouree VIC
CONNOR —Wendouree VIC
- Full-time
- Management
Housing & Homelessness Support (HHS) Manager - Grampians Office (Ballarat)
Wintringham —Ballarat VIC
- Full-time
- Leadership
- Annual leave
14d
Op Shop Supervisor
Uniting Vic.Tas —Ballarat VIC
- $29.45 an hour
- Weekend availability
- Merchandising
- Cash handling
- Employee assistance program
Sales Agronomy
Nutrien Ag Solutions —Ballarat VIC
- Full-time
- Sales
- Customer service
- Administrative experience

I want to receive the latest job alert for customer service manager in ballarat, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service manager jobs near ballarat, vic

Operations Leader

Victorian Government -
Ballarat VIC

Apply Now

Job Details

Full-time
$116,413 - $140,849 a year
13 days ago

Qualifications

Lead generation

Full Job Description

Overview

Work Type: Ongoing - Full-time

Salary: $116,413 - $140,849

Grade: VPS 5

Occupation: Customer service

Location: Grampians - Ballarat

Reference: 12112

About the Role

The Operations Leader provides leadership to multiple frontline Team Managers, reporting to the General Manager and playing a key role in building a capable, engaged and values led workforce. The role supports Team Managers to deliver consistent, high-quality services by translating organisational strategies, policies and priorities into effective day‑to‑day practice, while fostering a positive, inclusive and accountable workplace culture. Working collaboratively with the General Manager and operational peers, the Operations Leader strengthens leadership capability, promotes staff wellbeing, and embeds a culture of continuous improvement across frontline service delivery.

Key Accountabilities

Interprets and applies business plans and policies within own operational area, providing practical advice and support to teams to address implementation issues.

Manages the frontline delivery of a defined service, with accountability for staff performance, budget controls and the management of daily operational issues.

Provides clear operational leadership to frontline team managers, embedding organisational frameworks and priorities into daily service delivery.

Collaborates with the General Manager and operational peers to support coordinated planning, issue resolution and effective delivery of services.

About You

To be successful in this role, you will need to demonstrate experience in leading operational teams, setting clear performance expectations and establishing daily/weekly operational rhythms.

Outcomes Thinking: Establishes mechanisms to monitor impact of work on the community; ensures team/ organisation’s operating and delivery model is designed in ways that creates a positive impact on community.

Promote Inclusion: Establishes a workforce that is diverse and takes advantage of relevant knowledge and skills; creates opportunities to improve knowledge of teams in the area of diversity and inclusion.

Managing Difficult Conversations: Seeks and evaluates options to resolve problems; negotiates agreed actions to deal with problems; coaches others in negotiation.

Self-awareness: Coaches others to improve level of self-awareness. Leverages emotional intelligence to create a safe space for sensitive conversations which leads to increased level of people engagement.

This role is an ongoing position and based in our Ballarat office. This position is only open to applicants with relevant rights to work in Australia.

For more information, please see the

How to apply

Apply before the advertised closing date 11:59pm on 25 August 2026. All applications should include:

a resume; and

a cover letter which addresses the key selection criteria (within three pages).

Other relevant information

To be eligible for appointment to this role, applicants will possess corresponding work rights for the advertised employment period. Appointment to an ongoing role is only available to an Australian/New Zealand citizen or an Australian Permanent Resident. Preferred applicants will be required to undertake pre-employment screening. DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role.

Applications close Tuesday 25 August 2026 at 11.59pm

Posted

11 August 2026

Apply Now

Refine Your Search

customer service manager jobs in ballarat, vic

Operations Leader

Food & Beverage Manager

Administration Officer (Child Protection)

Casual Shift Leader - Sebastopol

Community Manager - Ingenia Lifestyle Parkside Lucas

Administration Manager Rotational Portfolios (Office, Finance & HR)

Administration Manager

Team Manager

Administration Manager

Retail Concession Manager - Ballarat

Full Time 2IC - Ballarat

Christmas Casual Sales Assistant | Angus & Coote Ballarat

Christmas Casual Sales Assistant | Prouds Burnie

CONNOR Retail Assistant – Wendouree, VIC

Branch Manager

Christmas Casual Sales Assistant | Prouds Ballarat

CONNOR- Assistant Store Manager, Wendouree VIC

Housing & Homelessness Support (HHS) Manager - Grampians Office (Ballarat)

Op Shop Supervisor

Sales Agronomy

I want to receive the latest job alert for customer service manager in ballarat, vic

Related Searches

Explore jobs in more locations

Overview

Job Seeker Tools

Employer Tools

Browse

Stay Connected