In-Demand Customer support & client services Jobs in Avalon Beach, Nsw

Client Manager | Disability & Community Services
All About Caring —Central Coast NSW
- $70,000 - $72,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Employee assistance program
Quick Apply
14d
Support Worker - Tagalog Speaker
The CareSide —Forestville NSW
- From $43 an hour
- Monday to Friday
- CPR Certification
- Office
- First Aid Certification
- Travel reimbursement
Quick Apply
Administration Officer Outpatient Services Unit
NSW Health —Hornsby NSW
- $1,416.58 - $1,460.73 a week
- Full-time
- Organisational skills
- EMR systems
- Communication skills
14h
Customer Care Officer
ALFRESCO EMPORIUM —Brookvale NSW
- $75,000 - $85,000 a year
- Urgently hiring
- Communication skills
- Employee discount
Quick Apply
9d
Administration Officer
NSW Health —Hornsby NSW
- $1,416.58 - $1,460.73 a week
- Full-time
- Microsoft Word
- Organisational skills
- EMR systems
14h
PRACTICE ASSISTANT / FRONT OF STAFF
The Footwork Clinic —Chatswood NSW
- Part-time
- Clinic
Female Support Worker (Wahroonga)
Reliant Health Care —Wahroonga NSW
- $40.76 - $45.29 an hour
- Customer service
- First Aid Certification
- No degree
- Referral program
Quick Apply
3d
Expression of Interest - Hornsby
Universal Store —Hornsby NSW
- Communication skills
6d
Food Services Lead - FT - Wyvern PH
Downer Group —Terrey Hills NSW
- Full-time
- Hospitality
- Patient monitoring
- Customer service
- Employee assistance program
Store Team Member - Chatswood
Universal Store —Chatswood NSW
- Customer service
- Communication skills
Junior Fire System Designer
Premier Fire —Chatswood NSW
- $45,000.00 - $55,000.55 a year
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
Quick Apply
8d
Residential Cleaner
Clean4you —Umina Beach NSW
- $33.00 - $39.60 an hour
- Part-time
- Cleaning
- In-person
Quick Apply
1d
Relationship Support Officer
McMillan Shakespeare —Chatswood NSW
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Parental leave
Sales Representative
TTEC —Gosford NSW
- $65,000 a year
- Rotating roster
- Hybrid work
- CRM software
- Sales
- Negotiation
Quick Apply
Facilities Coordinator - Soft Services
Cushman & Wakefield —St Leonards NSW
- Full-time
- Customer service
- Office
- Microsoft Office
Quick Apply
Customer Service Manager
Fast Facilities Services —Manly Vale NSW
- $70,000 - $90,000 a year
- Urgently hiring
- CRM software
- Management
- Customer service
Quick Apply
Support Worker - Hornsby
Achieve Australia —Hornsby NSW
- Call employer
- Customer service
3d
Graphic Designer & Administration
EVAC-YOU-8 PTY LTD —Brookvale NSW
- $29 - $38 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Travel reimbursement
- Professional development assistance
Quick Apply
1d
Care Worker
BaptistCare —Central Coast NSW
- $34.42 an hour
- Part-time
- Care plans
- Communication skills
- Referral program
8d
Hair and Retail Assistant Part Time
Hairhouse —Erina Fair NSW
- Part-time
- Sales
- Customer service
- Employee discount

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Client Manager | Disability & Community Services

All About Caring
Central Coast NSW

Quick Apply

Job Details

Permanent | Full-time
$70,000 - $72,000 a year
14 days ago

Benefits

Birthday leave
Employee assistance program

Qualifications

Driver Licence
Risk management
Organisational skills

Full Job Description

Client Manager | Disability Services

Flexible Hybrid Role

Birthday Leave

Career Growth Opportunities

Relationship-Focused Leadership Role

❤️ Make a Genuine Difference Every Day

About Us

For 25 years, All About Caring (AAC) has supported people with complex needs to live safer, more stable and more meaningful lives. We specialise in supporting people living with brain injury, spinal cord injury and degenerative neurological conditions, many requiring 24/7 supports delivered in their own homes or Specialist Disability Accommodation (SDA). Our clients, families, funders and clinical partners trust AAC to deliver consistent, safe and well‑coordinated services — even in the most complex environments.

About the Role

We are currently seeking an experienced and relationship-focused Client Manager to join our Client Services team. The Client Manager is the key relationship and service quality lead for an allocated portfolio of clients across shared supports, individual support and high-hours services.

This role is primarily client-facing, focused on building trusted relationships with clients, families, support coordinators, clinicians and other stakeholders while ensuring services remain safe, responsive, person-centred and sustainable. You will work closely with support teams, quality and clinical stakeholders, rostering specialists and client engagement teams to ensure exceptional service delivery and positive outcomes for clients.

Key Responsibilities

Manage an allocated portfolio of clients across multiple service types.
Build and maintain strong relationships with clients, families, support coordinators, clinicians and external stakeholders.
Conduct client reviews, evaluations and ongoing service monitoring to ensure supports meet individual goals and needs.
Provide leadership, guidance and supervision to Support Workers
Ensure compliance with NDIS Practice Standards, organisational policies and risk management requirements.
Manage incidents, feedback, quality improvements and client-related escalations.
Develop and review Support Management Plans and client documentation.
Collaborate with internal teams to drive service quality, continuity and positive client outcomes.
Support continuous improvement initiatives and contribute to sustainable service growth.

Ideal Candidate

Experience in disability, community services, health or a related sector.
Demonstrated experience managing client relationships, stakeholder engagement and service delivery.
Strong understanding of NDIS and SIL Practice Standards, person-centred practice and risk management.
Experience leading, coaching and supporting frontline teams.
Excellent communication, conflict resolution and relationship-building skills.
Strong organisational skills with the ability to balance multiple priorities.
Confidence using Microsoft 365 and client management systems.
Relevant qualification in Community Services, Disability, Nursing, Allied Health, Social Sciences, Business or a related field (desirable).
Current NDIS Worker Screening Check and a valid Australian Driver Licence.

What We Offer

Flexible hybrid working arrangements that support work-life balance.
Additional Birthday Leave because celebrating you matters.
A predominantly client-facing role where you can build meaningful relationships and make a real impact.
The opportunity to lead service quality and influence positive outcomes for people living with disability.
Career progression opportunities within a growing and innovative organisation.
Ongoing professional development, leadership training and support.
A collaborative and values-driven leadership team that genuinely supports its people.
Access to our Employee Assistance Program (EAP).
The opportunity to help shape the future of disability services and contribute to organisational growth.

We are a values-driven organisation and are looking to attract professionals who are passionate about delivering exceptional outcomes for clients while working collaboratively with colleagues and stakeholders.

Our Values

Reliable
Sustainable
Adaptive
Customer Focused
Collaborative
Values Driven

If you're passionate about building trusted relationships, driving exceptional outcomes and making a lasting impact in people's lives, this is your opportunity. Apply now and help shape the future of disability support.

Company Overview

At All About Caring, we are dedicated to making a positive impact on the lives of individuals with disabilities. We believe in providing compassionate care, fostering independence, and promoting inclusivity within our community. Join our team of dedicated professionals and be a part of something truly meaningful.

Quick Apply

Refine Your Search

customer support & client services jobs in avalon beach, nsw

Client Manager | Disability & Community Services

Support Worker - Tagalog Speaker

Administration Officer Outpatient Services Unit

Customer Care Officer

Administration Officer

PRACTICE ASSISTANT / FRONT OF STAFF

Female Support Worker (Wahroonga)

Expression of Interest - Hornsby

Food Services Lead - FT - Wyvern PH

Store Team Member - Chatswood

Junior Fire System Designer

Residential Cleaner

Relationship Support Officer

Sales Representative

Facilities Coordinator - Soft Services

Customer Service Manager

Support Worker - Hornsby

Graphic Designer & Administration

Care Worker

Hair and Retail Assistant Part Time

I want to receive the latest job alert for customer support & client services in avalon beach, nsw

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