In-Demand Hospitality coordinator Jobs in Australian Capital Territory

Customer Service Coordinator
UniLodge Australia Pty Ltd —Canberra ACT
- Full-time
- Hospitality
- Organisational skills
- Front desk
- Parental leave
Sales Assistant - Canberra City
Ghanda Clothing —Canberra ACT
- Public holidays
- Hospitality
- POS
Housekeeping Coordinator
Hyatt Hotel Canberra —Canberra ACT
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Employee assistance program
23h
Reservations & Member Services Coordinator
The Canberra Southern Cross Club —Yarralumla ACT
- $75,289.74 - $75,289.75 a year
- Full-time
- Hospitality
- Management
- Administrative experience
- Employee discount
Quick Apply
9d
Wellbeing & Events Coordinator R0200040 Accolade on Moore St Canberra, Australian Capital Territory Full time
Greystar —Canberra ACT
- Weekend availability
- Hospitality
18h

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Customer Service Coordinator

UniLodge Australia Pty Ltd -
Canberra ACT

Apply Now

Job Details

Full-time

Benefits

Parental leave

Qualifications

Hospitality
Organisational skills
Front desk
Computer skills
Communication skills

Full Job Description

The Role - Customer Service Coordinator:

There are lots of qualities that we look for in our team, but above all we need people who are resilient, hands on and genuinely enjoy delivering good customer service. We have fun at work but at times we can be run off our feet, welcoming or saying goodbye to our residents. A background in reception or hospitality will provide you with a good grounding for this role. Some of your essential skills will include strong written and verbal communication, good computer skills, organisational skills and a “we care” attitude.

At UniLodge we provide a home away from home for our residents and we aim to hire staff who will champion fostering a safe, secure and healthy living environment for our student residents. You may feel you do not meet all the criteria, but if you are eager to learn the UniLodge way, we still want to hear from you. This may be the first step to a new and exciting career path.

Some of the responsibilities will include, but not be limited to:

Creating a friendly environment and delivering a positive resident experience,
Assist with a range of enquiries related to student residency, studies, general needs, and overall wellbeing,
Taking the initiative to monitor and report concerns and/or issues relating to resident safety and wellbeing and escalating as needed, and
Coordinating and execute administrative duties (including incoming and outgoing mail, filing, etc.).

Our mandatory requirements include:

Eligibility to work in Australia
National Police Check (completed within last 3 months)
Working with Vulnerable People's Check

A LITTLE ABOUT US

UniLodge specialise in student accommodation and have been an industry market leader since 1996. The UniLodge Group manages a diverse portfolio of close to 130 properties and hotels with a footprint in every city in mainland Australia and New Zealand. We employ a team of over 1200 people who are dedicated to our vision, “To build inclusive communities for inspired living”.

Across our workforce we have built an enviable culture of trust, engagement, collaboration, and fun. Our residents come from diverse backgrounds, and we want our teams to reflect this.

Our people are the heart of our business, and their contributions are valued and celebrated. We invest in the wellbeing and professional development of our team, offering access to ongoing training and career growth opportunities, performance recognition programs, and tools and resources to support mental health and wellbeing. And because everyone leads unique lives, we offer various leave options including study leave, parental leave entitlements, etc.

We invite you to visit https://www.unilodge.com.au/careers to learn more about working with UniLodge.

JOIN OUR TEAM

If have a passion for delivering excellent customer service with a smile, click ‘Apply’ to submit your Cover Letter and Resume.

UniLodge Living Group is committed to providing a safe, respectful, and inclusive workplace. As part of our recruitment process, candidates are required to declare any history of involvement in gender‑based violence, in line with our commitment to integrity, accountability, and the National Higher Education Code.

UniLodge Australia is part of the UniLodge Living Group. We are proud to be an equal opportunity employer and welcome applications from diverse backgrounds.

We are a 2026 Circle Back Initiative Employer – we commit to respond to every applicant.

Apply Now

Refine Your Search

hospitality coordinator jobs in australian capital territory

Customer Service Coordinator

Sales Assistant - Canberra City

Housekeeping Coordinator

Reservations & Member Services Coordinator

Wellbeing & Events Coordinator R0200040 Accolade on Moore St Canberra, Australian Capital Territory Full time

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