In-Demand Customer care consultants Jobs in Australia

Customer Care Consultants
BizCover —Melbourne VIC
- $58,000 a year
- Full-time
- Remote
- Customer service
- Analysis skills
- Communication skills
- Work from home
Quick Apply
Customer Care Consultant
ABN Group —Perth WA
- Full-time
- Remote
- Customer service
- Maintenance
- Communication skills
- Parental leave
- Employee discount
Contact Centre Consultant - Melbourne Weployee
Weploy —Melbourne VIC
- $34.48 an hour
- Urgently hiring
- Hybrid work
- Customer service
- Communication skills
Quick Apply
Customer Service Consultant
Bank of Queensland —Melbourne VIC
- 8 hour shift
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Customer Service Consultant
Aussie Broadband —Perth WA
- Part-time
- Customer service
- Data entry
- Computer skills
- Annual leave
- Parental leave
Multiple Customer Service Consultant Roles
Workskil Australia Ltd —Adelaide SA
- Full-time
- Customer service
- Business
- Communication skills
- Work from home
7d
Customer Care Consultant - Mackay QLD
Blackwoods —Mackay QLD
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Parental leave
- Employee assistance program
Customer Care Consultant (Payroll) - Remote
Employment Hero —Brisbane QLD
- Full-time
- Remote
- Salesforce
- Financial services
- AI
- Parental leave
Quick Apply
Customer Care Consultant Trade Store - Portland, VIC
Blackwoods —Portland VIC
- Customer service
- Annual leave
- Parental leave
Customer Care Consultant - Newcastle NSW
Blackwoods —Newcastle NSW
- Full-time
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
HR Customer Care Consultant - Remote (Australia)
Employment Hero —Sydney NSW
- Full-time
- Remote
- Salesforce
- Human resources
- QuickBooks
- Parental leave
Quick Apply
7d
SALES/CUSTOMER CARE CONSULTANT
Body Revival Health and Fitness —Epping VIC
- Full-time
- Sales
- Customer service
- Communication skills
Relief Customer Service Consultant
Bank Australia —Fitzroy VIC
- Contract
- Sales
- Customer service
- Communication skills
- Parental leave
- Gym membership
Contact Centre - Customer Contact Specialist
AVEO —Newstead QLD
- $29.98 an hour
- Full-time
- Sales
- Customer service
- Microsoft Office
- Health insurance
- Parental leave
Quick Apply
1d
Relationship Coordinator
Arcare Aged Care —Hampton East VIC
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Computer skills
- Paid training
Customer Contact Specialist
AVEO —Newstead QLD
- $29.98 an hour
- Full-time
- Sales
- Customer service
- Microsoft Office
- Health insurance
- Parental leave
Quick Apply
Customer Service Officer (Member Services Consultant)
Link Group —Perth WA
- Hybrid work
- Customer service
- Financial services
- Communication skills
- Work from home
Seasonal Retail Consultants | Aesop Chadstone, Myer & David Jones | Casual
l'Oréal —Chadstone VIC
- Weekend availability
- Customer service
- Employee discount
Quick Apply
Allied Health Assistant
Beneco —Newcastle NSW
- Part-time
- Customer service
- Microsoft Office
- Communication skills
Quick Apply
Customer Service Consultant / Manager
Mike's Carpet Discounters —Carrum Downs VIC
- Weekend availability
- Merchandising
- English
- Organisational skills

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Customer Care Consultants

BizCover -
Melbourne VIC

Quick Apply

Job Details

Full-time
$58,000 a year

Benefits

Work from home

Qualifications

Customer service
Analysis skills
Communication skills

Full Job Description

Location: Work from home full time

Type: Full-time

BizCover who?
Never heard of us?
We’re the leaders of the SME business insurance world, making it ridiculously easy for small businesses to compare and buy insurance online. No confusing jargon. No endless phone calls. Just simple, smart, click-click-done.

And we’re not just saying we’re good; Deloitte named us one of the fastest-growing tech companies AND Westpac listed us in their Top 20 Businesses of Tomorrow. Not to brag… but yeah, we’re kinda killing it.

So what?

We’re on the hunt for a Customer Care Specialist to join our squad. As part of our Customer Care team, you’ll be the friendly face behind our online insurance platform, making sure every customer’s experience is smooth, simple, and actually pleasant.

Our founders started BizCover with one mission:
Make business insurance easy and accessible for small businesses.
And you’ll help bring that mission to life every day.

What Your Day Will Look Like

Respond to customer enquiries via phone, email, and chat in a timely and professional manner, ensuring every business receives clear and accurate support.
Understand each customer’s business needs and provide tailored guidance to help them navigate their insurance options with confidence.
Assist customers with platform or policy-related issues, troubleshooting effectively to ensure they can access and use our services without interruption.
Maintain strong knowledge of business insurance products so you can provide informed recommendations that genuinely support small business owners.
Accurately document all customer interactions, ensuring records are up-to-date and insights are shared with the wider team where needed.
Identify opportunities to improve processes or customer experience, contributing ideas that help us better support the businesses we serve.
Follow up with customers to confirm resolutions, provide additional assistance where required, and ensure their overall experience is positive and seamless.

Requirements

Customer service experience: Ideally 2+ years in a customer support or service-focused role, preferably within a business or online environment.
Excellent communication skills: Clear and professional in both verbal and written communication.
Tech-savvy: Quick to learn new platforms, tools, and software.
Problem solver: Strong analytical skills with attention to detail and the ability to troubleshoot effectively.
Team player: Comfortable collaborating in a team environment while also taking initiative independently.
Time management: Able to prioritise tasks efficiently to meet deadlines and customer needs.
Online business experience: Experience supporting customers in an online or digital platform setting is highly desirable.

Benefits

What You Get (a.k.a. The Good Stuff)

Full-time work from home means zero commute, more sleep, and unlimited hoodie time. Need support with tools or tech? We’ve got you.
Career Pathways That Actually Go Somewhere - We don’t believe in staying stuck. Whether you want to move up, sideways, or try something totally new, we’ve got clear internal pathways and heaps of support to help you chase the next step in your career.
Learning & Development - Access training, coaching, online learning and development opportunities so you’re constantly growing, professionally and personally. Got leadership vibes? We’ll help you level up with our Emerging Leaders Program designed to coach and develop future superstars.
Culture That Doesn’t Feel Forced - Team events, virtual catch-ups, fun competitions, and a workplace where you can actually be yourself — not a corporate robot.
Competitive Salary + Job Stability - We’re a growing, recognised business with big goals — and we reward the people who help us get there.
Recognition Programs - Value Awards, shoutouts, and plenty of moments where we hype each other up. We love giving credit where it’s due.

What Kind of Person Works Well in our Company

Diversity of employees makes for a creative and fun workplace. BizCover is a melting pot of cultures and personalities, but to constantly strive to be the best we can, we look for people who are –
Customer Fanatics - noun: a person who delivers a first class customer experience every time
Drumbeaters - noun: a person who enthusiastically celebrates and supports their team mates and the business
Finishers - noun: a person you can trust to get it done
Advancer - noun: a person who always wants do better

Quick Apply

Refine Your Search

customer care consultants jobs in australia

Customer Care Consultants

Customer Care Consultant

Contact Centre Consultant - Melbourne Weployee

Customer Service Consultant

Customer Service Consultant

Multiple Customer Service Consultant Roles

Customer Care Consultant - Mackay QLD

Customer Care Consultant (Payroll) - Remote

Customer Care Consultant Trade Store - Portland, VIC

Customer Care Consultant - Newcastle NSW

HR Customer Care Consultant - Remote (Australia)

SALES/CUSTOMER CARE CONSULTANT

Relief Customer Service Consultant

Contact Centre - Customer Contact Specialist

Relationship Coordinator

Customer Contact Specialist

Customer Service Officer (Member Services Consultant)

Seasonal Retail Consultants | Aesop Chadstone, Myer & David Jones | Casual

Allied Health Assistant

Customer Service Consultant / Manager

I want to receive the latest job alert for customer care consultants in australia

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