In-Demand Customer solutions specialist Jobs in Adelaide Sa

Customer Service Specialist
MyIntegra —Greater Adelaide SA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
Customer Support Specialist
splose —Adelaide SA
- Full-time
- Hybrid work
- Management
- Organisational skills
- Communication skills
Quick Apply
Customer Support Specialist
Plenti Group —Greater Adelaide SA
- Full-time
- Customer service
- Financial services
- AI
Inside Sales Specialist - Mandarin and Cantonese Speaker
TeamViewer Germany GmbH —Adelaide SA
- Hybrid work
- CRM software
- Sales
- Salesforce
Quick Apply
Marketing Specialist
Orchid Wine Estate Pty Ltd —Greater Adelaide SA
- $80,000 - $90,000 a year
- Full-time
- Bilingual
- Analysis skills
- Bachelor's degree
Quick Apply
Inside Sales Specialist
TeamViewer Germany GmbH —Adelaide SA
- CRM software
- Sales
- Salesforce
Quick Apply
Entry Level Solar Sales Representative
Smart Energy Group —Greater Adelaide SA
- $4,000 - $6,000 a week
- Weekend availability
- Sales
- No experience needed
Quick Apply
Customer Banking Specialist - Kilkenny (25 hours/week)
Commonwealth Bank —Kilkenny SA
- Part-time
Learning & Development Specialist
Stratco —Gepps Cross SA
- Employee assistance program
4d
Private Executive
Westpac Group —Greater Adelaide SA
- Full-time
5d
Operational Training Specialist
Workskil Australia Ltd —Adelaide SA
- Full-time
- Management
- No degree
- Communication skills
Small Business Specialist, Rundle Mall
Optus —Rundle Mall SA
- Microsoft Outlook
- Merchandising
- Parental leave
1d
Business Development Manager
Datacom —Greater Adelaide SA
- Full-time
- Hybrid work
- CRM software
- Management
- Sales
Quick Apply
Relationship Manager, Business & Private Bank - Adelaide SA
ANZ Banking Group —Greater Adelaide SA
- Full-time
9d
Customer Success Manager
Vocus —Adelaide SA
- Full-time
- Customer service
- Education
- Communication skills
- Parental leave
Quick Apply
11d
Relationship Manager, Business & Private Bank - Adelaide
ANZ Banking Group —Greater Adelaide SA
- Full-time
11d
Customer Service Specialists
PLEXCO —Greater Adelaide SA
- Customer service
- Research
- Education
Referrals for AWS
Accenture —Greater Adelaide SA
- Full-time
- AWS
- Referral program
Partner Account Executive
Cisco Systems —Greater Adelaide SA
- Full-time
- Sales
- Analysis skills
- Communication skills
10h
Service Technician Mechanical | Power Generation | Gillman
Energy Power Systems Australia —Gillman SA
- On call
- Mechanic experience
- Organisational skills
- Health insurance
- Parental leave
12h

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Customer Service Specialist

MyIntegra -
Greater Adelaide SA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

CRM software
Customer service
Salesforce
Communication skills
Time management

Full Job Description

Job Description

At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.

Key Responsibilities

Handle inbound and outbound enquiries across multiple channels with empathy and professionalism.
Clearly communicate NDIS requirements and the benefits of Plan Management in a clear and supportive manner.
Build trust and rapport with customers through open, compassionate communication.
Investigate and resolve customer issues by identifying the root causes, offering effective solutions, and following up to ensure satisfaction.
Maintain accurate and detailed records of all customer interactions for audit and compliance purposes.
Learn and apply NDIS Program Rules and internal procedures to deliver informed and effective support.
Use MyIntegra’s systems and platforms (e.g., Salesforce/CRM) to manage enquiries and complete administrative tasks.

About You

To thrive in this role, you’ll bring:

Experience as a customer service agent in a call centre, with active listening and call flow control.
Strong problem-solving skills and ability to build empathy and rapport.
Excellent verbal and written communication skills.
High attention to detail and focus on quality in documentation and interactions.
Time management skills in a fast-paced environment.
Ability to work independently and collaboratively.
Adaptability to change and willingness to take initiative and ask for guidance.
Familiarity with CRM systems like Salesforce and templated/scripted communications.
Understanding of NDIS and Code of Conduct requirements (Desirable)

About Us

MyIntegra is a registered NDIS provider offering Plan Management and Support Coordination across Australia. We empower people with disability to manage their plans confidently using secure tools and expert support. We are ISO 9001:2015 certified and proud members of Disability Intermediaries Australia (DIA).

What We Offer

Flexible hybrid work model (split between home and office).
Supportive, inclusive, and friendly team culture.
Opportunity to make a meaningful impact in the lives of people with disability.
Ongoing training, career development, and progression opportunities.
Access to a comprehensive Employee Assistance Program.
Discounts with major retailers and corporate health insurance rates.

Application Process

Apply with your résumé and cover letter. Successful applicants will undergo a NDIS Worker Screening Check and employment reference check. Costs for the NDIS screening will be reimbursed on your employment start date.

MyIntegra embraces diversity and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

Quick Apply

Refine Your Search

customer solutions specialist jobs in adelaide sa

Customer Service Specialist

Customer Support Specialist

Customer Support Specialist

Inside Sales Specialist - Mandarin and Cantonese Speaker

Marketing Specialist

Inside Sales Specialist

Entry Level Solar Sales Representative

Customer Banking Specialist - Kilkenny (25 hours/week)

Learning & Development Specialist

Private Executive

Operational Training Specialist

Small Business Specialist, Rundle Mall

Business Development Manager

Relationship Manager, Business & Private Bank - Adelaide SA

Customer Success Manager

Relationship Manager, Business & Private Bank - Adelaide

Customer Service Specialists

Referrals for AWS

Partner Account Executive

Service Technician Mechanical | Power Generation | Gillman

I want to receive the latest job alert for customer solutions specialist in adelaide sa

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