In-Demand Call centre work from home Jobs in Adelaide Airport, Sa

Customer Service Specialist
MyIntegra —Greater Adelaide SA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
Multiple Customer Service Consultant Roles
Workskil Australia Ltd —Adelaide SA
- Full-time
- Customer service
- Business
- Communication skills
- Work from home
Customer Service Sales Consultant
RAA —West Croydon SA
- $67,722.76 a year
- 8 hour shift
- Remote
- Writing skills
- Communication skills
- Parental leave
8d
Customer Experience Associate
Puratap Pty Ltd —Dudley Park SA
- Monday to Friday
- Customer service
14d
Sales Advisor, Adelaide
Tesla —Adelaide Airport SA
- Weekend availability
- Sales
- Communication skills
Casual Educator
Eden Academy —Glenelg SA
- Monday to Friday
Support Worker
Kanda —Christies Beach SA
- $35 - $46 an hour
- Evening shift
- Communication skills
Quick Apply
Field Research Officer - SA - Adelaide
Roy Morgan —Greater Adelaide SA
- $35.72 - $38.50 an hour
- Weekend availability
- English
- Research
Youth Worker/Case Manager
UnitingSA —Greater Adelaide SA
- Part-time
- Case management
- Communication skills
- Annual leave
4d
Administration Team Leader
Icon Group —Greater Adelaide SA
- Full-time
- Microsoft Word
- Microsoft Excel
- Administrative experience
- Parental leave
- Employee assistance program
5d
Network Engineer I
PlayStation Global —Greater Adelaide SA
- Weekend availability
- Scripting
ECC Veterinary Nurse - Greencross Vet Centre
Greencross Vet Centre —Norwood SA
- Weekend availability
- Blood sampling
- Patient care
- Communication skills
- Employee discount
Quick Apply
Senior Cybersecurity Incident Responder
Datacom —Adelaide SA
- Full-time
- Hybrid work
- Scripting
Quick Apply
6d
Senior Assistance and Guide Dog Mobility Instructor
Guide Dogs SA/NT —Adelaide SA
- $95,000 - $105,000 a year
- Full-time
- Hybrid work
- Communication skills
- Time management
- Employee assistance program
Quick Apply

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Customer Service Specialist
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You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.
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Customer Service Specialist

MyIntegra -
Greater Adelaide SA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

CRM software
Customer service
Salesforce
Communication skills
Time management

Full Job Description

Job Description

At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.

Key Responsibilities

Handle inbound and outbound enquiries across multiple channels with empathy and professionalism.
Clearly communicate NDIS requirements and the benefits of Plan Management in a clear and supportive manner.
Build trust and rapport with customers through open, compassionate communication.
Investigate and resolve customer issues by identifying the root causes, offering effective solutions, and following up to ensure satisfaction.
Maintain accurate and detailed records of all customer interactions for audit and compliance purposes.
Learn and apply NDIS Program Rules and internal procedures to deliver informed and effective support.
Use MyIntegra’s systems and platforms (e.g., Salesforce/CRM) to manage enquiries and complete administrative tasks.

About You

To thrive in this role, you’ll bring:

Experience as a customer service agent in a call centre, with active listening and call flow control.
Strong problem-solving skills and ability to build empathy and rapport.
Excellent verbal and written communication skills.
High attention to detail and focus on quality in documentation and interactions.
Time management skills in a fast-paced environment.
Ability to work independently and collaboratively.
Adaptability to change and willingness to take initiative and ask for guidance.
Familiarity with CRM systems like Salesforce and templated/scripted communications.
Understanding of NDIS and Code of Conduct requirements (Desirable)

About Us

MyIntegra is a registered NDIS provider offering Plan Management and Support Coordination across Australia. We empower people with disability to manage their plans confidently using secure tools and expert support. We are ISO 9001:2015 certified and proud members of Disability Intermediaries Australia (DIA).

What We Offer

Flexible hybrid work model (split between home and office).
Supportive, inclusive, and friendly team culture.
Opportunity to make a meaningful impact in the lives of people with disability.
Ongoing training, career development, and progression opportunities.
Access to a comprehensive Employee Assistance Program.
Discounts with major retailers and corporate health insurance rates.

Application Process

Apply with your résumé and cover letter. Successful applicants will undergo a NDIS Worker Screening Check and employment reference check. Costs for the NDIS screening will be reimbursed on your employment start date.

MyIntegra embraces diversity and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

Quick Apply

Refine Your Search

call centre work from home jobs in adelaide airport, sa

Customer Service Specialist

Multiple Customer Service Consultant Roles

Customer Service Sales Consultant

Customer Experience Associate

Sales Advisor, Adelaide

Casual Educator

Support Worker

Field Research Officer - SA - Adelaide

Youth Worker/Case Manager

Administration Team Leader

Network Engineer I

ECC Veterinary Nurse - Greencross Vet Centre

Senior Cybersecurity Incident Responder

Senior Assistance and Guide Dog Mobility Instructor

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