In-Demand Phone based patient Jobs

Patient Experience Intern
Careers at Eucalyptus —Sydney NSW
- Urgently hiring
- AI
- Internship
- Annual leave
- Parental leave
Phone Based Patient Coordinator
Contour Clinics —Newtown NSW
Customer Service Support - Support at home
Lite n’ Easy —Banyo QLD
- Part-time
- Hybrid work
- Hospitality
- Sales
- Customer service
Quick Apply
Customer Service and Sales Consultant
Medibank —Oaklands SA
- Part-time
- Remote
- Sales
- Customer service
- Health insurance
- Parental leave
5d
Customer Service Officer
Weploy —Newcastle NSW
- $33.44 an hour
- Part-time
- Customer service
- Databases
- In-person
Quick Apply
PRACTICE ASSISTANT / FRONT OF STAFF
The Footwork Clinic —Chatswood NSW
- Part-time
- Clinic
Customer Service and Sales Consultant
Medibank —Bunbury WA
- $63,660 a year
- 8 hour shift
- Sales
- Customer service
- Health insurance
- Parental leave
Patient Retention Specialist – Call Centre
Green Life Clinics —Burleigh Heads QLD
- Full-time
- CRM software
- Sales
- Customer service
Quick Apply
Medical Receptionist Psychiatry Clinic
Melbourne Mental Health —Hawthorn VIC
- $27 - $31 an hour
- Part-time
- Microsoft Office
- Administrative experience
- Typing
- Free parking
Quick Apply
5d
Customer Service Representative (Fixed term 12 Months)
ResMed —Sydney NSW
- Full-time
- CRM software
- Customer service
- No degree
Receptionist/Administrator
Piede Podiatry —Port Kennedy WA
- $28 - $30 an hour
- Part-time
- Medical office experience
- Administrative experience
- Clinic
Quick Apply
8d
Carer - Sunday to Wednesday - Nights
Anglicare —Jannali NSW
- Full-time
- Communication skills
- Employee assistance program
- Gym membership
5d
Dental Receptionist
Smile Dental —Matraville NSW
- $25.29 - $37.79 an hour
- Part-time
- Medical office experience
- Front desk
- In-person
- Employee discount
Quick Apply
Customer Service Agent - Hardship
Probe CX —Melbourne VIC
- Full-time
- Hybrid work
- Communication skills
Patient Navigator
Peter MacCallum Cancer Centre —Parkville VIC
- $66,768.00 - $73,811.92 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
Health Information Scanning Team Lead
NSW Health —Orange NSW
- $71,072.43 - $73,287.41 a year
- Full-time
- Customer service
- On-the-job training
7d
Practice Receptionist - City East (Part Time)
PRP Diagnostic Imaging —Moore Park NSW
- Part-time
- Customer service
- Microsoft Office
- Gym membership
Patient Contact Centre Consultant
Jones Radiology —Eastwood SA
- Overtime
- Customer service
- Parental leave
2d
Senior Receptionist/Administrator
Preston Physiotherapy —Preston VIC
- From $30 an hour
- Part-time
- Management
- Customer service
- Medical office experience
Quick Apply
Medical Receptionist
Leading Edge Family Medicine & Skin Cancer Clinic —Windsor NSW
- $30 - $38 an hour
- Weekend availability
- Medical office experience
- In-person
- Medical terminology
- Professional development assistance
Quick Apply
8d

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Patient Experience Intern

Careers at Eucalyptus
Sydney NSW

Apply Now

Job Details

Internship

Benefits

Annual leave
Parental leave
Employee assistance program

Qualifications

Full Job Description

About Eucalyptus

We're on a mission to make good health last a lifetime. More than 1 billion people live with obesity worldwide, driving preventable chronic conditions. We're here to build better long-term care.

Eucalyptus is now part of Hims & Hers, the global leader in personalised health and wellness.

Euc is the company behind Juniper, one of the world's largest weight-management programs combining GLP-1 medication with personalised nutrition, movement support, and clinician-led care from prescribers, nurses, health coaches, pharmacists, and dietitians. Our published clinical research shows that our combined clinical and behavioural approach helps patients lose significantly more weight during their treatment with Juniper by four times.

Our Growth Story:

130% YoY revenue growth and a 90% reduction in cash burn - culminating in our $1.15bn acquisition by Hims & Hers in 2026, giving us the platform to take long-term care global
Supported over 350k patients living with obesity across our 5 markets
Received selective NICE endorsement to provide services to the NHS
Tailored our offering to thousands of patients in Australia, the UK, Germany, Japan and Canada.

About the role (What you'll be doing)

We're looking for an Operations Intern to join the team and work across operations initiatives. This is an 12-week paid internship, with an immediate start.

This is a customer service role but with exposure to the operational side as well. You'll be focused on supporting patients as well as Operations, Commercial, and Growth teams to support high-impact projects that improve patient experience and strengthen the retention of our patients.

You'll be given meaningful responsibility from the start and trusted to think clearly, move quickly, and execute to a high standard.

Your work may span a mix of:

Testing & Rolling out new initiatives:

Speaking with patients over the phone + emails
Support initiatives that improve the end-to-end patient experience, from onboarding through ongoing engagement
Analyse patient data and feedback to identify friction points and areas for improvement
Support our Operations Team in rolling out successful initiatives to our support teams

About you (Who you are)

This role is suited to someone early in their career who demonstrates strong problem-solving ability, clear communication, and a bias toward action.

You're likely someone who:

Enjoys working with customers
Curious, proactive, and eager to learn by doing
Thinks in a structured way and enjoys solving ambiguous problems
Communicates clearly and confidently
Thrives in fast-paced, high-accountability environments

Why join Eucalyptus?

Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men's health and well-being, fertility, skincare, and preventative health.

Here's what makes joining Euc unique:

What's next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We're launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.
Build something world-changing - We're on the path to becoming the world's largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.
Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.
Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.
Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.

What's ahead in Australia?

Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa, and explore new markets or travel internationally. Recognised on Hatch's Hotlist as one of Australia's top employers, we support early-career professionals to become future global leaders.
Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.
Work where well-being matters - Experience catered wellness talks, exercise classes, whoops to track your wellbeing, free barista coffees, funded social clubs, and quarterly rooftop parties.
Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.
Support at every stage - Benefit from parental and miscarriage leave, to health, professional development, and personal days, Whoop membership, and our Employee Assistance Program.

At Eucalyptus, we value individuals from all backgrounds, experiences, and perspectives, and we embrace the unique qualities each person brings. When you apply, please let us know of any reasonable adjustments you may need during the interview process. We use AI-assisted tools across our business to help our teams work more efficiently, including within our recruitment process. These tools support our team — all hiring decisions are made by real people, and every application is reviewed by a member of our recruitment team.

Apply Now

Refine Your Search

phone based patient jobs

Patient Experience Intern

Phone Based Patient Coordinator

Customer Service Support - Support at home

Customer Service and Sales Consultant

Customer Service Officer

PRACTICE ASSISTANT / FRONT OF STAFF

Customer Service and Sales Consultant

Patient Retention Specialist – Call Centre

Medical Receptionist Psychiatry Clinic

Customer Service Representative (Fixed term 12 Months)

Receptionist/Administrator

Carer - Sunday to Wednesday - Nights

Dental Receptionist

Customer Service Agent - Hardship

Patient Navigator

Health Information Scanning Team Lead

Practice Receptionist - City East (Part Time)

Patient Contact Centre Consultant

Senior Receptionist/Administrator

Medical Receptionist

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About Eucalyptus

Our Growth Story:

About the role (What you'll be doing)

Testing & Rolling out new initiatives:

About you (Who you are)

Why join Eucalyptus?

What's ahead in Australia?

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