In-Demand Customer account manager, enterprise Jobs

National Account Manager
Creative Activation —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Sales
- AI
- Free food
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Key Account Manager, APAC/ Customer Experience Manager, APAC
Ignition —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- AI
- Communication skills
- Work from home
- Parental leave
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Account / Business Manager (Plastics) - Laverton North, VIC
Redox —Laverton North VIC
- $150,000 - $190,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Bachelor's degree
- Free food
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Enterprise Account Manager
EROAD —Remote
- Full-time
- Remote
- CRM software
- Sales
- Salesforce
- Health insurance
- Employee assistance program
1d
Account Manager - based in Alexandria Head Office
Panasonic Avionics —Alexandria NSW
- $125,000 - $150,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
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Sr. Customer Delivery Manager (Enterprise), Global Enterprise Services
Amazon Kuiper Australia Pty Ltd —Sydney NSW
- Full-time
- Computer Science
- DevOps
- Engineering
Enterprise Account Manager - AWS
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Management
- Sales
- Business development
Account Executive - Australia
AutoRABIT Holding Inc. —Remote
- $175,000 a year
- Full-time
- Remote
- CRM software
- Azure
- Management
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1d
Enterprise Account Manager - AWS ANZ
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Management
- Sales
- Business development
Enterprise Account Executive
Monotype —Remote
- Full-time
- Remote
- CRM software
- Sales
- Salesforce
- Health insurance
- Annual leave
Acct. Manager, Member Relations - AUS/NZ
Virtuoso, Ltd. —Mosman NSW
- CRM software
- Sales
- Microsoft Office
Account Manager - SaaS - Hybrid
Experian —North Sydney NSW
- Full-time
- Public speaking
- Wellness program
- Annual leave
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Client Account Manager (Account Executive)
OFX —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Management
- Sales
- Parental leave
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Customer Success Manager - Risk Management - SaaS (Hybrid)
Riskonnect —Sydney NSW
- Full-time
- Management
- Salesforce
- Microsoft Office
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Senior Customer Success Specialist - Gen AI, Customer Success Center of Excellence
Amazon Web Services Australia Pty Ltd —Perth WA
- Full-time
- Management
- PMP
- Research
Account Manager, Senior
Infor —Remote
- Full-time
- Remote
- Sales
- ERP systems
- Administrative experience
Customer Success Manager - Tech / SaaS
Nearmap —Barangaroo NSW
- Full-time
- Hybrid work
- Salesforce
- Microsoft Office
- AI
- Free food
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7d
Enterprise Account Executive APAC
Lansweeper —Sydney NSW
- Full-time
- Hybrid work
- Sales
- Bachelor's degree
- AI
- Work from home
Quick Apply
Enterprise Account Manager
Amazon Web Services Australia Pty Ltd —Perth WA
- Full-time
- Management
- Sales
- Business development
Renewal Account Manager- Hybrid
Experian —North Sydney NSW
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Wellness program
- Annual leave
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11d

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National Account Manager

Creative Activation -
Sydney NSW

Quick Apply

Job Details

Full-time

Benefits

Free food

Qualifications

Pricing
Power BI
Microsoft Excel
Sales
AI
Negotiation

Full Job Description

Company Description

TCCD is a privately owned, independent grocery specialist with proven results in accelerating sales growth and elevating customer engagement.

Guided by our PURPLE values—Partnership, Unity, Results, Positivity, Laughter and Excellence—we work with clients and customers against our four pillars of Transparency, Collaboration, Commitment and Disruption.

Job Description

About the Role

We’re searching for the next valued member of the TCCD team to help deliver the next phase of our growth journey. This is a critical role in our business: you’ll take ownership of national customer relationships and drive commercial outcomes across Australia’s independent grocery ecosystem — including national wholesalers and banner groups. You’ll lead joint business planning, promotions, and category initiatives that grow distribution, share of shelf, and ROI to achieve our revenue, spend and market share goals.

We’re a high performing and connected team privileged to represent tier‑1 brands through our partnership with Procter & Gamble, bringing real ownership, fast decisions, and visible impact. Proudly recognised with Supplier of the Year awards across several of our key partners, we don’t just put our values on a wall; we live them every day in how we partner, plan, and execute together.

You’ll report to the National Business Manager and collaborate with customers, Procter and Gamble and our dedicated independent field team that covers 800+ of the top independent stores nationally

What You'll Be Working On:

National customer management for independent grocery: own the customer plan, calendar, and pipeline across Metcash and key banner groups
Annual & quarterly JBPs: targets, distribution, promotions, displays, and new product launches
Promotional strategy & ROI: brief, negotiate, and review campaigns; optimize trade spend and mechanics
Category development: planograms, shelf principles, merchandising standards, and path‑to‑purchase initiatives with the support of our category manager
Forecasting: revenue and spend planning with Finance; manage risks and opportunities
Field execution: partner with operations team to deliver flawless instore execution

Core Responsibilities (Must‑Have Skills)

Deliver Gross sales, trade spend and market share targets for your national category portfolio
Negotiate pricing, and promotional programs; manage accruals, claims, and investment ROI
Build trusted, long‑term relationships with buying teams; be the voice of the customer internally
Use modern commercial tools (Microsoft 365/Copilot, tableau, analytics dashboards) to make faster, smarter decisions
Partner cross‑functionally (Field operations, Finance, Client, Supply) to resolve issues fast and unlock growth

Stretch Responsibilities (Bonus Skills)

Lead retailer specific category projects and co-develop end to end category solution programs with customers
Pilot AI enhanced account planning
Coach broader TCCD team members, both HQ and field on execution priorities.

Who You Are:

Essential

Values driven, proactive, hands on; thrives in an agile, small company environment
A willingness to learn, you may not have all the skills from day 1 but are open to feedback and have a learning mindset
Strong commercial acumen: P&L understanding, pricing, mix management, trade spend optimization
Experience working with field sales teams and retail execution
3+ years in Key account management
Negotiation experience across JBPs, ranging, and promotions
Comfortable with data (Excel/Power BI) and modern tools (Microsoft 365, Copilot)
Ability to prioritise in a complex environment

Bonus

Experience with national wholesalers and banner groups within independent grocery
Formal category management training
Exposure to AI tools (e.g., Microsoft Copilot) to streamline workflows, and insight generation

Working Environment:

We have a culture of being in‑market right where customers, retailers, and our clients operate. This is the coalface, where business truly happens and where we spark the creative ideas that drive sales growth. We value teamwork, collaboration, and knowledge‑sharing, while also enjoying 3 dedicated days together in our beautiful Walsh Bay office on the water.

There you’ll find our barista serving free morning coffee, daily breakfast provided, inspiring office space, and a values‑led team culture that makes working together both rewarding and impactful.

Quick Apply

Refine Your Search

customer account manager, enterprise jobs

National Account Manager

Key Account Manager, APAC/ Customer Experience Manager, APAC

Account / Business Manager (Plastics) - Laverton North, VIC

Enterprise Account Manager

Account Manager - based in Alexandria Head Office

Sr. Customer Delivery Manager (Enterprise), Global Enterprise Services

Enterprise Account Manager - AWS

Account Executive - Australia

Enterprise Account Manager - AWS ANZ

Enterprise Account Executive

Acct. Manager, Member Relations - AUS/NZ

Account Manager - SaaS - Hybrid

Client Account Manager (Account Executive)

Customer Success Manager - Risk Management - SaaS (Hybrid)

Senior Customer Success Specialist - Gen AI, Customer Success Center of Excellence

Account Manager, Senior

Customer Success Manager - Tech / SaaS

Enterprise Account Executive APAC

Enterprise Account Manager

Renewal Account Manager- Hybrid

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