In-Demand Control specialist Jobs in Western Australia

Customer Service Specialist
MyIntegra —Cloverdale WA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
Senior Specialist - Cost Control
CBH Group —Perth WA
- Microsoft Excel
- No degree
- Leadership
- Health insurance
- Parental leave
Senior Engineer/Specialist – Project
Kent —Perth WA
- Hybrid work
- Management
- Engineering
- Administrative experience
- Health insurance
- Employee assistance program
Accounts Receivable Specialist
Crane Worldwide Logistics Aus Co Pty Ltd —Kewdale WA
- Full-time
- English
- Senior Secondary Certificate of Education
- No degree
4d
Project & Operations Coordinator
Bureau Veritas —Perth WA
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Employee assistance program
- Employee discount
12d
Accounts Payable & Settlements Specialist
RB Global —Midland WA
- Full-time
- Microsoft Excel
- Management
- Sales
- Profit sharing
Quick Apply
Junior Project Manager, Australia Host Country Infrastructure
SKA Organisation —Perth WA
- $111,000 - $130,000 a year
- Contract
- Engineering
- Bachelor's degree
- No degree
5d
Security Operations Specialist
Perth Airport —Perth Airport WA
- Full-time
- Management
- Free parking
AI & Automation Specialist
Beacham Group —Perth WA
- Full-time
- Azure
- Salesforce
- AWS
Quick Apply
7d
Tackling Indigenous Smoking (TIS) Program Officer
Derbarl Yerrigan Health Service Aboriginal Corporation —Perth Eastern Suburbs WA
- $81,000 - $84,386 a year
- Full-time
- No degree
- Communication skills
- Employee assistance program
Quick Apply
Reconciliation Specialist
Greatland —Subiaco WA
- Full-time
- Management
- Communication skills
- Parental leave
14d
Health, Safety & Environment (HSE) Advisor | Sino Iron Mine Site
National Group —Western Australia
- Full-time
- Civil engineering
- Management
- Communication skills
8d
ICT PROJECT SPECIALIST
Shermac —Bayswater WA
- $120,000 - $150,000 a year
- Full-time
- Analysis skills
- Communication skills
General Hand
MEI Group Pty Ltd —Canning Vale WA
- $35 - $40 an hour
- Full-time
- Assembly
- Cleaning
- Manufacturing
Quick Apply
Urban and Regional Planner
AI Talent —Nedlands WA
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Analysis skills
- Bachelor's degree
- Organisational skills
- Work from home
Quick Apply
Coordinator - WHS Systems & Support
Liontown Resources —Perth WA
- Data analysis skills
- Communication skills
- Parental leave
4d
Category Specialist (Labour Hire)
Civmec —Henderson WA
- Call employer
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
Agile Project Manager - WA
Canon —Perth WA
- Hybrid work
- Management
- Microsoft Office
- Communication skills
13d
Agentic Support Analyst
Illuminance Solutions —Perth WA
- Azure
- SharePoint
- APIs
Senior Cost Control Specialist
Western Power —Perth WA
- Part-time
- Engineering
- Finance
- Analysis skills
- Parental leave
- Gym membership
4d

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Customer Service Specialist

MyIntegra -
Cloverdale WA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

CRM software
Customer service
Salesforce
Communication skills
Time management

Full Job Description

Job Description

At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.

Key Responsibilities

Handle inbound and outbound enquiries across multiple channels with empathy and professionalism.
Clearly communicate NDIS requirements and the benefits of Plan Management in a clear and supportive manner.
Build trust and rapport with customers through open, compassionate communication.
Investigate and resolve customer issues by identifying the root causes, offering effective solutions, and following up to ensure satisfaction.
Maintain accurate and detailed records of all customer interactions for audit and compliance purposes.
Learn and apply NDIS Program Rules and internal procedures to deliver informed and effective support.
Use MyIntegra’s systems and platforms (e.g., Salesforce/CRM) to manage enquiries and complete administrative tasks.

About You

To thrive in this role, you’ll bring:

Experience as a customer service agent in a call centre, with active listening and call flow control.
Strong problem-solving skills and ability to build empathy and rapport.
Excellent verbal and written communication skills.
High attention to detail and focus on quality in documentation and interactions.
Time management skills in a fast-paced environment.
Ability to work independently and collaboratively.
Adaptability to change and willingness to take initiative and ask for guidance.
Familiarity with CRM systems like Salesforce and templated/scripted communications.
Understanding of NDIS and Code of Conduct requirements (Desirable)

About Us

MyIntegra is a registered NDIS provider offering Plan Management and Support Coordination across Australia. We empower people with disability to manage their plans confidently using secure tools and expert support. We are ISO 9001:2015 certified and proud members of Disability Intermediaries Australia (DIA).

What We Offer

Flexible hybrid work model (split between home and office).
Supportive, inclusive, and friendly team culture.
Opportunity to make a meaningful impact in the lives of people with disability.
Ongoing training, career development, and progression opportunities.
Access to a comprehensive Employee Assistance Program.
Discounts with major retailers and corporate health insurance rates.

Application Process

Apply with your résumé and cover letter. Successful applicants will undergo a NDIS Worker Screening Check and employment reference check. Costs for the NDIS screening will be reimbursed on your employment start date.

MyIntegra embraces diversity and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Quick Apply

Refine Your Search

control specialist jobs in western australia

Customer Service Specialist

Senior Specialist - Cost Control

Senior Engineer/Specialist – Project

Accounts Receivable Specialist

Project & Operations Coordinator

Accounts Payable & Settlements Specialist

Junior Project Manager, Australia Host Country Infrastructure

Security Operations Specialist

AI & Automation Specialist

Tackling Indigenous Smoking (TIS) Program Officer

Reconciliation Specialist

Health, Safety & Environment (HSE) Advisor | Sino Iron Mine Site

ICT PROJECT SPECIALIST

General Hand

Urban and Regional Planner

Coordinator - WHS Systems & Support

Category Specialist (Labour Hire)

Agile Project Manager - WA

Agentic Support Analyst

Senior Cost Control Specialist

I want to receive the latest job alert for control specialist in western australia

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