In-Demand Associate workplace services Jobs in Victoria

Associate – Ops
WNS Global Services —Melbourne VIC
- Full-time
- Remote
- Customer service
- Microsoft Office
- Communication skills
Quick Apply
Casual Nutrition Assessment Assistant – Bone Health Study
University of Melbourne —Parkville VIC
- $4.00 - $52.24 an hour
- Research
- Microsoft Office
- Organisational skills
- Employee assistance program
- Employee discount
1d
Retail Customer Service Officer Relief
Australia Post —Ringwood VIC
- $28.58 - $30.55 an hour
- 8 hour shift
- Customer service
- Administrative experience
- Cash handling
Retail Customer Service Officer
Australia Post —Benalla VIC
- $35.01 - $37.42 an hour
- 8 hour shift
- Customer service
- Administrative experience
- Cash handling
First Peoples Student & Partnerships Lead
University of Melbourne —Parkville VIC
- $7 - $120,453 a year
- Full-time
- Education
- Leadership
- Health insurance
- Parental leave
8d
ASSOCIATE - WORKPLACE SERVICES
Coforge Ltd. —Melbourne VIC
- $80,000 - $100,000 a year
- Full-time
- Azure
- In-person
Office Manager
ST. ALi COFFEE —Port Melbourne VIC
- $75,000 - $85,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick Apply
5d
Hotel Services Manager
Gian Hospitality —Melbourne VIC
- $85,000 a year
- Weekend availability
- Hospitality
- Management
- Supervising experience
Quick Apply
6d
Enterprise PM Practice Associate
Head Office St Kilda Rd —Melbourne VIC
- Full-time
- Management
- PMP
- Analysis skills
5d
Case Manager & Case Management Associate - Expression of Interest
Toll Group —Melbourne VIC
- Full-time
- Case management
- Communication skills
- Time management
Housekeeping Office Coordinator
Marriott International, Inc —Melbourne VIC
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee assistance program
Associate Health Services Manager
The GEO Group Australia —Castlemaine VIC
- $120,603 a year
- Weekend availability
- Hybrid work
- Patient care
- Communication skills
- Negotiation
- Free parking
Associate - Workplace & Safety
Wotton Kearney —Melbourne VIC
- Full-time
- Remote
- Parental leave
Office Manager
Donnybrook Dairy —Craigieburn VIC
- $80,000 - $95,000 a year
- Full-time
- Management
- Sales
- Administrative experience
- Parental leave
- Employee discount
Quick Apply
8d
Horizon EU Specialist
University of Melbourne —Parkville VIC
- $125,191 - $135,504 a year
- Full-time
- Research
- Administrative experience
- Communication skills
- Health insurance
- Parental leave
14d
Associate Health Services Manager
The GEO Group Australia Pty Ltd —Castlemaine VIC
- $120,603 a year
- Weekend availability
- Hybrid work
- Patient care
- Communication skills
- Negotiation
- Free parking
Engineer - Modern Workplace (Managed Services)
LAB3 —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Management
- SharePoint
Quick Apply
Senior Associate, Intellectual Property
Allens —Melbourne VIC
- Full-time
- Hybrid work
- Supervising experience
- Organisational skills
- In-person
- Health insurance
- On-the-job training
Room Attendant
Travel + Leisure Co. —Melbourne VIC
- Part-time
- Hospitality
- Organisational skills
- Cleaning
Quick Apply
Capital Markets Academy 2027 - Launch Your Real Estate Career
JLL —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

I want to receive the latest job alert for associate workplace services in victoria

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

associate workplace services jobs near victoria

Hotel Manager jobs in Melbourne VIC

Office Coordinator jobs in Melbourne VIC

Systems Administrator jobs in Melbourne VIC

Real Estate Analyst jobs in Melbourne VIC

Case Manager jobs in Melbourne VIC

Engineering Manager jobs in Melbourne VIC

Farm Manager jobs in New South Wales

Childcare Area Manager jobs in Greystanes Nsw

Assistant Manager Hospitality jobs in Springfield Qld

Hotel Manager jobs in Greater Adelaide Sa

Hotel Manager jobs in Keysborough Vic

Project Manager jobs in Perth Wa

Manager jobs in Melbourne Vic

Team Manager jobs in Wangaratta Vic

International Student, Part Time Qut University jobs in Brisbane Qld

Student Visa Australia jobs in New South Wales

Part Time Law Student jobs in Victoria

Retail Customer Service Representative jobs in Yatala Qld

Ramp Service Agent jobs in Glenfield Nsw

Retail Customer Service Representative jobs in Brisbane Qld

Associate – Ops

WNS Global Services -
Melbourne VIC

Quick Apply

Job Details

Full-time

Benefits

Employee rewards program
Company phone

Qualifications

Customer service
Call center experience
Microsoft Office
Communication skills
Analytics

Full Job Description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.

We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

Objective of the Role
Deliver industry leading service excellence whilst maintaining a commercial focus that drives business outcomes. Facilitate an efficient and cost-effective end to end claims experience that relieves stress and creates peace of mind for our customers in the moments that matter.
Key Accountabilities
§ Lodge new insurance claims for our customers and intermediaries
§ Determine coverage through exploratory questioning, policy interpretation and using judgement and analysis to make informed decisions
§ Elevate the customer experience through setting clear expectations of the claim process and effectively communicating how the claim will be managed
§ Negotiate and obtain collection of customer excess including appropriate education of payment options
§ Accountable for financial outcomes impacting claims costs through application of correct policy limits, applicable laws and leveraging preferred suppliers/repair methods
§ Respond to and manage customer, supplier and repairer and third-party enquiries on existing claims via customer channel of choice with a focus on cost management and progressing and finalising the claim
§ Respond to and manage claim activities; customer, supplier and repairer correspondence and complaints within agreed timeframes and obligations
§ Ensure information provided to the customer is clear, complete and accurate based on sound knowledge and understanding of claim policies, processes and their intent
§ Ensure claim review is completed on each claim touch; liaise with suppliers and repairers to ensure timely replacement and/or repair experience for our customers and claim is progressed efficiently, actively contributing to overall reduction of customer life of claim and effective financial management
§ Identify opportunities to improve processes and systems and participate in their testing, in order to contribute to the overall efficiency and cost effectiveness of the Claims function
§ Accountable for decision making within policy guidelines and delegations of authority to deliver best outcome for the customer and the organisation
§ Appropriate and professional workplace behaviours, assist other team members and willingly undertake other key responsibilities and activities to contribute to overall portfolio health
§ Demonstrate responsibility for own personal development and professional learning goals and actively participate in performance review process in conjunction with direct Leader
§ Shift option:
Flexi Part Time roles with a minimum of 15hrs per week offering a variety of shift options over 7 days in the week along with a variety of start windows
Option 1 – 2daysX 7.5hr shifts (8hrs incl. lunch)
Option 2 – 3 days x 5hr shifts

Full time: 38 hrs per week offering a variety of shift options between Monday – Saturday along with a variety of start windows

Start windows mean you can be asked to start any time between the hours of that window. You must be able to fully commit to the shift window.

WFH Requirement to be met by the successful candidate:

Dedicated private work area
Ergonomically set up (desk/chair)
Reliable Internet
Active Landline connection
Monitor
First aid kit and fire blanket

Qualifications

Qualifications
§ Relevant tertiary qualification desired (Business, Finance, Commerce)
Experience
§ 1-2 years working in general insurance preferred
§ Call centre experience preferred
§ Experience working within a customer service environment
§ Computer literacy and navigational skills using multiple systems simultaneously
§ Demonstrated ability to achieve targets
§ Experience working in a fast paced, high pressured environment preferred
Additional Information
Key Capabilities/Technical Competencies (skills, knowledge, technical or specialist capabilities)
§ Strong communication skills, demonstrated through active listening and ability to convey and explain information coherently and confidently in both written and verbal communication
§ Ability to use own judgement an analysis to develop solutions and courses of action based on logic, fact and within delegated level of authority and legislation utilising resources available
§ Ability to manage workload in a professional and prepared manner ensuring appropriate adherence to agreed timeframes, legislative requirements and work schedule
§ Ability to engage with a customer, utilise effective questioning and listening skills to understand both practical and emotional needs and manage the interaction to meet these needs
§ Advocate of change and positive ambassador of the benefits and opportunities
§ Committed to self-development and opportunities to increase skills and knowledge

Additional Information

Benefits like - Incentives, Rewards and Recognition program, Laptop, Headset and Phone set provided

Proficient in MS Office, Excellent communication skills

Quick Apply

Refine Your Search

associate workplace services jobs in victoria

Associate – Ops

Casual Nutrition Assessment Assistant – Bone Health Study

Retail Customer Service Officer Relief

Retail Customer Service Officer

First Peoples Student & Partnerships Lead

ASSOCIATE - WORKPLACE SERVICES

Office Manager

Hotel Services Manager

Enterprise PM Practice Associate

Case Manager & Case Management Associate - Expression of Interest

Housekeeping Office Coordinator

Associate Health Services Manager

Associate - Workplace & Safety

Office Manager

Horizon EU Specialist

Associate Health Services Manager

Engineer - Modern Workplace (Managed Services)

Senior Associate, Intellectual Property

Room Attendant

Capital Markets Academy 2027 - Launch Your Real Estate Career

I want to receive the latest job alert for associate workplace services in victoria

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected