In-Demand Level recruiter Jobs in Sydney Olympic Park Nsw

Service Desk Analyst (Maternity Replacement) : 12 month Contract
NTT Ltd —Sydney NSW
- Full-time
- Hybrid work
- Education
- Communication skills
Service Desk Analyst (Maternity Replacement) : 12 month Contract
NTT DATA —Sydney NSW
- Full-time
- Hybrid work
- Education
- Communication skills
Employment Consultant - Inclusive Employment Australia Merrylands & Parramatta
Teldraw Pty Limited Trading as Global Skills —Parramatta NSW
- $70,000 - $80,000 a year
- Full-time
- Administrative experience
- First Aid Certification
- Communication skills
- Employee assistance program
- Employee discount
Quick Apply
1d
IT Support
Madison Marcus Law Firm —Sydney NSW
- $58,000 - $69,000 a year
- Urgently hiring
- Azure
- Computer Science
- Microsoft Office
- Work from home
- Parental leave
Quick Apply
6d
Service Level Lead
Infosys —Sydney NSW
- $108,571 - $119,893 a year
- Microsoft Powerpoint
- Microsoft Excel
- Management
- Health insurance
- Parental leave
Employment Consultant - Inclusive Employment Australia Merrylands & Parramatta
Employment Hero —Parramatta NSW
- $70,000 - $80,000 a year
- Full-time
- Administrative experience
- First Aid Certification
- Communication skills
- Employee assistance program
- Employee discount
7h
Seasonal Casual - Truck Driver (Chullora)
Australia Post —Chullora NSW
- $38.58 an hour
- Overtime
- Communication skills
Business Development Representative - Government & Public Sector
Salesforce —Sydney NSW
- Full-time
- Salesforce
- AI
Talent Acquisition Sourcing Consultant (RPO Associate Recruiter, 10-months FTC)
Korn Ferry —Sydney NSW
- Full-time
- Hybrid work
- Management
- Recruiting
- AI
- Work from home
Community Engagement Manager, Data Centres (Australia)
Anthropic —Sydney NSW
- Hybrid work
- Education
- Bachelor's degree
- AI
- Parental leave
13d
Talent Acquisition Partners | Recruiters | Casual Opportunities
Korn Ferry —Sydney NSW
- Remote
- Recruiting
7d
People & Culture Officer
NSW Ombudsman —Sydney NSW
- Up to $108,374 a year
- Full-time
- Hybrid work
- Recruiting
- Time management
1d
Major Incident Management Lead
Infosys —Sydney NSW
- $150,742 - $171,215 a year
- Supervising experience
- Leadership
- Communication skills
- Health insurance
- Parental leave
Talent Acquisition Specialist
RP Infrastructure —Sydney NSW
- Full-time
- Hybrid work
- Recruiting
- Communication skills
8d
HR Coordinator - ANZ
Live Nation —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Talent Acquisition Specialist
ASI Solutions —Botany NSW
- Full-time
- Hybrid work
- Recruiting
- Communication skills
- Parental leave
Quick Apply
Talent Acquisition Specialist
Ingram Micro —Sydney NSW
- Full-time
- Hybrid work
- Recruiting
- Organisational skills
- Communication skills
Business Development Representative
Salesforce —Sydney NSW
- Full-time
- Salesforce
- AI
Software Engineer, EOS (Early-career/Mid-level) - Sydney
Arista Networks —Sydney NSW
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
Quick Apply
Project Officer
Treasury —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Microsoft Office
- Communication skills
- Parental leave
1d

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level recruiter jobs near sydney olympic park nsw

Service Desk Analyst (Maternity Replacement) : 12 month Contract

NTT Ltd -
Sydney NSW

Apply Now

Job Details

Full-time

Qualifications

ITIL Foundation
ITIL Certification
Call center experience
LAN
Education
ITIL
WAN
Diploma
Communication skills
Information Technology

Full Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA
The Managed Services Service Desk Agent is a senior service desk resource and the first point of contact for clients and vendors.

This role is responsible for taking calls, chat requests, or tickets, and Mailbox management and handling resulting incidents or service requests.

The Managed Services Service Desk Agent applies standard operating procedures, in line with expectations of the role.

Key responsibilities:

Receives, logs, validates and diagnoses client requests, on the full range of products and services offered, applying agreed service level agreements leveraging standard tools, platforms, and processes.
Uses Managed Services product and process knowledge along with discretion to respond to tickets.
Provides client with a first call resolution, where possible, leveraging standard operating procedures or work instructions.
Flags the need for such content, when relevant articles are not available
Provides timely updates to clients, when requested, on any pending requests or tickets.
Works closely with resolver groups, and other functions, to ensure timely updates are sent to the client.
Produces breach and aging reports for tickets opened by the service desk.
Identifies gaps and shortcomings in the current processes, procedures, services and provides recommendations for improvement.
Uses sound judgment to escalate an issue to a higher level.
Ensures that a professional level of service quality is maintained and that clients are satisfied.

To thrive in this role, you need to have:

Ambitious self-starter who is passionate about IT.
Solid expertise at using sound judgment to escalate an issue to a higher level.
Methodical in approach to ticket resolution.
Demonstrates an ability to interact with a variety of stakeholders.
Demonstrates required integrity to ensure excellent client service and retention.
Team player with excellent attention to detail and client focused.
Effective verbal and written communication skills.
Ability to work in 24X7 shift structure, based on a defined roster.
Familiar with ITIL concepts.
Sufficient knowledge of network technologies (WAN, LAN, WLAN), Security, Cloud, Videoconference or Collaboration is an asset.

Academic qualifications and certifications:

Advanced general qualification in Technology (Technical Diploma) or equivalent qualification.
India specific – A minimum of 13 years of education with a diploma in IT or a graduate degree or equivalent.
ITIL v4 foundation certification and knowledge is preferable.

Required experience:

Demonstrable related work experience in the Technology Industry and Call Center environment is preferred.

Workplace type: Hybrid Working

About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in RD.

Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Apply Now

Refine Your Search

level recruiter jobs in sydney olympic park nsw

Service Desk Analyst (Maternity Replacement) : 12 month Contract

Service Desk Analyst (Maternity Replacement) : 12 month Contract

Employment Consultant - Inclusive Employment Australia Merrylands & Parramatta

IT Support

Service Level Lead

Employment Consultant - Inclusive Employment Australia Merrylands & Parramatta

Seasonal Casual - Truck Driver (Chullora)

Business Development Representative - Government & Public Sector

Talent Acquisition Sourcing Consultant (RPO Associate Recruiter, 10-months FTC)

Community Engagement Manager, Data Centres (Australia)

Talent Acquisition Partners | Recruiters | Casual Opportunities

People & Culture Officer

Major Incident Management Lead

Talent Acquisition Specialist

HR Coordinator - ANZ

Talent Acquisition Specialist

Talent Acquisition Specialist

Business Development Representative

Software Engineer, EOS (Early-career/Mid-level) - Sydney

Project Officer

I want to receive the latest job alert for level recruiter in sydney olympic park nsw

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