In-Demand Chief operating officer Jobs in Sydney Nsw

Operations Manager - NDIS Service Provider
Good Directions —Hornsby NSW
- From $175,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Business development
- Travel reimbursement
- Work from home
Quick Apply
6d
Chief Operating Officer
Advanced Navigation —Sydney NSW
- Management
- Engineering
- Master's degree
12d
Chief Executive Officer / General Manager
Volaris Group Inc. —Bondi Junction NSW
- Full-time
- Sales
- AI
- Leadership
Chief Operating Officer - Equity Derivatives & Trading
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- AI
- Office experience
- Annual leave
- Work from home
Senior Manager/Associate Director, Strategy & Transformation
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Financial services
- Leadership
- Annual leave
- Work from home
Senior Director, CX Advisory – APAC
Genesys —Sydney NSW
- Full-time
- Hybrid work
- Management
- Public speaking
- Master's degree
Executive Assistant & Corporate Services Manager APAC
Lightsource BP —Sydney NSW
- Budgeting
- Leadership
- Communication skills
- Health insurance
Corporate and Workplace Solutions, Facilities Management, Associate, Sydney
Goldman Sachs —Sydney NSW
- Full-time
- Master's degree
- Bachelor's degree
- Organisational skills
- Travel reimbursement
- Health insurance
Chief Executive Officer
Greyhound Welfare and Integrity Commission —Sydney NSW
- $334,005 - $372,547 a year
- Full-time
- Administrative experience
7d
Chief Marketing Officer (CMO)
Elements Group —Sydney NSW
- $90,000 - $110,000 a year
- Full-time
- CRM software
- Hospitality
- Marketing
- Employee discount
Quick Apply
14d
Head of Office Services
Law Partners —Sydney NSW
- Full-time
- Hybrid work
- Administrative experience
- Parental leave
- Gym membership
Head of Quality & Service Improvement
Uniting —Sydney NSW
- Full-time
- Leadership
- Employee discount
13d
Manager, Technical Solutions
Virgin Australia —Sydney NSW
- Full-time
- Hybrid work
- Leadership
- Work from home
Head of Field Operations & Support (AU)
DroneShield Limited —Alexandria NSW
- Full-time
Quick Apply
Finance Transformation Manager
Accenture —Sydney NSW
- Full-time
- Finance
- Bachelor's degree
- AI
Chief of Staff, CCO
Immutable X —Sydney NSW
- Full-time
- Remote
- AI
- Marketing
- Analytics
- Health insurance
- Annual leave
5d
Head of Talent, Leadership & Capability
Cerebral Palsy Alliance —Allambie Heights NSW
- Full-time
- Management
- Leadership
- Parental leave
- Employee assistance program
Global Director of Strategic Communications
Our Common Home —Sydney NSW
- Full-time
- Remote
- AI
- Health insurance
Chief Marketing Officer
CSB —Sydney NSW
- Full-time
- Hybrid work
- Marketing
- Master's degree
- Bachelor's degree
- Parental leave
- Employee discount
Quick Apply
Senior Manager Cyber Defence
Avant —Sydney NSW
- Full-time
- Financial services
- Leadership

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Operations Manager - NDIS Service Provider

Good Directions
Hornsby NSW

Quick Apply

Job Details

Full-time
From $175,000 a year
6 days ago

Benefits

Travel reimbursement
Remote work allowance
Work from home

Qualifications

Management
Operations management
Sales
Business development
Education
Bachelor's degree
Driver Licence
Communication skills
Negotiation

Full Job Description

Position Title: Operations Manager

Reporting to: Chief Operating Officer

About Good Directions: Serving over 120 NDIS participants, claiming over $60mil yearly in supports. In this time of industry change, Good Directions is uniquely positioned to capitalise on its ability to service all Australian states (excl. WA and NT), and is seeking skilled managers who are eager to oversee the provision of active supports that transform the life of the people we support.

As Operations Manager, you will lead and expand Good Directions’ disability support services. You’ll combine strategic business development with hands-on service delivery to ensure participants and their families have increasing control, safety, and choice in their daily supports. We are seeking two leaders who will take on end to end ownership of the participant experience, actively acquire new participant sign-ups and coach local site services to ensure participant satisfaction and service compliance.

Reasons for Job Opening:
NSW: Strong existing presence, grown since 2014.
QLD: Experiencing rapid growth over the past few years and seeking a person willing to travel within the state to meet with existing and new participants, ensuring service excellence.

Key Responsibilities

· Establish new service sites: identify premises, secure resourcing and coordinate onboarding

· Design, implement and grow SIL, SDA and day-to-day support offerings

· Oversee management of supports to participants, incl. specialist support coordination (as req.)

· Prepare and review SIL quotes, NDIS plan-review reports and AAT submissions

· Advocate for sustainable, high-quality services and negotiate on behalf of participants

· Ensure full compliance with relevant regulations, including protecting participants and Good Directions with regards to financial, legal, and operational matters.

· Maintain budgets, bookkeeping and small-business administration

· Build and maintain networks across housing, life planning, allied health and community sectors

· Monitor performance metrics, drive continuous improvement and report to leadership

· Work directly with IT contractors to explore new tech and change existing tech to automate and improve it

Essential Skills & Experience

· Demonstrated commitment to person-centred disability supports and empowering families

· Proven communication, negotiation and stakeholder-management skills

· Strong business development and operational management background

· Exceptional attention to detail in complex regulatory environments

· Ability to problem-solve with a visionary outlook and draw on external expertise when needed

· Integrity, resilience and adaptability in fast-changing contexts

Work Arrangement: Hybrid work from home (home office setup provided) with travel to participants as required, to our Sydney office 3 days/week (NSW employees) and to team events (2-3 per annum, rotating location NSW/VIC/SA/QLD).
Supports: Peer support, professional development and team-based training.

Remuneration: Full time position, attractive salary package of $140k+super+travel/home office allowance+annual professional fees/training allowance - subject to experience and qualifications.

To be considered for this position you must have:

· A reference detailing how you advocated/assisted people with disabilities

· 10+ years of Operations management experience in an enterprise environment

· Degree qualified, with a proven track record of taking ownership and driving results

· Experience managing people, including geographically dispersed teams

· Strong problem structuring and solving skills and ability to deal with ambiguity

· Experience in client management, sales, bookkeeping, small business planning, human resources, events, life planning, housing, budgeting, networking and innovation

· Driver’s licence and motor vehicle

Supplementary Pay: Organisational performance bonus (paid before Christmas) + Individual KPI performance bonus (paid in July).

Job Type: Full-time

Pay: From $175,000.00 per year

Benefits:

Travel reimbursement
Work from home

Application Question(s):

For Agency Managed participants with severe & profound disabilities how would you expect a 'participant-owned' service to differ from a 'provider-owned' service?
Provide a covering letter to describe your motivation for applying to this position.
Share a practical example of how you have led the establishment or expansion of disability support service or another business service?
Briefly detail your experience maintaining operational consistency across diverse teams, including how you overcame a specific challenge.
What is an example of a successful outcome that demonstrates your approach to management?

Education:

Bachelor Degree (Required)

Experience:

Operations management: 10 years (Required)

Work Authorisation:

Australia (Required)

Work Location: Hybrid remote in Hornsby NSW

Quick Apply

Refine Your Search

chief operating officer jobs in sydney nsw

Operations Manager - NDIS Service Provider

Chief Operating Officer

Chief Executive Officer / General Manager

Chief Operating Officer - Equity Derivatives & Trading

Senior Manager/Associate Director, Strategy & Transformation

Senior Director, CX Advisory – APAC

Executive Assistant & Corporate Services Manager APAC

Corporate and Workplace Solutions, Facilities Management, Associate, Sydney

Chief Executive Officer

Chief Marketing Officer (CMO)

Head of Office Services

Head of Quality & Service Improvement

Manager, Technical Solutions

Head of Field Operations & Support (AU)

Finance Transformation Manager

Chief of Staff, CCO

Head of Talent, Leadership & Capability

Global Director of Strategic Communications

Chief Marketing Officer

Senior Manager Cyber Defence

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