In-Demand Senior software engineer Jobs in Sutherland Nsw

IT Service Desk Engineer, Level 1 - Secom
Lyra Technology Group —Kingsgrove NSW
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick Apply
Group Engineering Manager - Remote
Employment Hero —Sydney NSW
- Full-time
- Remote
- AI
- Leadership
- Parental leave
Quick Apply
Senior Software Engineer
Propeller —Sydney NSW
- Hybrid work
- Parental leave
Quick Apply
Senior Project Manager APAC
Aptitude Software —Sydney NSW
- Full-time
- Hybrid work
- PMP
- Health insurance
- Parental leave
Quick Apply
Mid/Senior-Level Software Engineer
Fix it Faster —Edgecliff NSW
- Communication skills
Senior Software Engineering Manager
Propeller —Sydney NSW
- Full-time
- Hybrid work
- Software development
- AI
- Parental leave
Quick Apply
Senior Frontend Engineer
Tata Consultancy Services —Sydney NSW
- APIs
- Typing
Software Engineer
Abby Health —Sydney NSW
- $120,000 - $140,000 a year
- Full-time
- AWS
- In-person
- AI
Quick Apply
Senior Software Engineer
Lorikeet —Sydney NSW
- Full-time
- AI
Senior Structural Engineer/Team Lead
AE CONSULTING ENGINEERS —Sydney NSW
- $130,000 - $150,000 a year
- Contract
- Management
- Construction experience
- In-person
- Work from home
- Referral program
Quick Apply
11d
Senior AI Engineer
Insight Timer —Sydney NSW
- Full-time
- Remote
- Master's degree
- APIs
- AI
Quick Apply
Senior Technology AI Lead - Full-time or part-time (flexible)
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Azure
- AWS
- AI
- Annual leave
- Work from home
Senior Software Engineer
ELMO Software Pty Ltd —Sydney NSW
- Full-time
- Hybrid work
- AWS
- AI
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Associate Software Engineer, AI Team
Nuix —Sydney NSW
- Hybrid work
- Computer Science
- Bachelor's degree
- AI
Senior Software Engineer
3NgineersLabs Private Ltd —Sydney NSW
- $120,000 - $170,000 a year
- Full-time
- AWS
- Agile
- In-person
Quick Apply
Senior Software Engineer - Workday Integrations
Commonwealth Bank —Sydney NSW
- Full-time
- Management
- ERP systems
- Software development
Full Stack Software Engineer
Compass Education —Sydney NSW
- Full-time
- Hybrid work
- Computer Science
- AWS
- No degree
- Parental leave
- Employee assistance program
Quick Apply
Senior .NET Developer
Virtusa Consulting & Services Pty Ltd —Sydney NSW
- $100,000 - $160,000 a year
- Full-time
- Azure
- Microsoft Office
- Bachelor's degree
Quick Apply
Deployed Product Manager, Health Systems
Heidi —Sydney NSW
- $170,000 - $220,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- EMR systems
- AI
- Work from home
- Parental leave
Senior Front-End Engineer - Fintech - Remote
The Argyle Network —Sydney NSW
- $170,000 a year
- Full-time
- Remote
- Computer Science
- AWS
- Bachelor's degree

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senior software engineer jobs near sutherland nsw

IT Service Desk Engineer, Level 1 - Secom

Lyra Technology Group
Kingsgrove NSW

Quick Apply

Job Details

Permanent | Full-time

Qualifications

Customer service
IT support
VMWare
Communication skills
VPN

Full Job Description

Lyra Technology Group is a private equity-backed holding company that invests in and operates industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees, name, and culture that have made them successful. As a platform of Evergreen Services Group, we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.

About The Position

One of our operating companies, Secom Technology, is looking for an IT Service Desk Engineer to join their team in Kingsgrove, Sydney.

As an IT Service Desk Engineer, you’ll be the first point of contact for clients requiring IT support. You will troubleshoot and resolve a range of technical issues, manage support tickets, provide exceptional customer service, and escalate more complex issues to senior technical teams when required.

Responsibilities:

Act as the first point of contact for client IT support requests via phone, email, chat and ticketing systems.
Log, categorise and prioritise incidents and service requests in line with SLAs.
Troubleshoot common issues across Windows, Microsoft 365, macOS, email, printers, user accounts and network connectivity.
Assist users with Wi-Fi, VPN and remote-access issues.
Perform basic hardware and software troubleshooting remotely.
Monitor RMM alerts and assist with basic maintenance tasks, including backup, antivirus and patch compliance checks.
Escalate complex issues to Level 2 or specialist teams with clear documentation and troubleshooting notes.
Keep clients informed throughout the support process and ensure issues are resolved to their satisfaction.
Maintain accurate ticket, client and knowledge-based documentation.
Identify recurring issues and contribute to improvements in SOPs, processes and automation.
Participate in team meetings, training and continuous improvement initiatives.

Skills:

1–2 years of experience in an IT support or service desk environment in a customer service environment/MSP.
Basic understanding of Windows 10/11 and Microsoft 365.
Understanding of Active Directory and user account management.
Basic knowledge of hypervisor environments such as Microsoft Hyper-V or VMware.
Experience using an IT ticketing/PSA system.
Strong troubleshooting and problem-solving skills.
Excellent communication skills with the ability to support both technical and non-technical users.

Benefits

Gain hands-on exposure to Microsoft, networking, cloud and remote-support technologies
Work closely with some of Australia’s leading clubs and golf venues
Be part of a growing MSP with strong industry partnerships
Gain exposure to diverse clients and cutting-edge technologies

Company Overview

Please visit https://lyratechgroup.com/careers/ for more information

Quick Apply

Refine Your Search

senior software engineer jobs in sutherland nsw

IT Service Desk Engineer, Level 1 - Secom

Group Engineering Manager - Remote

Senior Software Engineer

Senior Project Manager APAC

Mid/Senior-Level Software Engineer

Senior Software Engineering Manager

Senior Frontend Engineer

Software Engineer

Senior Software Engineer

Senior Structural Engineer/Team Lead

Senior AI Engineer

Senior Technology AI Lead - Full-time or part-time (flexible)

Senior Software Engineer

Associate Software Engineer, AI Team

Senior Software Engineer

Senior Software Engineer - Workday Integrations

Full Stack Software Engineer

Senior .NET Developer

Deployed Product Manager, Health Systems

Senior Front-End Engineer - Fintech - Remote

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