In-Demand Front office & operations team leader Jobs in Surfers Paradise Qld

Duty Manager
RACV —Gold Coast QLD
- $84,000 a year
- Part-time
- Management
- Microsoft Office
- First Aid Certification
- Parental leave
- Employee assistance program
Front Office & Operations Team Leader
Backpackers In Paradise —Surfers Paradise QLD
- $65,000 - $75,000 a year
- Weekend availability
- Customer service
- Supervising experience
- Front desk
- Employee discount
Quick Apply
Front Office All Rounder
MERCURE —Carrara QLD
- $34.96 - $48.95 an hour
- Weekend availability
- Microsoft Office
- Agile
- Communication skills
Quick Apply
Duty Manager - Overnights (Pre-Opening)
Andaz Gold Coast —Gold Coast QLD
- Weekend availability
- Leadership
- Communication skills
- Hotel experience
Receptionist (Part-time)
DAD-Jones Lang LaSalle (QLD) Pty Ltd —Tweed Heads NSW
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Quick Apply
8d
Team Leader - Guest Services (Pre-Opening)
Andaz Gold Coast —Gold Coast QLD
- Weekend availability
- Supervising experience
- Organisational skills
- Guest services
Receptionist (Part-time)
JLL —Tweed Heads NSW
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
8d
Administrative Team Leader
Clear Smiles Orthodontics —Robina QLD
- Part-time
- Administrative experience
- Organisational skills
- Front desk
Business Manager
G.J. Gardner Homes —Helensvale QLD
- Full-time
- CRM software
- Management
- Bachelor's degree
Assistant Director of Food & Beverage
SOFITEL —Broadbeach QLD
- Full-time
- Management
- Sales
- Bachelor's degree
Quick Apply
8d
Retail Manager - Southport (Dine-In)
The Yiros Shop —Southport QLD
- $80,000 - $85,000 a year
- Weekend availability
- Customer service
- Microsoft Office
- Team management
- Employee discount
Quick Apply
8h
Production Manager
SMART —Nerang QLD
- Full-time
- Microsoft Excel
- Management
- Microsoft Office
- Employee discount
- Referral program
8d
Santa Photo Set Team Leaders - Tweed City
Scene to Believe - Australia —Tweed Heads NSW
- POS
- Communication skills
Quick Apply
2d
Housekeeping Team Leader
Travel + Leisure Co. —Kirra Beach QLD
- Part-time
- Resort
Quick Apply

Related jobs to explore

Based on your search for front office & operations team leader

Duty Manager
RACV —Gold Coast QLD
Lifestyle employee discounts & benefits at RACV resorts with accommodation, dining, vehicle roadside assistance, insurance, travel & experiences, RACV club…
$84,000 a year
Front Office & Operations Team Leader
Backpackers In Paradise —Surfers Paradise QLD
You'll ensure every guest receives outstanding service from check-in to check-out while supporting the Hostel Manager with operational improvements, staff…
$65,000 - $75,000 a year
Quick Apply

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Duty Manager

RACV -
Gold Coast QLD

Apply Now

Job Details

Permanent | Part-time | Full-time
$84,000 a year

Benefits

Parental leave
Employee assistance program
Employee discount
Gym membership
On-site parking

Qualifications

Management
RSA
Microsoft Office
Blue Card
Driver Licence
First Aid Certification
Working with Children Check
OPERA
Leadership
Communication skills
Negotiation
Hotel experience

Full Job Description

Gold Coast | RACV Royal Pines Resort | Full-time & Part-time
Generous employee benefits & discounts on RACV products & 10 resorts
Join a trusted Australian brand & Victoria’s largest member-based organisation

Great things start here

Be part of a purpose-driven organisation creating meaningful travel and leisure experiences, useful home products and services, better outcomes for drivers, and a cleaner energy future.

At RACV Royal Pines Resort, a short drive from Surfers Paradise set on a championship golf course with spacious rooms and authentic culinary experiences, enjoy the best of tourism and have room to grow in a changing industry that's yours to shape. Join our supportive leisure team whose job it is to help people live their best lives — whether they’re on holiday, visiting an attraction or treating loved ones to a special experience.

About the Opportunity

Are you ready to take the next step in your career as a hotel leader? The excitement is building on the Gold Coast, as the 2032 Olympic Games fast approaches. RACV Royal Pines Resort is entering an exciting new chapter, with significant resort development projects underway and the implementation of innovative guest-facing technologies, we are seeking a professional resort Duty Manager, to join our friendly and dedicated team through this period of transformation and growth.

At RACV Royal Pines Resort, we are committed to providing guests with exceptional services and experiences. As one of Australia’s largest and leading conference and events resorts, we offer premium accommodation, multiple dining outlets, day spa, championship golf course and sporting facilities.

We have two positions available:

Permanent Full-time - 7 day week availability, shift times are 6.30am-2.30pm, 2.30pm-10.30pm & occasional overnights 10.30pm-6.30am
Permanent Part-time - 2-4 overnight shifts per week 10.30pm - 6.30am

This could be just the right role for you?

Reporting to the Front Office Manager, you will be a key player within our large Rooms Division team, overseeing the daily operations and knowing what conference & events are happening around the resort, managing the front office team and interacting with guests and other departments. Your key responsibilities for the role include:

Lead, supervise and support the rooms division team, including receptionists, concierge, reservations & leisure attendants
Respond to guest enquiries, requests and complaints promptly and professionally
Ensure smooth and efficient reception service and procedures, including checking in/out large groups
Monitor room availability and coordinate with housekeeping and maintenance teams
Assist in managing reservations and room assignments, using PMS Opera
Assist with rosters, training, coaching and mentoring team members
Ensure the property presentation is maintained to a high standard
Maintain a safe environment for staff & guests
Collaborate with other departments to respond to incidents and emergencies

What you’ll need to be successful

Previous front office supervisory or management experience in a 4-5 star hotel/resort, or similar environment
Proficient in MS Office & PMS, Opera desirable
Current drivers licence, and hold/be eligible to obtain a Qld WWCC Blue Card, RSA, First Aid & CPR
People leadership skills in training, coaching and developing teams
Excellent communication, negotiation, and problem solving skills
Knowledge of medical, emergency evacuation and fire procedures
Excellent grooming & personal presentation

We are Offering

Permanent Full-time or Part-time - leadership opportunity
Competitive remuneration package - full-time equivelant (FTE) salary $84,000 + 12% super
Employee of the month awards & recognition programs
Lifestyle employee discounts & benefits at RACV resorts with accommodation, dining, vehicle roadside assistance, insurance, travel & experiences, RACV club membership, care hire & corporate partner offers
Health & wellbeing employee discounts & benefits including discounted gym & golf membership, eye wear, employee giving & volunteer program, parental leave, employee assistance program + more
Healthy team culture + values led organisation
Career leadership training and development opportunities
Complimentary parking onsite

The RACV difference

Challenge yourself with diverse work and go further than you thought at RACV.

Application process

You can learn more about the RACV at careers.racv.com.au

Applicants will be required to complete an initial 20-minute AI online chat interview.

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Applicants for this role, will also be required to provide evidence that they have a current Working With Children Check or willing to obtain a Working With Children Check.

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in the Job Task Analysis - Front Office and whether any reasonable adjustments may be required.

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Submit your CV via the link.

Apply Now

Refine Your Search

front office & operations team leader jobs in surfers paradise qld

Duty Manager

Front Office & Operations Team Leader

Front Office All Rounder

Duty Manager - Overnights (Pre-Opening)

Receptionist (Part-time)

Team Leader - Guest Services (Pre-Opening)

Receptionist (Part-time)

Administrative Team Leader

Business Manager

Assistant Director of Food & Beverage

Retail Manager - Southport (Dine-In)

Production Manager

Santa Photo Set Team Leaders - Tweed City

Housekeeping Team Leader

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