In-Demand Customer relations Jobs in St Marys, Nsw

Student Administration Officer Complaints
TAFE NSW —Sydney Western Suburbs NSW
- $97,771 - $105,290 a year
- Full-time
10d
Event Cinemas Liverpool - General Cinema Worker
EVT Group —Liverpool NSW
- Management
- Customer service
- No degree
Cinema Worker Level 2
EVT Group —Parramatta NSW
- Management
- Customer service
- No degree
13d
Store Manager
Mountain Warehouse —Rouse Hill NSW
- Full-time
- Merchandising
- Warehouse
- Referral program
Quick Apply
6d
Senior Payroll Officer
Greenstone Financial Services —Bella Vista NSW
- Full-time
- Microsoft Excel
- Management
- Human resources
- Travel reimbursement
- Free food
Quick Apply
Front End Assistant - Part Time
Costco AU —Sydney Western Suburbs NSW
- Part-time
- Customer service
- Senior Secondary Certificate of Education
- Education
1d
Workplace Relations Advisor - Brisbane/Sydney
Cater Care Australia / Cater Care Services —Parramatta NSW
- Part-time
- Hybrid work
Quick Apply
2d
Parts Interpreter
Toyota Material Handling Australia —Moorebank NSW
- Customer service
- Microsoft Office
- Administrative experience
2d
Electrician - Field Service
Coates Hire —Erskine Park NSW
- Overtime
- Employee discount
3d
HR Administrative Officer
BE Campbell —Arndell Park NSW
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
3d
Service Administrator
Toyota Material Handling Australia —Moorebank NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Parental leave
- Employee assistance program
6d
HR Manager - Manufacturing
Meyer Food Co —Kings Park NSW
- Full-time
- Management
- Recruiting
- Manufacturing
Quick Apply
7d
Guest Experience Officer
Belgravia Health & Leisure Group Pty Ltd —Miller NSW
- CPR Certification
- First Aid Certification
- POS
8d
Employee Relations Advisor
Woolworths Group —Bella Vista NSW
- Full-time
- Leadership
- Communication skills
9d
Casual - Toilet Technician
Allcott Hire Pty Ltd —Seven Hills NSW
- Temporary
- Customer service
- Forklift
- Communication skills
Quick Apply
10d
HRIS Manager
Greenstone Financial Services —Bella Vista NSW
- $1,200 a month
- Full-time
- Management
- Travel reimbursement
- Free food
Quick Apply
13d
Retirement Village Community Manager
AVEO —Casula NSW
- Full-time
- Microsoft Office
- Presentation skills
- Budgeting
- Health insurance
- Parental leave
Quick Apply
Store Manager
Sood Group Pty Ltd —Moorebank NSW
- $80,000 - $85,000 a year
- Full-time
- Hospitality
- Management
- Sales
- Employee discount
Quick Apply
Senior Associate, Client Portfolio Management
Barings —Castlereagh NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Bachelor's degree
Stocktake Assistant - Metro Sydney
Woolworths Supermarkets —Bella Vista NSW
- Nights as needed
- Communication skills
- On-the-job training
- Employee discount

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Student Administration Officer Complaints

TAFE NSW -
Sydney Western Suburbs NSW

Apply Now

Job Details

Permanent | Full-time
$97,771 - $105,290 a year
10 days ago

Qualifications

Working with Children Check

Full Job Description

TAFE NSW Life-Changing Careers

Student Administration Officer Complaints

Location negotiable (subject to campus availability)

Permanent full-time position + Talent Pool

$110,972 – $119,506 salary package - includes base salary ($97,771 - $105,290), plus employer’s contribution to superannuation and annual leave loading

At TAFE NSW, we are dedicated to life-changing impact

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish.

We live by TAFE NSW values: Customer Focus, Integrity, Collaboration, and Excellence. They define who we are, how we work, and inspire our performance.

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools, ongoing training and professional development, health and wellbeing programs, and a 35-hour working week with a variety of flexible working options.

About the role

The Student Administration Officer Complaints is responsible for performing a range of customer support and administrative activities to support the implementation of best practice complaints management policy and processes, including reviews, responses, and escalation processes to optimise case management and resolutions. The role provides support and assistance in relation to complaints from domestic and international TAFE NSW students, community members, stakeholders, and members of the public, ensuring timely and effective case management and resolution outcomes.

This is a permanent full-time position, with the location negotiable subject to campus availability. In addition, this recruitment process will be used to establish a talent pool for upcoming Student Administration Officer Complaints opportunities that may arise.

About you

You have experience in coordinating the receipt, investigation, and response to customer complaints and feedback, and working with stakeholders to strengthen performance against legislative requirements and improve the customer experience.

You thrive in a high-volume environment, working with competing priorities and ensuring you meet service level agreements. You are confident working independently with limited guidance, making decisions using sound judgement and expertise, and escalating issues where required.

You have demonstrated ability to identify areas for continuous improvement to the provision of complaint services within business units, developing and supporting the implementation of associated templates, tools, systems, and processes.

To find out more about the role, click to view the Role Description.

Our commitment to diversity, equity and inclusion

TAFE NSW is committed to building a culturally safe and inclusive workplace that reflects the diversity of the communities we serve. We welcome applications from all backgrounds and encourage you to apply. If you require adjustments during the recruitment process, please contact our Talent Acquisition Advisor listed below.

To apply for this role, click 'apply now' and provide:

Your current resume
A response to the below targeted question when prompted in the application form (max. 300 words)

Targeted Question: Provide an example of a time when you had to work with multiple stakeholders to resolve a complaint. How did you balance their differing priorities while ensuring a positive outcome

A career of life-changing impact awaits you. Apply now!

Applications close: Sunday 6 September at 11.55pm AEST

Additional Information:

General recruitment and adjustment enquiries: Please contact Sarah Aitchison, Talent Acquisition Advisor via email at [email protected] or call 0435 078 206.

Role-specific enquiries: Please contact Cheyne Jones, Manager Complaints & Resolutions Branch via email at [email protected]

For support with preparing your application and understanding the recruitment process, visit our Application Process page, and explore the helpful resources available through I Work for NSW.

This is a child-related position. Successful candidates must hold a valid NSW Working with Children Check (WWCC) prior to commencing. TAFE NSW will also conduct an Australian National Criminal Record Check on the preferred applicant as part of the pre‑employment process.

To be eligible for a position at TAFE NSW, you must be an Australian citizen, a permanent resident of Australia, or a New Zealand citizen with a current New Zealand passport.

A talent pool, valid for 18 months, may be created for this position and used to fill future vacancies.

Location is negotiable across our TAFE NSW campuses. Please note that preferred campus location is not guaranteed and is subject to campus availability at the time of offer.

Considering a move to Regional NSW? The Welcome Experience is a free service offering personalised support to help you settle in, connecting you with local communities, essential services, and lifestyle opportunities.

Apply Now

Refine Your Search

customer relations jobs in st marys, nsw

Student Administration Officer Complaints

Event Cinemas Liverpool - General Cinema Worker

Cinema Worker Level 2

Store Manager

Senior Payroll Officer

Front End Assistant - Part Time

Workplace Relations Advisor - Brisbane/Sydney

Parts Interpreter

Electrician - Field Service

HR Administrative Officer

Service Administrator

HR Manager - Manufacturing

Guest Experience Officer

Employee Relations Advisor

Casual - Toilet Technician

HRIS Manager

Retirement Village Community Manager

Store Manager

Senior Associate, Client Portfolio Management

Stocktake Assistant - Metro Sydney

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