In-Demand Insurance agent Jobs in South Australia

Customer Service Specialist
MyIntegra —Greater Adelaide SA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
Rental Sales Agent
Europcar —Greater Adelaide SA
- Part-time
- Sales
- Customer service
- Communication skills
- Health insurance
- Parental leave
MIGRATION AGENT
Doconade Lawyers —Salisbury SA
- Full-time
- Analysis skills
- Communication skills
- Office experience
HR & HC Drivers - Adelaide
Heidelberg Materials —Port Adelaide SA
- Overtime
- Annual leave
- Parental leave
LAWYER - MIGRATION AGENT
Doconade —Greater Adelaide SA
- Full-time
- Analysis skills
- Communication skills
- Office experience
Quick Apply
Head of Property
OTR —Kensington SA
- Negotiation
- Employee assistance program
Security/Orderly Officer - Casual Pool
SA Health —Murray Mallee SA
- $29.70 - $30.01 an hour
Head of Property
VIVA Energy Retail Australia —Kensington Park SA
- Full-time
- Negotiation
- Employee assistance program
Agitator Driver
Heidelberg Materials —Port Lincoln SA
- $30.75 an hour
- Overtime
- Annual leave
- Parental leave
Senior Account Executive - FINPRO
Marsh —Adelaide SA
- Full-time
- Hybrid work
8d
Security/Orderly - Casual Pool
SA Health —Murray Mallee SA
- $29.70 - $30.01 an hour
Mortgage Broker - Adelaide
Aussie —Greater Adelaide SA
- Full-time
- Hybrid work
- Sales
- Customer service
- Finance
Quick Apply
CONVEYANCER
Doconade Lawyers —Salisbury SA
- Part-time
- Communication skills
- Time management
CONVEYANCER
Doconade —Greater Adelaide SA
- Part-time
- Communication skills
- Time management
Quick Apply
Rental Operations Agent / Customer Service Representative (Fulltime)
Apex —Cowandilla SA
- Weekend availability
- Hospitality
- Customer service
- Employee assistance program
- Employee discount
Quick Apply
7d

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Customer Service Specialist

MyIntegra -
Greater Adelaide SA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

CRM software
Customer service
Salesforce
Communication skills
Time management

Full Job Description

Job Description

At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.

Key Responsibilities

Handle inbound and outbound enquiries across multiple channels with empathy and professionalism.
Clearly communicate NDIS requirements and the benefits of Plan Management in a clear and supportive manner.
Build trust and rapport with customers through open, compassionate communication.
Investigate and resolve customer issues by identifying the root causes, offering effective solutions, and following up to ensure satisfaction.
Maintain accurate and detailed records of all customer interactions for audit and compliance purposes.
Learn and apply NDIS Program Rules and internal procedures to deliver informed and effective support.
Use MyIntegra’s systems and platforms (e.g., Salesforce/CRM) to manage enquiries and complete administrative tasks.

About You

To thrive in this role, you’ll bring:

Experience as a customer service agent in a call centre, with active listening and call flow control.
Strong problem-solving skills and ability to build empathy and rapport.
Excellent verbal and written communication skills.
High attention to detail and focus on quality in documentation and interactions.
Time management skills in a fast-paced environment.
Ability to work independently and collaboratively.
Adaptability to change and willingness to take initiative and ask for guidance.
Familiarity with CRM systems like Salesforce and templated/scripted communications.
Understanding of NDIS and Code of Conduct requirements (Desirable)

About Us

MyIntegra is a registered NDIS provider offering Plan Management and Support Coordination across Australia. We empower people with disability to manage their plans confidently using secure tools and expert support. We are ISO 9001:2015 certified and proud members of Disability Intermediaries Australia (DIA).

What We Offer

Flexible hybrid work model (split between home and office).
Supportive, inclusive, and friendly team culture.
Opportunity to make a meaningful impact in the lives of people with disability.
Ongoing training, career development, and progression opportunities.
Access to a comprehensive Employee Assistance Program.
Discounts with major retailers and corporate health insurance rates.

Application Process

Apply with your résumé and cover letter. Successful applicants will undergo a NDIS Worker Screening Check and employment reference check. Costs for the NDIS screening will be reimbursed on your employment start date.

MyIntegra embraces diversity and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

Quick Apply

Refine Your Search

insurance agent jobs in south australia

Customer Service Specialist

Rental Sales Agent

MIGRATION AGENT

HR & HC Drivers - Adelaide

LAWYER - MIGRATION AGENT

Head of Property

Security/Orderly Officer - Casual Pool

Head of Property

Agitator Driver

Senior Account Executive - FINPRO

Security/Orderly - Casual Pool

Mortgage Broker - Adelaide

CONVEYANCER

CONVEYANCER

Rental Operations Agent / Customer Service Representative (Fulltime)

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