In-Demand Case manager Jobs in Ross River, Qld

SIL Service Coordinator / Team Leader
OptimumChoice —New Townsville City QLD
- $40 - $48 an hour
- Part-time
- In-person
- Communication skills
Quick Apply
6d
Case Worker - Veteran Support Team - Townsville
The Salvation Army —Condon QLD
- Full-time
- Case management
- No degree
- Social Work
- Annual leave
- Parental leave
13d
Program Manager, Transform Lives Program (Townsville)
Griffith University —Belgian Gardens QLD
- Full-time
- Hybrid work
- Doctoral degree
- Master's degree
- Administrative experience
- Parental leave
Quick Apply
6d
Family Support Worker | Vibrant Futures
Stride —New Townsville City QLD
- $40 - $43 an hour
- Full-time
- Microsoft Office
- Experience working with children
- Computer skills
- Parental leave
5d
Practice Supervisor - Townsville
Centacare North Queensland —New Townsville City QLD
- $119,089 - $124,065 a year
- Full-time
- Supervising experience
- Experience working with children
- Case management
Quick Apply
Youth Worker
Limitless Bama Indigenous Corporation —New Townsville City QLD
- $45.28 - $46.70 an hour
- Temporary
- CPR Certification
- Experience working with children
- First Aid Certification
- Employee assistance program
Quick Apply
Project Manager/Senior Project Manager
Turner & Townsend —Townsville QLD
- Full-time
- Writing skills
- Leadership
- Construction Management
Quick Apply
Aboriginal and Torres Strait Islander Engagement Worker
The Salvation Army —Rowes Bay QLD
- Full-time
- Communication skills
- Annual leave
- Parental leave
Graduate Program 2026 – Rehabilitation Counsellors & Provisional Psychologists
KINNECT —New Townsville City QLD
- Part-time
- Internship
- Communication skills
Speech Pathologist
Mater Group —New Townsville City QLD
- $44.99 - $60.35 an hour
- Part-time
- Management
- Experience working with children
- Rehabilitation centre
- Health insurance
- Employee assistance program
New Graduate Physiotherapist – full time
PHYSIONORTH —North Ward QLD
- Full-time
- Private practice

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Case Worker - Veteran Support Team - Townsville
The Salvation Army —Condon QLD
A degree in Social Work, Community Services, Welfare or a related discipline, or equivalent experience and demonstrated sector knowledge.
13d

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SIL Service Coordinator / Team Leader

OptimumChoice
New Townsville City QLD

Quick Apply

Job Details

Student Job | Permanent | Part-time | Full-time | Casual
$40 - $48 an hour
6 days ago

Qualifications

Pricing
Communication skills

Full Job Description

Job Title: NDIS Service Coordinator

Location: Townsville, QLD and surrounding areas

Employment Type: Full-Time / Permanent Part-Time (Flexible)

Salary: Based on SCHADS + 12% Superannuation

About OptimumChoice OptimumChoice is a growing and dedicated NDIS support provider committed to delivering exceptional, participant-centered care. We are currently expanding our premium support services into Queensland and are establishing a brand-new hub in Townsville!

We pride ourselves on creating a highly supportive environment for both our participants and our staff. Unlike many providers, we focus on offering secure permanent positions for our support teams because we know that secure workers deliver better care. We are looking for an enthusiastic Service Coordinator to help lead our Queensland expansion.

The Role As our Townsville NDIS Service Coordinator, you will be the operational backbone of our local team. You will be responsible for ensuring the smooth delivery of support services, expertly matching participants with the right support workers, and maintaining our high standards of care and NDIS compliance.

Key Responsibilities:

Coordinate and oversee daily service delivery for NDIS participants, ensuring all supports align with their NDIS goals and funding.
Manage efficient rostering and scheduling for support workers (incorporating SCHADS Award requirements like fatigue management and travel times).
Assist with onboarding new participants, including developing and reviewing Service Agreements and support plans.
Act as the primary point of contact for participants, their families, Support Coordinators, and Plan Managers.
Provide leadership, guidance, and ongoing support to a dedicated team of frontline Support Workers.
Utilize care management software (experience with platforms like ShiftCare, Astalty, or similar is highly regarded) to track timesheets, case notes, and billing.

About You:

Demonstrated experience in a Service Coordinator, Rostering, or similar administrative role within the NDIS or disability sector.
Strong understanding of NDIS Pricing Arrangements, compliance requirements, and the SCHADS Award.
Exceptional communication and interpersonal skills, with a genuine passion for advocating for people with disabilities.
Highly organized, proactive, and capable of problem-solving last-minute rostering changes or participant needs.
Tech-savvy with the ability to quickly adapt to all-in-one NDIS software systems.

What We Offer:

Excellent Remuneration: Highly competitive hourly rates based on SCHADS plus 12% superannuation.
Job Security: Permanent part-time or full-time contracts with guaranteed hours.
Career Growth: Get in on the ground floor of our Queensland expansion with genuine opportunities to step into senior management as we grow.
Great Culture: Work for a provider that deeply values reliability, premium care, and the wellbeing of its staff.

How to Apply: If you are passionate about making a positive impact in the disability sector and want to help us build an outstanding service in Townsville, we want to hear from you!

Click "Apply Now" to submit your resume and a brief cover letter outlining your NDIS experience. You can also email us on [email protected]

OptimumChoice is an equal opportunity employer. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, and people with lived experience of disability.

Pay: $40.00 – $48.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

case manager jobs in ross river, qld

SIL Service Coordinator / Team Leader

Case Worker - Veteran Support Team - Townsville

Program Manager, Transform Lives Program (Townsville)

Family Support Worker | Vibrant Futures

Practice Supervisor - Townsville

Youth Worker

Project Manager/Senior Project Manager

Aboriginal and Torres Strait Islander Engagement Worker

Graduate Program 2026 – Rehabilitation Counsellors & Provisional Psychologists

Speech Pathologist

New Graduate Physiotherapist – full time

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