In-Demand Job seek australia Jobs in Rmit University Vic

Customer Contact Officer
Serco Plc —Melbourne VIC
- $30.27 an hour
- Full-time
- Remote
- Communication skills
- Work from home
- Employee assistance program
Team Member - Melbourne Central
Grill'd —Melbourne VIC
- Part-time
- No experience needed
- Employee discount
Quick Apply
11d
Youth Justice Worker- Day Shift / Parkville
Department of Justice and Community Safety —Parkville VIC
- Up to $107,278 a year
- Full-time
- CPR Certification
- First Aid Certification
- Paid training
- Annual leave
Team Member - Southern Cross
Grill'd —Melbourne VIC
- Part-time
- No experience needed
- Employee discount
Quick Apply
Full-time Retail Sales Assistant
MUJI Retail (Australia) —Maribyrnong VIC
- Weekend availability
- Hybrid work
- Organisational skills
- Leadership
- Communication skills
- Work from home
- Employee assistance program
Quick Apply
Front Desk / Concierge
Athenaeum Club —Melbourne VIC
- $60,000 - $70,000 a year
- Weekend availability
- Microsoft Word
- Hospitality
- Microsoft Excel
- Wellness program
- Annual leave
Quick Apply
1d
New Grill'd Murrumbeena Drive Thru - Team Members Wanted!
Grill'd —Murrumbeena VIC
- Part-time
- Hospitality
- Customer service
- Employee discount
Quick Apply
Sales Consultant
Hader Institute of Education —Armadale VIC
- $70,000 - $165,000 a year
- Full-time
- Sales
- Customer service
- In-person
Quick Apply
Chef Apprenticeship
Cargo Bar & Eatery —Docklands VIC
- Part-time
- No experience needed
- In-person
- Kitchen experience
- On-the-job training
Quick Apply
22h
Team Member - Melbourne Airport
Grill'd —Melbourne VIC
- Part-time
- No experience needed
- Employee discount
Quick Apply
Production Technician
Visy —North Melbourne VIC
- $110,000 a year
- 12 hour shift
- Forklift
- Manufacturing
- Employee assistance program
Team Member - Camberwell
Grill'd —Camberwell VIC
- Part-time
- No experience needed
- Employee discount
Quick Apply
Team Member - Southland
Grill'd —Cheltenham VIC
- Part-time
- No experience needed
- Employee discount
Quick Apply
Team Member - Hawthorn
Grill'd —Hawthorn VIC
- Part-time
- No experience needed
- Employee discount
Quick Apply
Team Member - Join Now!
Grill'd —Altona North VIC
- Part-time
- No experience needed
- Restaurant
- Employee discount
Quick Apply
Team Member - Northland
Grill'd —Preston VIC
- Part-time
- No experience needed
- Employee discount
Quick Apply
1d
Youth Justice Worker - Day Shift / Cherry Creek
Victorian Government —Melbourne Western Suburbs VIC
- $81,496 - $93,719 a year
- Full-time
- CPR Certification
- First Aid Certification
- Paid training
- Annual leave
10d
Team Member - Coburg North
Grill'd —Coburg VIC
- Part-time
- No experience needed
- Employee discount
Quick Apply
1d
Support Coordinator
People First Allied Health —Melbourne VIC
- $35 - $45 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Sales
- Travel reimbursement
- Work from home
Quick Apply
Team Member - Chadstone Centre
Grill'd —Chadstone VIC
- Part-time
- No experience needed
- Employee discount
Quick Apply

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job seek australia jobs near rmit university vic

Customer Contact Officer

Serco Plc -
Melbourne VIC

Apply Now

Job Details

Full-time
$30.27 an hour

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow
Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$30.27 per hour with permanent full-time employment (38 hours per week).
Monday to Friday roster with shifts between 8:00 AM and 8:00 PM—no weekend work.
100% remote role, giving you the flexibility to work from home while saving time and commuting costs.
23 business days of paid, full-time training, delivered remotely so you can learn from the comfort of your home.
Access to Serco's rewards and discounts program, offering savings across a wide range of retailers and services.
24/7 Employee Assistance Program (EAP), providing confidential support for you and your immediate family.
Opportunities to learn, grow, and build a meaningful career with a global organization committed to making a positive impact.

Make an impact at Serco
As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

Serco is a place for you
You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To work with Serco, you’ll also be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
As this is a work from home role you will be required to provide your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.
We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

job seek australia jobs in rmit university vic

Customer Contact Officer

Team Member - Melbourne Central

Youth Justice Worker- Day Shift / Parkville

Team Member - Southern Cross

Full-time Retail Sales Assistant

Front Desk / Concierge

New Grill'd Murrumbeena Drive Thru - Team Members Wanted!

Sales Consultant

Chef Apprenticeship

Team Member - Melbourne Airport

Production Technician

Team Member - Camberwell

Team Member - Southland

Team Member - Hawthorn

Team Member - Join Now!

Team Member - Northland

Youth Justice Worker - Day Shift / Cherry Creek

Team Member - Coburg North

Support Coordinator

Team Member - Chadstone Centre

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