In-Demand Program manager, relo, l5, supply chain au Jobs in Richmond, Vic

Program Manager, ReLo, L5, Supply Chain AU
Amazon Commercial Services Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Excel
- SQL
- Bachelor's degree
Supply Chain Supervisor - Accent Group
Accent Group —Cremorne VIC
- Full-time
- Management
- ERP systems
- Communication skills
- Employee discount
Quick Apply
3d
Manager, Programs and Engagement
Department of Government Services —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Communication skills
7d
Senior Program Manager
Chemist Warehouse —Preston VIC
- Bakery
- Health insurance
- Work from home
7d
Program Change Lead
Workplace Injury Commission —Melbourne City Centre VIC
- $168,537 a year
- Full-time
- Management
- Communication skills
7d
Technical Program Manager, Integrations
Heidi —Melbourne VIC
- Full-time
- Hybrid work
- Bachelor's degree
- EMR systems
- SharePoint
Program Manager
VusionGroup —Melbourne VIC
- Full-time
- PMP
- Communication skills
7d
Vacationer Program | T&T | Finance Transformation and Supply Chain & Network Operations
Deloitte —Melbourne VIC
- Engineering
- Business
- Internship
- Parental leave
Supply Chain Coordinator
IXOM —East Melbourne VIC
- Hybrid work
- Microsoft Excel
- Customer service
- ERP systems
- Employee assistance program
6d
PMO Governance Manager - Capital Projects
Asahi Beverages —Melbourne VIC
- Full-time
Program Manager - Fleet Services
Country Fire Authority —Scoresby VIC
- Full-time
- Hybrid work
- Management
- Leadership
- Communication skills
- Parental leave
23h
Demand Planner
Crocs —Richmond VIC
- Microsoft Excel
- Merchandising
- Bachelor's degree
- Flexible schedule
Customer Service Manager ANZ
AkzoNobel —Melbourne VIC
- Full-time
- Management
- Customer service
- Analysis skills
- Employee assistance program
20h
Program Manager, OTR ACES
Amazon Commercial Services Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Excel
- PMP
- Engineering
Functional Analyst - Supply Chain
Officeworks —Chadstone VIC
- ERP systems
- SQL
- Analysis skills
- Employee assistance program
Leading Teacher - Director of Specialised Programs (ACED and ESP) NEW POSITION
Government schools —Melbourne Northern Suburbs VIC
- Full-time
- Management
- Administrative experience
- Leadership
2d
Senior Program Manager
Anduril Industries —Melbourne VIC
- Full-time
- Engineering
- Bachelor's degree
- Leadership
Quick Apply
Supply Chain Program Manager, Inbound Supply Chain
Amazon Commercial Services Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Excel
- SQL
- Bachelor's degree
1d
Functional Dynamics 365 Supply Chain/FinOps Lead
Deloitte —Melbourne VIC
- Communication skills
- Parental leave
Program Manager, Building Monitor
Department of Transport and Planning —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Data analysis skills
- Research
- Communication skills
10d

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Program Manager, ReLo, L5, Supply Chain AU

Amazon Commercial Services Pty Ltd -
Melbourne VIC

Apply Now

Job Details

Full-time

Qualifications

Microsoft Excel
Logistics
SQL
Bachelor's degree
Forecasting

Full Job Description

DESCRIPTION

Reverse Logistics Program Manager

We are seeking an experienced Reverse Logistics Program Manager to join our Supply Chain team. This role will be responsible for optimizing the end-to-end reverse logistics process, ensuring efficient handling of customer returns, vendor returns, and removal volumes while maintaining operational excellence across our fulfillment network.

Key job responsibilities

Design and implement reverse logistics programs that optimize end-to-end returns processing, including customer returns, vendor returns, and removals, while establishing and monitoring key performance indicators (KPIs) to drive continuous improvement in processing time, costs, and customer experience.

Develop capacity planning models and forecasting tools to predict return volumes, inform labor planning requirements, and maintain optimal backlog levels through proactive demand management and workforce planning strategies.

Partner with Fulfillment Center operations, Returns teams, Stores stakeholders, and Workforce Management to streamline returns intake, processing workflows, and inventory disposition strategies while ensuring adequate staffing levels and storage capacity for unsellable inventory.

Analyze returns data to identify trends, bottlenecks, and root causes, then implement automation, technology solutions, and process improvements that increase processing speed, accuracy, and operational efficiency across the fulfillment network.

Create executive-level reports and dashboards that communicate program performance, forecast accuracy, labor productivity metrics, and cost savings while providing insights and recommendations to leadership on strategic decisions.

A day in the life
As a Program Manager in Reverse Logistics, you will start your day reviewing backlog metrics and labor utilization rates across multiple fulfillment centers. You might spend your morning analyzing return volume trends and adjusting capacity forecasts, then meet with FC operations teams to discuss process improvements for returns intake. In the afternoon, you could be collaborating with Workforce Management to align staffing schedules with forecasted demand, or presenting program performance updates to senior leadership. You will regularly engage with cross-functional partners including Finance, Transportation, and Sustainability teams to optimize disposal programs and reduce costs. Throughout the day, you will balance strategic planning activities with tactical problem-solving, whether that's developing contingency plans for peak periods or implementing new standard operating procedures (SOPs) to improve processing efficiency. This role offers the opportunity to drive meaningful impact on customer experience while contributing to Amazon's sustainability initiatives through efficient inventory disposition strategies.

About the team
The Reverse Logistics team plays a critical role in Amazon's supply chain by ensuring efficient handling of returned products and unsellable inventory. Our team works at the intersection of customer experience, operational efficiency, and sustainability, developing innovative solutions that reduce waste and optimize costs. We collaborate closely with Fulfillment Centers, Returns operations, Stores teams, and various corporate functions to continuously improve our processes. Our culture values data-driven decision making, creative problem solving, and collaborative partnerships. We are committed to building an inclusive environment where diverse perspectives drive innovation and operational excellence. Team members have opportunities to work on high-visibility projects, implement automation solutions, and influence strategic decisions that impact millions of customers and thousands of associates across our fulfillment network.

BASIC QUALIFICATIONS

5+ years of program or project management experience
3+ years of working cross functionally with tech and non-tech teams experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
Bachelor's degree
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

3+ years of driving end to end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience building processes, project management, and schedules

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

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program manager, relo, l5, supply chain au jobs in richmond, vic

Program Manager, ReLo, L5, Supply Chain AU

Supply Chain Supervisor - Accent Group

Manager, Programs and Engagement

Senior Program Manager

Program Change Lead

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Program Manager

Vacationer Program | T&T | Finance Transformation and Supply Chain & Network Operations

Supply Chain Coordinator

PMO Governance Manager - Capital Projects

Program Manager - Fleet Services

Demand Planner

Customer Service Manager ANZ

Program Manager, OTR ACES

Functional Analyst - Supply Chain

Leading Teacher - Director of Specialised Programs (ACED and ESP) NEW POSITION

Senior Program Manager

Supply Chain Program Manager, Inbound Supply Chain

Functional Dynamics 365 Supply Chain/FinOps Lead

Program Manager, Building Monitor

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