In-Demand Room manager Jobs in Queensland

Front Office Receptionist
RIVER PARK CENTRAL QUEST HOTEL UNIT TRUST —Brisbane QLD
- $33.85 - $35.00 an hour
- In-person
Quick Apply
3d
Motel Manager
Shivam JM Pty Ltd —Toowoomba QLD
- $105,000 - $115,000 a year
- Urgently hiring
- Management
- Customer service
- Supervising experience
- Annual leave
Quick Apply
2d
Motel Manager
Best Western Cattle City Motor Inn —Allenstown QLD
- $75,000 - $85,000 a year
- Weekend availability
- Management
- Customer service
- Team management
- Free food
Quick Apply
Group Housekeeping Manager
Moxy Services —Noosa Heads QLD
- $85,000 - $120,000 a year
- Full-time
- Organisational skills
- In-person
- Leadership
- Travel reimbursement
- Profit sharing
Quick Apply
Retail Manager
Zambrero —Cairns QLD
- From $80,000 a year
- Full-time
- Customer service
- In-person
- Restaurant experience
Quick Apply
Assistant Village Manager | QLD | 8:6
Civeo —Queensland
- $110,719 a year
- Full-time
- Hospitality
- Food service experience
- Budgeting
Executive Assistant Manager - Rydges Esplanade Cairns
EVT Group —Cairns QLD
- Full-time
- First Aid Certification
- Budgeting
- Leadership
- Parental leave
Assistant Manager - FAR NORTH QUEENSLAND
ALH Hotels —Mareeba QLD
- $79,500 - $82,500 a year
- Full-time
- Leadership
- Employee assistance program
Quick Apply
Building Manager
Accor Apartments & Realty —Palm Cove QLD
- Full-time
- Hospitality
- Maintenance
- Negotiation
13d
Venue Manager
Commercial Hotel Kingaroy —Kingaroy QLD
- Full-time
- Budgeting
- Leadership
- Communication skills
Lead Housekeeper: Treasure Island Resort
NRMA Parks and Resorts —Biggera Waters QLD
- Full-time
- Organisational skills
- Cleaning
- Communication skills
- Gym membership
- Referral program
Quick Apply
Assistant Village ManagerVillage Manager
Civeo —Dysart QLD
- Full-time
- Hospitality
- Budgeting
- Communication skills
Hotel Manager
Accor Apartments & Realty —Palm Cove QLD
- $100,000 a year
- Full-time
- Hospitality
- Management
- In-person
Duty Manager
Crystalbrook Riley —Cairns QLD
- Weekend availability
- Supervising experience
- Organisational skills
- Leadership
- Parental leave
People & Culture Manager
NOVOTEL —Sunshine Coast QLD
- Full-time
- Hospitality
- Organisational skills
- Communication skills
Quick Apply
Office Manager
Hutchinson Builders —Cairns QLD
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Employee assistance program
2d
Housekeeping Manager
Accor Apartments & Realty —Cannonvale QLD
- Weekend availability
- Hospitality
- Cleaning
- Leadership
Hotel Manager
Crystalbrook Riley —Cairns QLD
- Up to $160,000 a year
- Leadership
- Communication skills
- Hotel experience
- Parental leave
Duty Manager
Salt House —Cairns City QLD
- $80,000 - $100,000 a year
- Weekend availability
- Management
- Customer service
- Team management
Quick Apply
7d
Maintenance Handyperson Airlie Beach | Careers | at Hotel Group
at Hotel Group —Airlie Beach QLD
- Weekend availability
- Maintenance
- Communication skills
- Hotel experience

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room manager jobs near queensland

Front Office Receptionist

RIVER PARK CENTRAL QUEST HOTEL UNIT TRUST
Brisbane QLD

Quick Apply

Job Details

Casual
$33.85 - $35.00 an hour
3 days ago

Full Job Description

1. Front Office Reception services

o Check in guests according to procedures.

o Organise guest departures and process according to procedures.

o Respond to incoming calls in a timely and professional manner.

o Operate the PABX telephone system for internal and external calls.

o Assist guests with luggage in accordance with OH&S policies and procedures.

o Coordinate meeting room facilities and/or conference facilities.

o Maintain the cleanliness and presentation of the reception desk and area to Quest standards.

o Organise displays for promotional purposes as required.

2. Customer service

o Role model excellent customer service at all times and behave in a manner which reflects the Quest Way.

o Welcome and farewell guests personally, including using their name.

o Provide information to guests about facilities in the local area.

o Handle customer complaints or requests in a friendly and timely manner.

3. Promote the business

o Develop a comprehensive knowledge of all aspects of the property, including financial and sales targets, room rates, apartment and property features and Quest services,

o Develop and update knowledge of relevant businesses, attractions, services, facilities and events in the local area.

o Actively promote the property and the Quest Group.

o Provide prospective guests with tours and detailed information on Quest services and facilities as required.

o Develop a sound knowledge of the Quest Group and associated products and services and take every opportunity to promote them.

4. Sell reservations

o Gather information about the client according to sales procedures.

o Match client needs to the product and close the sale.

o Record all enquiries in the Quest Reservation Form and file in the Property Enquiry Follow-Up Folder.

o Conduct guest interaction in accordance with Hot Leads Form and follow up or forward contact details to the properties Business Development Executive.

5. Receive and process reservations

o Receive, record and process accommodation reservations according to the requirements of the RMS system.

o Forward Daily Reservation Activity Report according to the Quest procedure.

o Ensure all reservation details are correct and confirmation of reservation is sent via email, fax or post.

6. Finance

o Accurately update and finalise transactions on guest accounts in accordance with the requirements of the RMS system.

o Balance and reconcile takings at the end of each designated shift in accordance with the Float Balance procedure.

o Process Night Auditing in accordance with Quest Night Audit procedure.

7. Occupational health & safety and security

o Follow all occupational health and safety procedures as outlined in the Franchise Operations Manual and Quest Occupational Health and Safety standards.

o Be alert to and report any suspicious behavior or occurrences to the Franchise Manager.

o Secure property and equipment in accordance with Quest procedures.

o Handle food safely in accordance with the Quest Food Safety policy.

o Maintain high standards of personal presentation and wear the Quest uniform in accordance with the Quest Uniform policy.

8. Other duties

o Undertake other duties within the scope of your skills, competence and training as directed.

Pay: $33.85 – $35.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

room manager jobs in queensland

Front Office Receptionist

Motel Manager

Motel Manager

Group Housekeeping Manager

Retail Manager

Assistant Village Manager | QLD | 8:6

Executive Assistant Manager - Rydges Esplanade Cairns

Assistant Manager - FAR NORTH QUEENSLAND

Building Manager

Venue Manager

Lead Housekeeper: Treasure Island Resort

Assistant Village ManagerVillage Manager

Hotel Manager

Duty Manager

People & Culture Manager

Office Manager

Housekeeping Manager

Hotel Manager

Duty Manager

Maintenance Handyperson Airlie Beach | Careers | at Hotel Group

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