In-Demand Guest service Jobs in Port Stephens Nsw

Guest Service Agent Nelson Bay | Careers | at Hotel Group
at Hotel Group —Port Stephens NSW
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
Guest Service Agent
Oaks Hotels —Salamander Bay NSW
- $27.97 - $41.96 an hour
- Weekend availability
- Resort
- Health insurance
- Employee assistance program
Quick Apply
Guest Experience Officer - One Mile Beach Holidays
Ingenia Communities —One Mile NSW
- Part-time
- Hospitality
- Customer service
- Microsoft Office
- Employee discount
Guest Experience Officer - Middle Rock Holidays
Ingenia Communities —One Mile NSW
- Hospitality
- Customer service
- Microsoft Office
- Employee discount
3d
Housekeeping Supervisor - Nelson Bay
Ozone Hospitality —Nelson Bay NSW
- $27.08 - $32.00 an hour
- Part-time
- Hospitality
- Leadership
- Communication skills
Quick Apply
Housekeeping Attendant - Soldiers Point Holidays
Ingenia Communities —Soldiers Point NSW
- Part-time
- Hospitality
- Cleaning
- Communication skills
- Employee discount
Guest Relations Attendant
Wests Group —Corlette NSW
- Weekend availability
- Hotel experience
- Resort
- Parental leave
- Employee assistance program
4d
Housekeeping Room Attendant/Houseperson - Nelson Bay
Ozone Hospitality —Nelson Bay NSW
- $27.08 - $40.62 an hour
- Part-time
- Hospitality
- Cleaning
Quick Apply
Wests Nelson Bay & The Anchorage Hotel and Spa - EOI
Wests Group —Port Stephens NSW
- Weekend availability
- Bar
- Kitchen experience
- Health insurance
- Parental leave
Cafe Attendant
Wests Group —Nelson Bay NSW
- Part-time
- Customer service
- Parental leave
- Employee assistance program
11d
Sandwich Artist
Subway —Heatherbrae NSW
- Retail sales
Quick Apply
Food & Beverage Attendant
Wests Group —Corlette NSW
- Weekend availability
- Restaurant
- Restaurant experience
- Resort
- Parental leave
- Employee assistance program
13d
Bistro Server
Wests Group —Nelson Bay NSW
- Weekend availability
- Customer service
- Parental leave
- Employee assistance program
Housekeeping Supervisor
Port Stephens Council —Fingal Bay NSW
- $56,338 - $63,943 a year
- Rotating roster
- No degree
- Cleaning
- Parental leave
- Employee assistance program
10d
Food & Beverage Supervisor
Wests Group —Corlette NSW
- Weekend availability
- Leadership
- Restaurant experience
- Resort
- Parental leave
- Employee assistance program
Kitchenhand
Wests Group —Corlette NSW
- Resort
- Parental leave
- Employee assistance program
6d
Cook - The Beach House Restaurant & Bar
Ingenia Communities —One Mile NSW
- Part-time
- Cooking
- Budgeting
- Restaurant
- Employee discount

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Guest Service Agent Nelson Bay | Careers | at Hotel Group
at Hotel Group —Port Stephens NSW
Welcome and check-in/check-out guests in a friendly and professional manner. Assist with administrative tasks such as answering phones, email correspondence,…
Guest Service Agent
Oaks Hotels —Salamander Bay NSW
You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you…
$27.97 - $41.96 an hour
Quick Apply

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guest service jobs near port stephens nsw

Guest Service Agent Nelson Bay | Careers | at Hotel Group

at Hotel Group -
Port Stephens NSW

Apply Now

Job Details

Full-time

Qualifications

Hospitality
Customer service
Organisational skills
Communication skills

Full Job Description

Nelson Bay, Port Stephens, NSW

Full Time | Casual

at Hotel Group is seeking a passionate and dedicated Guest Service Agent to join our team at Mantra Nelson Bay. This is an excellent opportunity for individuals who thrive in a fast-paced environment, love interacting with guests, and are committed to providing an exceptional guest experience. As a Guest Service Agent, you will be the first point of contact for our guests, responsible for delivering outstanding customer service throughout their stay. Only short listed candidates will be contacted, local resident highly regarded.

Duties and responsibilities:

Welcome and check-in/check-out guests in a friendly and professional manner
Answer guest inquiries, provide information about the resort and local area
Handle reservations and assist guests with bookings, upgrades, and special requests
Resolve guest concerns or complaints promptly, ensuring guest satisfaction
Maintain accurate guest records and billing information
Ensure the lobby and front desk areas are clean, organised, and well-stocked
Collaborate with other departments to ensure guest needs are met and exceeded
Assist with administrative tasks such as answering phones, email correspondence, and handling payments
Ensure the resort’s security procedures are followed to ensure guest safety
Support other team members as needed to ensure smooth operations
Ensure a very high level of customer service is constantly maintained
Maintain good communication and work relationships in all hotel areas and with all properties
Processing large volumes of reservations in a timely and professional manner
Timely email management

The successful candidate will have:

Previous experience in a customer service or hospitality role is desirable, but not essential
Excellent communication and interpersonal skills
A positive and proactive attitude with a passion for providing exceptional service
Ability to work independently and as part of a team
Strong attention to detail and organizational skills
Availability to work on a flexible roster, including weekends and public holidays
A professional appearance and a friendly demeanour

Apply Now

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guest service jobs in port stephens nsw

Guest Service Agent Nelson Bay | Careers | at Hotel Group

Guest Service Agent

Guest Experience Officer - One Mile Beach Holidays

Guest Experience Officer - Middle Rock Holidays

Housekeeping Supervisor - Nelson Bay

Housekeeping Attendant - Soldiers Point Holidays

Guest Relations Attendant

Housekeeping Room Attendant/Houseperson - Nelson Bay

Wests Nelson Bay & The Anchorage Hotel and Spa - EOI

Cafe Attendant

Sandwich Artist

Food & Beverage Attendant

Bistro Server

Housekeeping Supervisor

Food & Beverage Supervisor

Kitchenhand

Cook - The Beach House Restaurant & Bar

Discover related jobs

I want to receive the latest job alert for guest service in port stephens nsw

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Nelson Bay, Port Stephens, NSW

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