In-Demand Head of Jobs in Port Of Brisbane Qld

Order Management & Customer Experience Coordinator
Hyne Timber —Port of Brisbane QLD
- Full-time
- CRM software
- Customer service
- ERP systems
- Employee assistance program
Quick Apply
5d
Head of Department - Teaching and Learning - Redcliffe State High School
Queensland Government —Moreton Bay QLD
- Temporary
8d
Talent Acquisition Coordinator
G.James —Eagle Farm QLD
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
Head of Campus (Level 3) - Queensland Pathways State College - Metropolitan North Campuses
Queensland Government —Moreton Bay QLD
- Education
- Teaching
12d
Travel and Accommodation Team Leader
Compass Group Australia —Brisbane Airport QLD
- Weekend availability
- Supervising experience
14d
Site Compliance Manager - Bluey's World Brisbane
Bluey's World —Hamilton QLD
- $1,800 a week
- Full-time
- Management
- In-person
- Leadership
Quick Apply
1h
Senior Manager, Enterprise Performance & Improvement
BDO —Brisbane QLD
- Full-time
- Management
- Analysis skills
- Communication skills
- Health insurance
- On-the-job training
1d
Travel and Accommodation Coordinator
Compass Group Australia —Brisbane Airport QLD
- Weekend availability
- In-person
- Communication skills
HR / Office Coordinator
Universal Store —Eagle Farm QLD
- Full-time
- Microsoft Office
- Front desk
- Communication skills
- Parental leave
- Employee discount
New Role | Head of Recruitment | Work from home - Recruiter
Young Mindz Pty Ltd —Brisbane QLD
- $85,000 - $90,000 a year
- Full-time
- Remote
- Recruiting
- Work from home
- Opportunities for advancement
Quick Apply
HOLIDAY CASUAL TEAM MEMBER - COTTON ON GROUP - QUEENSLAND
Cotton On —Brisbane Airport QLD
- Part-time
Quick Apply
3d
Head of Strategic Procurement
Griffith University —Nathan QLD
- Full-time
- Hybrid work
- University
- Recruiting
- Leadership
- Work from home
- Parental leave
Quick Apply
5d
Business Development Manager (Sales & Marketing)
Guest Services Worldwide Pty —Morningside QLD
- $60,000 - $120,000 a year
- Full-time
- Sales
- English
- Databases
Quick Apply
Head of Operations
Gardenia Early Learning —Brisbane QLD
- Full-time
- Hybrid work
- Leadership
Quick Apply
Head of Safety | Senior Manager
PWC Australia —Brisbane QLD
- Parental leave
Restaurant Manager / Head of Floor
Aspley Family Medical Practice —Kangaroo Point QLD
- $65,000 - $75,000 a year
- Full-time
- Serving
- Hospitality
- Management
Quick Apply
4d
Head of Supply Management & Integration
Enaex —Brisbane QLD
- Full-time
- Analysis skills
- Leadership
- Employee assistance program
Director of PMO, Transformation & Strategic Delivery
Minor Hotels —Brisbane QLD
- Full-time
- Health insurance
- Parental leave
Quick Apply
8d
Head of Marketing - South Bank, QLD
Cruiseabout —South Bank QLD
- Full-time
- CRM software
- Marketing
- Health insurance
- Parental leave
Head of House
Moreton Bay College —Manly West QLD
- Full-time
- Leadership
- Communication skills
- Teaching
Quick Apply
4d

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head of jobs near port of brisbane qld

Order Management & Customer Experience Coordinator

Hyne Timber -
Port of Brisbane QLD

Quick Apply

Job Details

Full-time
5 days ago

Benefits

Employee assistance program

Qualifications

CRM software
Customer service
SAP
Supply chain
ERP systems
Logistics
Microsoft Office
SAP ERP
Communication skills

Full Job Description

Own the customer journey from order to delivery
Work across Sales, Production & Logistics to keep orders moving
Make a real impact in a fast-paced, growing business

Your Next Role

We're looking for a Customer Experience Coordinator to join our team and play a key role in ensuring our customers receive a seamless experience from order through to delivery.

As the central point of coordination between customers and our internal teams, you'll manage the end-to-end order fulfilment process, ensuring orders are accurately processed, planned and delivered safely, accurately and on time.

Working closely with Sales, Production, Warehousing and Freight, you'll balance customer requirements, stock availability and operational priorities to keep orders moving and customers informed.

This is a hands-on, fast-paced role where your ability to communicate, problem solve, prioritise and build strong relationships will make a real difference to our customers and our business.

The role will be based at our Port of Brisbane site until April 2027, before relocating to our new combined office alongside Head Office in Murarrie.

Key Responsibilities

Manage customer orders from receipt and entry through to fulfilment and delivery.
Act as a trusted point of contact for customers and internal teams on all order-related enquiries.
Assess stock availability and coordinate stock allocation to support customer and business requirements.
Work closely with Sales, Production, Warehousing and Freight to prioritise and coordinate orders.
Proactively communicate with customers regarding order status, stock availability, delivery schedules and changes.
Identify and resolve customer and order issues quickly, escalating complex matters when required.
Balance competing customer and operational priorities while maintaining a high level of customer service.
Maintain accurate order and customer information across relevant systems.
Identify opportunities to improve processes and deliver a more efficient customer experience.
Demonstrate a genuine 'be of service' approach in everything you do.
Contribute to a workplace where everyone goes home in the same condition they came to work — safety before production.

About You

You're an organised, customer-focused professional who enjoys coordinating moving parts, solving problems and working with people across a business.

You'll bring:

Experience in customer service, order management, customer operations, logistics or supply chain.
Proven experience managing customer orders from receipt through to delivery.
Strong communication and stakeholder management skills, with the ability to build trusted relationships.
Excellent organisation and attention to detail, with the ability to manage competing priorities.
Strong problem-solving and decision-making skills, particularly when working under pressure.
An understanding of inventory, stock availability and allocation principles
Proficiency with ERP, CRM and Microsoft Office systems.
A genuine commitment to safety, teamwork and delivering an exceptional customer experience.

Desirable Experience

Experience in any of the following will be highly regarded:

Manufacturing, timber, building products or construction materials.
Inventory planning, warehousing or freight coordination.
SAP or similar ERP systems.
Sales order processing or customer account management.

About us

Hyne Group is a collective of industry-leading businesses operating across Australia and New Zealand, with a history spanning over 140 years. From its beginnings as a sawmill on the Mary River, Hyne Group has grown into a pioneer of sustainable timber product manufacturing. The Hyne Group is supported by its partnership with global timber processors, James Jones & Sons, bringing together a combined 320 years of family-owned sawmilling heritage.

The Group, which includes Hyne Timber, XLam, Rocky Point, and Hyne Pallets, serves key sectors such as construction, garden care, horticulture and logistics. Through innovative processes and sustainable practices, the Hyne Group transforms each log into high-quality products that meet the diverse needs of our customers. This holistic approach reflects a dedication to environmental stewardship and industry-leading innovation, ensuring that every centimetre of each log turns into an opportunity for excellence.

Why Hyne Timber?

As a Hyne Timber Team Member you will enjoy benefits such as:

Career Development
Rewarding work
People-focused Leadership
Wellbeing programs - employee assistance program to support you and your immediate family with counselling and support as needed.
Above award wages.
Dollar matching to support your fundraising

Quick Apply

Refine Your Search

head of jobs in port of brisbane qld

Order Management & Customer Experience Coordinator

Head of Department - Teaching and Learning - Redcliffe State High School

Talent Acquisition Coordinator

Head of Campus (Level 3) - Queensland Pathways State College - Metropolitan North Campuses

Travel and Accommodation Team Leader

Site Compliance Manager - Bluey's World Brisbane

Senior Manager, Enterprise Performance & Improvement

Travel and Accommodation Coordinator

HR / Office Coordinator

New Role | Head of Recruitment | Work from home - Recruiter

HOLIDAY CASUAL TEAM MEMBER - COTTON ON GROUP - QUEENSLAND

Head of Strategic Procurement

Business Development Manager (Sales & Marketing)

Head of Operations

Head of Safety | Senior Manager

Restaurant Manager / Head of Floor

Head of Supply Management & Integration

Director of PMO, Transformation & Strategic Delivery

Head of Marketing - South Bank, QLD

Head of House

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