In-Demand Support coordinator ndis Jobs in Port Macquarie, Nsw

Team Leader - NDIS Support Coordination
Just Better Care —Port Macquarie NSW
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee assistance program
Lifestyle Coordinator
The Salvation Army —Port Macquarie NSW
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Parental leave
1d
Catering Assistant - Lake Cathie
Cater Care Australia / Cater Care Services —Lake Cathie NSW
- $27.08 a year
- Part-time
- Hospital experience
- Employee assistance program
Quick Apply
Maintenance Operative (Handyperson)
Community Housing Ltd —Port Macquarie NSW
- Full-time
- Maintenance
- Experience working with children
- Power tools
- Employee assistance program
Quick Apply
6d
Breakfast Chef - Aged Care/Retirement
Cater Care Australia / Cater Care Services —Lake Cathie NSW
- $35 a year
- Part-time
- Cooking
- No degree
- Communication skills
- Employee assistance program
Quick Apply

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Team Leader - NDIS Support Coordination

Just Better Care -
Port Macquarie NSW

Apply Now

Job Details

Full-time

Benefits

Employee assistance program
E-learning courses provided

Qualifications

Management
Customer service
Microsoft Office
Organisational skills
Leadership
Communication skills
Negotiation

Full Job Description

Across Australia Just Better Care provides in-home aged care and disability support services, supporting people to live independently.

Explore the opportunity to develop your career in a growing industry
Join a friendly, professional business that provides you with ongoing training and support
Enjoy the benefits from joining a national network, whilst working locally

Explore the opportunity to develop your career in the growing aged care and disability industry. We are currently looking for a full time Team Leader - NDIS Support Coordination to join our Mid North Coast team.

The role

As a Team Leader in Support Coordination, you play a pivotal role in guiding and strengthening the delivery of high quality NDIS services. You’ll lead and mentor Support Coordinators to ensure participants receive coordinated, effective supports that build capacity and align with their NDIS goals. Your leadership ensures the team maintains exceptional standards of compliance, documentation and practice, while fostering a culture of accountability, collaboration and participant‑centred service.

You’ll oversee complex caseloads, provide guidance on risk management and support staff to navigate barriers impacting plan implementation. Through proactive coaching and operational oversight, you’ll ensure participants can access their plans confidently, make informed decisions, and experience a streamlined, well‑supported NDIS journey.

Key Responsibilities

Lead, mentor and support Support Coordinators in daily practice
Oversee see your own caseload and service delivery timeliness.
Oversee team's caseload, workflow and service delivery timeliness.
Maintain high standards of compliance, documentation and audit readiness.
Provide guidance on complex cases, risks and safeguarding concerns.
Strengthen stakeholder relationships and resolve provider or participant issues.
Monitor KPIs, billable targets and team performance.
Identify training needs and drive continuous improvement initiatives.
Ensure participants receive coordinated, person‑centred, capacity‑building support.
Foster a collaborative, accountable and engaged team culture

What You’ll Bring

Proven ability to lead and inspire a team, fostering collaboration and achieving outstanding results.
A minimum of 3 years’ experience as a Support Coordinator with a registered NDIS provider, showcasing your in-depth knowledge of the NDIS framework.
A genuine interest and demonstrated ability to manage complex cases, employing strong problem-solving and organisational skills.
Passion for delivering exceptional customer service and building trusted relationships with participants, families and service providers.

What you will need

Essential

Knowledge and understanding of the National Disability Insurance Scheme (NDIS) and the disability sector
Demonstrated high level awareness of issues affecting the disability sector and people with disabilities
Experience in providing services to customers including assessment and monitoring processes and other services including mainstream
Experience in (or the willingness to learn) risk assessments within a workplace safety context
Demonstrated experience in working toward targets to meet program outputs and outcomes
Demonstrated high level verbal and written communication skills, including familiarity with and confidence in using, the Microsoft Suite
Demonstrated commitment to working within a strengths based, person-centred framework
Proven leadership skills
Proven relationship management with all internal and external stakeholders, as well as good interpersonal and negotiation skills
Ability to work effectively, efficiently and accurately and prioritise workloads
Demonstrated problem solving skills and the ability to leverage networks
Current and clear NDIS Worker Check
Valid Australian driving licence

Desirable

Relevant tertiary qualification

What we offer:

Training & professional development opportunities (including free access to online learning tools & programs)
Friendly, flexible and supportive work environment
Access to our free Employee Assistance Program
Staff recognition programs

Next steps:

If you would like to join our growing team and become part of our friendly, professional network please Apply today.

Apply Now

Refine Your Search

support coordinator ndis jobs in port macquarie, nsw

Team Leader - NDIS Support Coordination

Lifestyle Coordinator

Catering Assistant - Lake Cathie

Maintenance Operative (Handyperson)

Breakfast Chef - Aged Care/Retirement

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