In-Demand It onsite support specialist Jobs in Point Cook, Vic

IT & Workplace Support Engineers (Multiple Opportunities Available)
The Missing Link —Docklands VIC
- Full-time
- Bar
- Software troubleshooting
- Customer service
Quick Apply
Desktop Support Engineer
BluBiz Solutions —Melbourne VIC
- Full-time
- Management
- Computer Science
- Bachelor's degree
- Paid training
IT Onsite Support Specialist
WSP —Melbourne VIC
- Microsoft Outlook
- SharePoint
- IT
10h
Surveillance Officer | Afternoon Shift
Bureau Veritas —Melbourne VIC
- Full-time
- Laboratory
- Construction experience
- Communication skills
- Employee assistance program
- Employee discount
5d
Onsite Merchant Support Specialist
ShipBob, Inc. —Altona VIC
- Full-time
- Management
- English
- In-person
Quick Apply
3d
Technology Support Specialist - Onsite (Geelong)
Epworth —Richmond VIC
- Full-time
- Management
- Administrative experience
- No degree
- Relocation assistance
Quick Apply
Learning And Development Coordinator
The GEO Group Australia Pty Ltd —Ravenhall VIC
- $118,000 - $121,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- First Aid Certification
- Free parking
- Employee assistance program
3d
Protection Support Specialist
Siemens —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- AI
Department Manager
Bunnings —Hoppers Crossing VIC
- Weekend availability
- Leadership
- Café
- Parental leave
5d
Customer Specialist Support Advisor- Resolutions
Transurban —Melbourne City Centre VIC
- Full-time
- Communication skills
- Parental leave
- Employee assistance program
9d
Terminal Applications Manager
VICTORIA INTERNATIONAL CONTAINER TERMINAL —Melbourne VIC
- $150,000 - $160,000 a year
- Full-time
- Hybrid work
- Management
- Databases
- SQL
- Parental leave
- Employee assistance program
Quick Apply
11d
Member Services Officer
Hostplus —Melbourne VIC
- Full-time
- Customer service
- Administrative experience
- Financial services
- Wellness program
- Parental leave
Data Center Engineering Operation Trainee, Data Center Engineering Operations
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Engineering
- No experience needed
- AWS
Data Center Technician
Microsoft —Melbourne VIC
- Full-time
- Azure
- Microsoft Office
- Senior Secondary Certificate of Education
- On-the-job training
Solution Architect & Technical Lead - Microsoft Dynamics 365
The Royal Australian College of General Practitioners (RACGP) —Melbourne VIC
- $156,415.82 a year
- Full-time
- Hybrid work
- Azure
7d
Systems Integration Team Lead (Sydney/Melbourne)
Steris —Melbourne VIC
- Full-time
- Computer Science
- Bachelor's degree
- EMR systems
Support Analyst
Linfox —Essendon Fields VIC
- Full-time
- ERP systems
- Finance
- Bachelor's degree
Integration Aide
Victorian Government —Melbourne VIC
- Part-time
- Communication skills
11d
Field Service Engineer
Abbott Laboratories —Melbourne VIC
- Full-time
- Software troubleshooting
- Engineering
- Bachelor's degree
9d
Facilities Manager / Maintenance
Victorian Government —Melbourne Western Suburbs VIC
- Part-time
- Management
- Maintenance
- Leadership
12d

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IT & Workplace Support Engineers (Multiple Opportunities Available)

The Missing Link
Docklands VIC

Quick Apply

Job Details

Full-time

Qualifications

ITIL Foundation
ITIL Certification
Software troubleshooting
Customer service
Certificate IV
IT support
Diploma
Communication skills
CompTIA A+
Information Technology

Full Job Description

Sydney | Melbourne | Adelaide

Are you passionate about technology and delivering exceptional customer service? The Missing Link is growing and we are looking for multiple IT & Workplace Support Engineers to join our team to support one of Australia's leading telecommunications organisations.

This is an exciting opportunity to work onsite within a large-scale enterprise environment, providing hands-on support and assist in delivering a seamless technology experience to end users across a range of workplace technologies.

Whether your background is in Tech Bar, Deskside Support, Workplace Technology, End User Computing (EUC), Field Services, or IT Support, we would love to hear from you.

About the Role

As an IT & Workplace Support Engineer, you will be embedded onsite with one of our key telecommunications clients, acting as a trusted technology partner for their workforce. You will provide real-time support, troubleshoot technical issues, deploy devices and equipment, and ensure users can work productively and efficiently.

All roles participate in a fortnightly shift rotation designed to provide service coverage between 7:00am and 7:00pm, Monday to Friday. From time to time, you will be required to participate in an on-call roster outside of standard service hours to support business and client requirements.

We welcome applications from candidates at all stages of their IT journey. Whether you are an experienced IT professional or someone looking to gain their first role in technology, we are interested in individuals who are curious, customer-focused, and eager to develop their technical skills in a supportive team environment.

We have roles available across a range of experience levels:

starting your IT career and looking for an entry-level opportunity to develop your skills in a supportive environment;
have 1-2 years of IT support experience and are ready to take the next step in your career; or
an experienced support professional with a strong background in workplace technology, end-user computing, deskside support, field services, or technical leadership,

About Us

We are The Missing Link, one of Australia’s most awarded IT providers, now backed by global powerhouse Infosys. For over 28 years, we have helped businesses succeed with cutting-edge Cyber Security, IT & Cloud, and Automation solutions. With 200+ team members and a culture built on inclusion, innovation, and impact, we offer a workplace where you’re valued, challenged, and supported to grow.

We are THE MISSING LINK between where you are and where you want to be.

What you will be doing

Provide onsite, deskside and walk-up IT support to end users.
Troubleshoot hardware, software, Microsoft 365 and connectivity issues.
Manage incidents and service requests through to resolution.
Deploy, configure and support desktops, laptops, mobile devices and peripherals.
Support onboarding, office moves, meeting rooms and workplace technologies.
Manage device lifecycle activities including deployments, refreshes and replacements.
Maintain asset records, documentation and knowledge articles.
Work with Service Desk teams, vendors and technical specialists to resolve issues.
Contribute to service improvements, technology rollouts and user adoption initiatives.

Requirements

Essential

Certificate IV, Diploma or Degree in Information Technology, or equivalent practical experience.
Experience in IT Support, Deskside Support, Tech Bar, Service Desk or Workplace Technology support.
Experience supporting Windows devices and Microsoft 365 environments.
Experience troubleshooting end-user hardware, software and mobility issues.
Experience using ITSM tools and working within service levels.
Enterprise, managed services or VIP support experience is advantageous.

Desirable Certifications

ITIL Foundation
Microsoft Fundamentals (MS-900, AZ-900)
Microsoft Endpoint Administrator
Microsoft Modern Desktop Administrator
CompTIA A+

Skills Requirements

Strong troubleshooting and problem-solving abilities.
Excellent communication and customer service skills.
Ability to manage competing priorities and work independently.
Positive attitude, strong attention to detail and willingness to learn.
Strong stakeholder engagement and teamwork skills.

What's in it for you

Work across a broad range of modern workplace technologies.
Build your technical capability with exposure to enterprise environments.
Learn from experienced engineers, consultants and technology specialists.
Participate in technology projects, upgrades and transformation initiatives.
Gain exposure to diverse clients, industries and technology environments.
Access clear career progression opportunities within a growing technology practice.
Be part of a collaborative team focused on delivering exceptional customer experiences.

Benefits

Having a great company culture is very important to The Missing Link. Keeping our team happy is one of our top priorities. Here are some of the best things about working with The Missing Link:

A culture that values learning, development, and career progression.
A respected name backed by a strong track record of success, recognised industry awards, and the global strength of Infosys.
Variety in your day, working directly with users and supporting a diverse range of technologies and business-critical services.
Build valuable experience within an enterprise client environment that can accelerate your career in workplace technology, end-user computing and IT support.

Quick Apply

Refine Your Search

it onsite support specialist jobs in point cook, vic

IT & Workplace Support Engineers (Multiple Opportunities Available)

Desktop Support Engineer

IT Onsite Support Specialist

Surveillance Officer | Afternoon Shift

Onsite Merchant Support Specialist

Technology Support Specialist - Onsite (Geelong)

Learning And Development Coordinator

Protection Support Specialist

Department Manager

Customer Specialist Support Advisor- Resolutions

Terminal Applications Manager

Member Services Officer

Data Center Engineering Operation Trainee, Data Center Engineering Operations

Data Center Technician

Solution Architect & Technical Lead - Microsoft Dynamics 365

Systems Integration Team Lead (Sydney/Melbourne)

Support Analyst

Integration Aide

Field Service Engineer

Facilities Manager / Maintenance

I want to receive the latest job alert for it onsite support specialist in point cook, vic

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