In-Demand Guest experience manager, pre opening luxury hotel Jobs in Perth Wa

Guest Experience Manager, Pre-Opening Luxury Hotel
The EQ Hotel Perth —Perth WA
- $85,000 - $90,000 a year
- Full-time
- Hotel experience
- Office experience
Quick Apply
4d
Hospitality Management Opportunities WA - Duty Managers/Assistant Venue Managers/Venue Managers
Open Door Pub Co. Pty LTD —Perth WA
- $79,000 - $99,000 a year
- Weekend availability
- Hospitality
- Culinary experience
- Leadership
- Employee discount
Quick Apply
10d
Marketing and Communications Manager
The EQ Hotel Perth —Perth WA
- $95,000 - $100,000 a year
- Full-time
- Hospitality
- Management
- Communication skills
Quick Apply
Wedding & Events Executive (Part-Time)
Hilton —Perth WA
- Part-time
- Sales
- Microsoft Office
- Communication skills
- Employee stock purchase plan
- Health insurance
Assistant Venue Manager - Moonlight Cinema Perth
EVT Group —Perth WA
- $1,420 - $1,520 a week
- Full-time
- Customer service
- Microsoft Office
- Leadership
11d
Cafe Manager
Moore and Moore —Fremantle WA
- $70,000 - $79,000 a year
- Weekend availability
- Management
- Customer service
- Team management
- Employee discount
Quick Apply
Food & Beverage Attendant (Conference & Events)
NOVOTEL —Perth WA
- Hospitality
- Food service experience
- Communication skills
Quick Apply
3d
Guest Relations Manager (Full Time)
Hilton —Perth WA
- Weekend availability
- English
- Leadership
- Communication skills
12d
Assistant Restaurant Manager - Leederville
Guzman y Gomez —Perth WA
- Part-time
- Management
- Customer service
- Team management
- Employee assistance program
Quick Apply
Front of House Manager
CedarOak Oyster & Ember Pty Ltd —Perth WA
- From $5,500 a month
- Weekend availability
- Hospitality
- Management
- Team management
- Health insurance
- Dental insurance
Quick Apply
Chief Concierge, Pre-Opening Luxury Hotel
The EQ Hotel Perth —Perth WA
- $80,000 - $85,000 a month
- Weekend availability
- Leadership
- Restaurant experience
- Communication skills
Quick Apply
3d
Guest Service Agent (Casual)
Hilton —Perth WA
- Part-time
- Hospitality
- Communication skills
- Office experience
Duty Manager
TFE HOTELS —Scarborough WA
- From $79,746.55 a year
- Full-time
- First Aid Certification
- In-person
- Parental leave
- Employee discount
Quick Apply
14h
Executive Lounge Attendant (Part Time)
Hilton —Perth WA
- Part-time
- English
- Communication skills
- Hotel experience
Front Office Manager
Accor Apartments & Realty —Perth WA
- Weekend availability
- Hospitality
- Hotel experience
- Time management
Venue & Events Team Lead
Moana Hall —Perth WA
- From $43,000 a year
- Part-time
- In-person
Quick Apply
Bar Staff at Indoor Golf Bar
Elevate Golf Lounge —Leederville WA
- $34.96 - $48.95 an hour
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick Apply
14d
Village Manager
Mineral Resources —Perth WA
- Full-time
- Hospitality
- Leadership
- Communication skills
12d
Assistant Night Manager - Full time (11pm-7am) - Holiday Inn Perth City Centre
Holiday Inn —Perth WA
- $31.30 - $46.95 an hour
- Full-time
- Communication skills
- Time management
- Office experience
- Parental leave
11d
Events Manager - FARRA
AccorHotel —Perth WA
- $80,000 a year
- Weekend availability
- Management
- Leadership
- Restaurant experience
Quick Apply
7d

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guest experience manager, pre opening luxury hotel jobs near perth wa

Guest Experience Manager, Pre-Opening Luxury Hotel

The EQ Hotel Perth
Perth WA

Quick Apply

Job Details

Full-time
$85,000 - $90,000 a year
4 days ago

Qualifications

Hotel experience
Office experience

Full Job Description

Guest Experience Manager, Pre-Opening Luxury Hotel

The EQ Hotel – Perth, WA

The EQ Hotel is seeking an experienced and passionate Guest Experience Manager to join our team ahead of the opening of Perth’s newest luxury hotel.

About the Role

This is a highly visible, guest-facing role that brings together luxury hospitality, personalised service, operations and relationship management.

As one of the key faces of The EQ Hotel, you will welcome guests, VIPs and visitors while overseeing the day-to-day guest experience across the hotel. You will ensure every interaction is warm, seamless and aligned with the hotel’s luxury service standards.

From coordinating VIP arrivals and special guest requests to resolving concerns and working closely with operational teams, you will play an important role in creating memorable stays and building lasting relationships with our guests.

Key Responsibilities

Deliver exceptional and personalised service to all hotel guests, visitors and VIP clients.
Oversee the guest journey from pre-arrival through to departure.
Coordinate VIP arrivals, room allocations, welcome amenities and special guest requests.
Ensure guest preferences, celebrations and important occasions are accurately recorded and actioned.
Act as a key contact for guest feedback, concerns and service recovery.
Work closely with operational departments to ensure a seamless guest experience throughout the hotel.
Monitor online reviews and guest feedback, identifying opportunities to improve service delivery.
Support the development and implementation of guest experience standards and procedures during pre-opening.
Assist with training guest-facing employees in luxury service, communication and personalised hospitality.
Conduct regular inspections of guest areas and hotel touchpoints to ensure presentation standards are maintained.
Build strong relationships with regular guests, corporate clients and local partners.
Support concierge-style requests, including restaurant reservations, local recommendations and guest arrangements.
Prepare regular reports on guest feedback, VIP activity, service recovery and guest experience initiatives.

Why Join The EQ Hotel?

Be part of a luxury hotel pre-opening from day one
Play an important role in launching and establishing a new hotel brand in Perth.
Competitive senior-level remuneration
Long-term career opportunity as the hotel grows

If you are an experienced guest relations, front office or luxury hospitality professional who enjoys working in a hands-on role and creating memorable guest experiences, we would love to hear from you.

Your Role in Our Story

Join our founding team where you can shape exceptional experiences, lead with purpose, contribute to an innovative hospitality concept, and grow your career while making The EQ Hotel and related facilities and services a defining element of Perth's hospitality landscape.

Applicants must have current Australian working rights. Sponsorship is not available for this position.

The EQ Hotel Pty Ltd and associated entities are equal opportunity employers and value diversity and inclusion in the workplace.

Quick Apply

Refine Your Search

guest experience manager, pre opening luxury hotel jobs in perth wa

Guest Experience Manager, Pre-Opening Luxury Hotel

Hospitality Management Opportunities WA - Duty Managers/Assistant Venue Managers/Venue Managers

Marketing and Communications Manager

Wedding & Events Executive (Part-Time)

Assistant Venue Manager - Moonlight Cinema Perth

Cafe Manager

Food & Beverage Attendant (Conference & Events)

Guest Relations Manager (Full Time)

Assistant Restaurant Manager - Leederville

Front of House Manager

Chief Concierge, Pre-Opening Luxury Hotel

Guest Service Agent (Casual)

Duty Manager

Executive Lounge Attendant (Part Time)

Front Office Manager

Venue & Events Team Lead

Bar Staff at Indoor Golf Bar

Village Manager

Assistant Night Manager - Full time (11pm-7am) - Holiday Inn Perth City Centre

Events Manager - FARRA

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