In-Demand Technician level 1 Jobs in Perth, Wa

ICT Customer Support Officer
Groupsupport Pty Ltd —Perth WA
- $75,000 - $95,000 a year
- Full-time
- Azure
- AWS
- Analysis skills
Quick Apply
5d
Entry-Level Engineering Survey Technician
OSE Riggers —Perth WA
- $60,000 - $95,000 a year
- Full-time
- AutoCAD
- Construction experience
Quick Apply
ROPE ACCESS | IRATA LEVEL 1, 2, OR 3 POSITIONS
Itero —Perth WA
- Urgently hiring
Service Desk Technician, Level 2 - Newtrend IT
Lyra Technology Group —Kewdale WA
- Full-time
- Customer service
- SharePoint
Quick Apply
Field Assistant
Aurenne Group Mining —Perth WA
- Urgently hiring
- Communication skills
- Outdoor work
Quick Apply
Level 2 - Service Technician
Epic IT —Perth WA
- Full-time
- Azure
- Computer Science
- Microsoft Office
- Work from home
Quick Apply
Lifting Equipment Inspection and Service Technician
Certex Lifting —Wangara WA
- Overtime
- ERP systems
- First Aid Certification
- Manufacturing
- Free parking
Fitter/Conveyor belt technician
Dynamic Total Services —Perth WA
- $65 - $70 an hour
- Full-time
- In-person
Quick Apply
Process Technician Level 1
Regis Resources —Perth WA
- Full-time
- First Aid Certification
- Leadership
- Employee assistance program
- Referral program
Quick Apply
15h
Rope Access Technician - Boilermaker/ Welder
EIRE TOTAL ACCESS —Perth WA
- $63,358.30 - $120,000.00 a year
- Full-time
- Engineering
- Maintenance
- First Aid Certification
- Opportunities for advancement
Quick Apply
E&I Technician
Monadelphous —Perth WA
- Electrical experience
- First Aid Certification
7d
Senior Test Technician
Atwell, LLC —Atwell WA
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Tuition reimbursement
- Annual leave
Pharmacist
SuperChem Raine Square Pharmacy —Perth WA
- From $80,000 a year
- Full-time
- Management
- Patient monitoring
- Customer service
- Employee discount
- Professional development assistance
Quick Apply
12d
NETA Field Service Technician
Atwell, LLC —Atwell WA
- $40 - $85 an hour
- Weekend availability
- Schematics
- Microsoft Office
- Supervising experience
- Tuition reimbursement
- Annual leave
NETA Field Technician
Atwell, LLC —Atwell WA
- $45 - $80 an hour
- Weekend availability
- Schematics
- Microsoft Office
- Supervising experience
- Tuition reimbursement
- Annual leave
Pharmacist
SuperChem Highgate Pharmacy —Highgate WA
- From $80,000 a year
- Full-time
- Management
- Patient monitoring
- Customer service
- Employee discount
- Professional development assistance
Quick Apply
12d
Pharmacist
SuperChem Ballajura Pharmacy —Ballajura WA
- From $80,000 a year
- Full-time
- Management
- Patient monitoring
- Customer service
- Employee discount
- Professional development assistance
Quick Apply
12d
Service Locator – Entry Level – Trainee
Abaxa —South Perth WA
- Construction site
- Construction experience
- Hand tools
Pharmacist
SuperChem Kinross Pharmacy —Kinross WA
- From $80,000 a year
- Full-time
- Management
- Patient monitoring
- Customer service
- Employee discount
- Professional development assistance
Quick Apply
12d
Director of Operations
Atwell, LLC —Atwell WA
- Bachelor's degree
- AI
- Tuition reimbursement
- Annual leave

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ICT Customer Support Officer

Groupsupport Pty Ltd
Perth WA

Quick Apply

Job Details

Permanent | Graduate | Full-time
$75,000 - $95,000 a year
5 days ago

Qualifications

Azure
CCNP
CCNA
LAN
AWS
Analysis skills
Bachelor's degree
Systems engineering
WAN
VMWare
Diploma
Network engineering
AI
Communication skills
Time management
Help desk
Information Technology
VPN

Full Job Description

GroupSupport are a well established General IT and Managed Service Provider delivering a broad range of services to a diverse portfolio of clients. Offerings include enterprise grade ICT infrastructure, advanced network design and engineering, cybersecurity solutions, automation & AI integrations and systems management.

With several new opportunities and an ever-expanding client base, we seek the services of at least 1 experienced technician to complement its existing customer facing team.

What we’re offering

- Always interesting work across a broad range of customers

- An opportunity to expand on your skill sets and help others achieve the same

- Stable and permanent employment within a close knit team environment

- Leadership development is also available to the suitable candidate.

This role will suit an experienced ICT professional with solid communication and technical skills, who is ready to broaden and mature their abilities and skills.

Position Overview

This is primarily an engineering role involving design, deployment, optimisation and maintenance of complex network and systems infrastructure across multiple clients within a close-knit highly functional team environment.

The position requires advanced technical expertise, professional judgement, experience and responsibility for end-to-end infrastructure solutions; including troubleshooting of complex and non-routine issues.

The role also involves supporting and mentoring support and helpdesk technicians, assisting with project management, documentation and communication: working with the sales and administration teams to cost solutions.

Being part of the customer facing team, the role will include some involvement in routine tasks, end-user support, helpdesk services and administration.

Key Duties and Responsibilities
The successful applicant will be responsible for, but not limited to:

- Stable and permanent employment within a close knit team environment

- Designing, implementing, and maintaining enterprise-level network infrastructure, including LAN, WAN, VPN, SDWAN and secure remote access solutions

- Collaborating, communicating and assisting with internal team members and external parties as required.

- Configuring, managing, and optimising network and security devices such as routers, switches, firewalls, and intrusion prevention systems (both software and hardware)

- Analysing network and systems performance, implementing improvements to ensure availability, scalability, and security while maintaining uptime for client systems.

- Diagnosing and resolving complex network and systems faults across complex, multi-site, hybrid, and cloud-based environments as needed

- Designing, deploying, and supporting cloud infrastructure solutions, including Amazon Web Services (AWS), Microsoft Azure

- Implementing and maintaining cybersecurity controls in accordance with recognised industry frameworks and best practices

- Producing and maintaining detailed technical documentation, system architecture designs, and network diagrams

- Liaising with clients, vendors, and internal stakeholders regarding infrastructure projects, upgrades, and technical solutions

- Contributing to infrastructure standards, technical processes, mentoring of peers and continuous improvement initiatives

Selection Criteria – Minimum Requirements

Applicants must meet the following criteria:

- A Diploma, Batchelor’s Degree or higher qualification in a relevant course such as Information Technology, Computer Science, or overseas' equivalent.

- A minimum of one (1) years' relevant post-qualification experience performing network and systems engineering duties at a professional level

- Competent English (IELTS 6.0 and above, or equivalent)

- Demonstrated professional experience in:

o Enterprise networking, including routing, switching, and firewall technologies

o Multi-site and/or client-facing infrastructure environments

o Cloud platforms, specifically AWS and/or Microsoft Azure

o Virtualisation technologies, such as VMware, Hyper-V, or equivalent

- Strong analytical, troubleshooting, and problem-solving skills applied to complex, non-routine technical issues

- Proven ability to work independently and exercise technical judgment with minimal supervision

- Well-developed written and verbal communication skills, including the ability to produce technical documentation

- Good Time management and effective organisation skills

Desirable Experience and Qualifications

- Industry-recognised certifications (e.g. CCNA, CCNP, AWS, Microsoft Azure)

- Prior experience working within a Managed Services Provider (MSP) environment

- Experience with other platforms and languages (eg: Linux, Mac, Python, Java)

- Knowledge of troubleshooting strategies and preventative maintenance work practices

- Experience with major vendor offerings for firewall, backup, cloud and security management equipment

Employment Conditions

- Permanent, full-time position based in Perth, Western Australia

- Salary range reflects current market rates commensurate with skills and experience

- Standard business hours, with reasonable additional hours as required to meet project and operational needs

Application Process
All applications will be assessed strictly against the stated selection criteria.
Only applicants who meet the minimum requirements will be considered for the role.

When applying be sure to include a covering letter that includes an indication of your preferred future direction in the industry.

Additional Information
This position - ICT Customer Support Officer ANZSCO 313112 - has been advertised in accordance with Australian Labour Market Testing (LMT) requirements.
The employer is committed to fair, transparent, and merit-based recruitment practices.
The employer follows Australian National Employment Standards, established under the Fair Work Act 2009

The company reserves the right to appoint a candidate during the advertising period and will contact referees prior to any job offer.

Pay: $75,000.00 – $95,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

technician level 1 jobs in perth, wa

ICT Customer Support Officer

Entry-Level Engineering Survey Technician

ROPE ACCESS | IRATA LEVEL 1, 2, OR 3 POSITIONS

Service Desk Technician, Level 2 - Newtrend IT

Field Assistant

Level 2 - Service Technician

Lifting Equipment Inspection and Service Technician

Fitter/Conveyor belt technician

Process Technician Level 1

Rope Access Technician - Boilermaker/ Welder

E&I Technician

Senior Test Technician

Pharmacist

NETA Field Service Technician

NETA Field Technician

Pharmacist

Pharmacist

Service Locator – Entry Level – Trainee

Pharmacist

Director of Operations

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