In-Demand Customer service agent Jobs in Perth, Wa

Customer Service Specialist
MyIntegra —Cloverdale WA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
Guest Service Agent - Mercure Perth on Hay
MERCURE —Perth WA
- Part-time
- Hospitality
- Customer service
- Microsoft Office
Quick Apply
Night Guest Service Agent
Oaks Hotels —Perth WA
- $34.96 - $48.95 an hour
- Weekend availability
- Health insurance
- Employee assistance program
Quick Apply
5d
Ramp Agent
Swissport International AG —Perth WA
- Part-time
- Computer skills
- Communication skills
- Paid training
- Opportunities for advancement
Ramp and Baggage Agent
dnata —Perth Airport WA
- Part-time
- Annual leave
- On-the-job training
L1 Network and Desktop Support
MNL Technologies —Perth WA
- Part-time
- Azure
- Microsoft Outlook
- Customer service
Quick Apply
9d
Education Agent
Get Your Visa —Scarborough WA
- Customer service
- Communication skills
Education Counsellor / Marketing officer
KTM Consulting Group Perth —Perth WA
- From $27 an hour
- Contract
- CRM software
- University
- Recruiting
- Professional development assistance
Quick Apply
Office Manager
CI Perth —Perth Eastern Suburbs WA
- $79,423 a year
- Full-time
- Administrative experience
- In-person
- Business
Quick Apply
1d
Travel Agent
LHR —Perth WA
- $30 - $40 an hour
- Full-time
- English
- Computer skills
- Communication skills
Quick Apply
Lvl 1 Helpdesk Engineer
Troppus IT & Management —Kewdale WA
- Urgently hiring
- Management
- Organisational skills
- Communication skills
Rental Sales Agent
SIXT Australia —Perth Airport WA
- From $31.11 an hour
- Weekend availability
- Sales
- Gym membership
- Fuel discount
Quick Apply
Guest Service Agent
Accor Apartments & Realty —Crawley WA
- Part-time
- Hospitality
- Front desk
- Communication skills
Customer Service Agent
Heidelberg Materials —Perth WA
- Full-time
- Construction experience
- Annual leave
- Parental leave
Commercial Supply Chain Specialist
Alcoa Corporation —Perth WA
- Full-time
- Human resources
- Organisational skills
- Leadership
- Parental leave
Car Rental Agent - Perth
Indie Campers —Perth WA
- Weekend availability
- CRM software
- Hospitality
- Sales
Quick Apply
2d
Fremantle Operations Manager
Qube —North Fremantle WA
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- On-the-job training
- Parental leave
Rental Fleet Agent - Perth
Indie Campers —Perth WA
- Weekend availability
- Senior Secondary Certificate of Education
- Electrical experience
- Communication skills
Quick Apply
Education Counselor- Migration Assistant
Red Earth Migration —Perth WA
- $60,000 - $70,000 a year
- Full-time
- In-person
- Communication skills
Quick Apply
Logistics Coordinator | O'Connor WA
CEVALogistics —Perth WA
- Full-time
- Organisational skills
- Communication skills
5d

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customer service agent jobs near perth, wa

Customer Service Specialist

MyIntegra -
Cloverdale WA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

CRM software
Customer service
Salesforce
Communication skills
Time management

Full Job Description

Job Description

At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.

Key Responsibilities

Handle inbound and outbound enquiries across multiple channels with empathy and professionalism.
Clearly communicate NDIS requirements and the benefits of Plan Management in a clear and supportive manner.
Build trust and rapport with customers through open, compassionate communication.
Investigate and resolve customer issues by identifying the root causes, offering effective solutions, and following up to ensure satisfaction.
Maintain accurate and detailed records of all customer interactions for audit and compliance purposes.
Learn and apply NDIS Program Rules and internal procedures to deliver informed and effective support.
Use MyIntegra’s systems and platforms (e.g., Salesforce/CRM) to manage enquiries and complete administrative tasks.

About You

To thrive in this role, you’ll bring:

Experience as a customer service agent in a call centre, with active listening and call flow control.
Strong problem-solving skills and ability to build empathy and rapport.
Excellent verbal and written communication skills.
High attention to detail and focus on quality in documentation and interactions.
Time management skills in a fast-paced environment.
Ability to work independently and collaboratively.
Adaptability to change and willingness to take initiative and ask for guidance.
Familiarity with CRM systems like Salesforce and templated/scripted communications.
Understanding of NDIS and Code of Conduct requirements (Desirable)

About Us

MyIntegra is a registered NDIS provider offering Plan Management and Support Coordination across Australia. We empower people with disability to manage their plans confidently using secure tools and expert support. We are ISO 9001:2015 certified and proud members of Disability Intermediaries Australia (DIA).

What We Offer

Flexible hybrid work model (split between home and office).
Supportive, inclusive, and friendly team culture.
Opportunity to make a meaningful impact in the lives of people with disability.
Ongoing training, career development, and progression opportunities.
Access to a comprehensive Employee Assistance Program.
Discounts with major retailers and corporate health insurance rates.

Application Process

Apply with your résumé and cover letter. Successful applicants will undergo a NDIS Worker Screening Check and employment reference check. Costs for the NDIS screening will be reimbursed on your employment start date.

MyIntegra embraces diversity and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Quick Apply

Refine Your Search

customer service agent jobs in perth, wa

Customer Service Specialist

Guest Service Agent - Mercure Perth on Hay

Night Guest Service Agent

Ramp Agent

Ramp and Baggage Agent

L1 Network and Desktop Support

Education Agent

Education Counsellor / Marketing officer

Office Manager

Travel Agent

Lvl 1 Helpdesk Engineer

Rental Sales Agent

Guest Service Agent

Customer Service Agent

Commercial Supply Chain Specialist

Car Rental Agent - Perth

Fremantle Operations Manager

Rental Fleet Agent - Perth

Education Counselor- Migration Assistant

Logistics Coordinator | O'Connor WA

I want to receive the latest job alert for customer service agent in perth, wa

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