In-Demand Collections officer Jobs in Penrith, Nsw

Collections Officer
CNH Industrial —St Marys NSW
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Health insurance
- Parental leave
5d
Project Officer - Data & Quality
Ngroo Education Aboriginal Corporation —Mount Druitt NSW
- $60,000 - $80,000 a year
- Part-time
- Data analysis skills
- Microsoft Office
- No degree
Quick Apply
11d
Research Officer- Karitane
Karitane —Sydney Western Suburbs NSW
- Up to $16,050 a month
- Part-time
- Nursing
- Medicine
- Microsoft Excel
- Employee assistance program
- Gym membership
2d
Community Development Officer - Multicultural
Blacktown City Council —Blacktown NSW
- From $1,940.24 a week
- Full-time
11d
Sustainability Education Officer
Category5 —Eastern Creek NSW
- Contract
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Credit Officer
Crown Equipment —Smithfield NSW
- $65,000 - $70,000 a year
- Contract
- Microsoft Office
- Communication skills
- Health insurance
- Employee assistance program
Quick Apply
Vehicle Logistics Officer
Veolia Environmental Services —Arndell Park NSW
- Full-time
- Google Suite
- Microsoft Excel
- Salesforce
- Opportunities for advancement
13d
Curator
Blacktown City Council —Blacktown NSW
- From $1,940.24 a week
- Full-time
3d
Junior Accounts Receivable Support Officer
Jaybro Group —Arndell Park NSW
- Full-time
- Hybrid work
- ERP systems
- Microsoft Office
- Administrative experience
- Profit sharing
- Employee assistance program
Property Manager
Ray White United Group —St Clair NSW
- Full-time
- Organisational skills
- Communication skills
- Time management
Quick Apply

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Project Officer - Data & Quality
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collections officer jobs near penrith, nsw

Collections Officer

CNH Industrial -
St Marys NSW

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Job Details

Full-time
5 days ago

Benefits

Health insurance
Parental leave
Insurance services

Qualifications

Customer service
Microsoft Office
Organisational skills
Communication skills
Negotiation

Full Job Description

Job Description
Collections Officer
Requisition ID: 5491
Job Location: St Marys - Australia
Category: Financial Services
Job Type: Full Time
Working Mode: Fully On-Site

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About Us

Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world.

From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place.

Grow a Career. Build a Future!

Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers.

Job Purpose

Are you confident having difficult conversations, negotiating positive outcomes, and taking ownership of a portfolio from start to finish?

We're looking for a proactive and customer-focused Collections Officer to join our team based in St Marys, NSW. This is a diverse role where you'll manage a portfolio of commercial retail loan accounts, working directly with customers to resolve overdue balances while balancing commercial outcomes with a professional and empathetic approach.

You'll play an important role in protecting our portfolio, supporting customers through challenging situations, and collaborating with a wide range of internal and external stakeholders to achieve the best possible outcomes.

Key Responsibilities

As a Collections Officer, you'll take end-to-end responsibility for your assigned portfolio and work proactively to manage accounts in arrears.

Key responsibilities include:
Contacting customers via phone, email, and written correspondence regarding overdue loan accounts
Managing and monitoring a portfolio of retail finance customers in line with portfolio guidelines
Negotiating payment arrangements and helping customers find suitable solutions
Having challenging conversations while maintaining a professional, empathetic, and customer-focused approach
Maintaining accurate customer records and documentation within internal systems
Taking ownership of collection activities from initial contact through to resolution
Assisting with the management and disposal of repossessed assets, including obtaining valuations and supporting sale processes
Liaising with dealers, legal representatives, insolvency practitioners, auction houses, and other external stakeholders as required
Initiating legal action where necessary and supporting recovery processes
Identifying opportunities to improve processes and drive operational efficiencies
Working towards individual and team performance targets and KPIs
Experience Required

We're looking for someone who is resilient, commercially minded, and enjoys problem-solving while building positive relationships with customers and stakeholders.

To be successful in this role, you'll have:
At least 2 years' experience in commercial collections, credit, finance, banking, customer service, or a related field
Strong customer service, negotiation, and communication skills
Confidence handling challenging customer conversations and resolving complex situations
Excellent written and verbal communication skills
Strong organisational skills with the ability to manage competing priorities
Strong attention to detail and accuracy
A proactive approach with a focus on continuous improvement
The ability to work independently while collaborating effectively with a wider team
Sound judgment and decision-making skills
Experience working with finance systems and Microsoft Office applications
What We Offer

We are proud to be a certified Great Place to Work, showcasing our commitment to fostering a positive and inclusive workplace culture.

We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect.

At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including:

Work with a collaborative team and gain exposure to various functions beyond collections, including settlements, sales support, and asset remarketing
Use of in-house systems with full training provided
Opportunity to develop your skills in a dynamic environment
Competitive base salary and performance incentives
Retail & health insurance discounts
Paid parental leave
Novated leasing

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Refine Your Search

collections officer jobs in penrith, nsw

Collections Officer

Project Officer - Data & Quality

Research Officer- Karitane

Community Development Officer - Multicultural

Sustainability Education Officer

Credit Officer

Vehicle Logistics Officer

Curator

Junior Accounts Receivable Support Officer

Property Manager

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I want to receive the latest job alert for collections officer in penrith, nsw

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