In-Demand Staff engineering project Jobs in Parramatta, Nsw

Warranty & After-Sales Support
B2BPOWEMACH —Smithfield NSW
- From $65,000 a year
- Full-time
- Customer service
- English
- Electrical experience
Quick Apply
Full Time Structural Engineer (Temporary Works)
O'Hearn Consulting Pty Ltd —Parramatta NSW
- $85,000 - $90,000 a year
- Full-time
- Construction site
- Master's degree
- Analysis skills
Quick Apply
7d
Field Technician
Levant —Guildford NSW
- $80,000 - $90,000 a year
- Overtime
- CPR Certification
- English
- First Aid Certification
Quick Apply
12d
Engineering Electro Mechanical Laboratory Assistant
Zip Water —Condell Park NSW
- Full-time
- Laboratory experience
- Senior Secondary Certificate of Education
- No degree
- Employee assistance program
- Employee discount
Construction Manager
Building Partners —Paddington NSW
- $80,000 - $90,000 a year
- Full-time
- English
- Education
- Bachelor's degree
Quick Apply
Assistant Project Manager
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Microsoft Office
- SharePoint
- AI
- Health insurance
- Parental leave
Quick Apply
Project Coordinator
ADCO Constructions —Sydney NSW
- Contract
- Bachelor's degree
- Construction experience
- Leadership
- Employee assistance program
Staff Front-End Engineer - Design Systems
Canva —Sydney NSW
- Full-time
- Hybrid work
- APIs
- AI
- Leadership
- Parental leave
Quick Apply
DevOps Engineer
irwinSolutions Pty Ltd —Sydney NSW
- $120,000 - $130,000 a year
- Full-time
- Azure
- Management
- Computer Science
Quick Apply
Early-Career Geotechnical Engineer/Engineering Geologist - Sydney
Tetra Tech —Sydney NSW
- Management
- Engineering
- Business development
- Employee stock purchase plan
- Annual leave
Assistant Project Manager - copy - copy - copy
Tetra tech Ltd. —Sydney NSW
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
- Employee assistance program
Quick Apply
5d
Design Engineer
Ocean Protect —Condell Park NSW
- Full-time
- AutoCAD
- Civil engineering
- Writing skills
- Work from home
Design Engineer
Howden Australia Pty Limited —Baulkham Hills NSW
- AutoCAD
- Microsoft Excel
- CAD
Quick Apply
7d
Scylla Project Support Officer
Thales —Rydalmere NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
Project Engineer
Ferrycarrig —Sydney NSW
- Full-time
- Construction experience
- Civil Engineering
- Leadership
Quick Apply
10d
Software Engineer
LEAP Legal Software —Sydney NSW
- Full-time
- Hybrid work
- SQL
- Software development
- APIs
- Gym membership
- Free food
Quick Apply
Project Manager (Buildings)
Stantec —St Leonards NSW
- Part-time
- PMP
- Engineering
- Bachelor's degree
- Work from home
- Employee assistance program
Project Coordinator - Fabrication / Boilermaking
Griffin Marine Services —Sydney NSW
- Full-time
- Engineering
- Microsoft Office
- Welding
- Fuel card
- On-the-job training
Quick Apply
Project Engineer
TOBCO —Lane Cove West NSW
- Engineering
- Bachelor's degree
- Organisational skills
Estimator/Project Coordinator
JFK Automation —Sydney NSW
- Management
- Sales
- Organisational skills

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Warranty & After-Sales Support

B2BPOWEMACH
Smithfield NSW

Quick Apply

Job Details

Full-time
From $65,000 a year

Qualifications

Mandarin
Multilingual
Customer service
English
Electrical experience
Data entry
Communication skills

Full Job Description

Powerlink Energy Australia is a leading name in global energy production, and we pride ourselves on producing quality energy equipment to a wide range of industries. As a manufacturer, we design, produce and distribute renewable energy products, diesel and gas generators, air compressors, lighting towers, as well as providing sales, after-sales and warranty support.

The Role

An opportunity has come up for an enthusiastic and customer-focused individual to join our service team. Fluency in both Mandarin and English is essential, as this role requires regular communication with our customers, suppliers and Head Office in Shanghai. The successful candidate will have strong emotional intelligence and enjoys biding positive relationships with customers. An engineering background is preferred, as the role involves supporting technical service inquiries, coordinating repairs and maintenance, and working closely with customers, suppliers and internal departments to deliver exceptional service. The ability to de-escalate customer concerns and work closely with clients to achieve timely and effective resolutions to service claims and technical issues is essential.

The ideal candidate must have excellent communication and interpersonal skills, with the ability to trust and maintain strong relationships with clients. Emotional intelligence is essential, including the ability to remain calm under pressure, handle situations professionally, and adapt communication styles to suit different clients. The ideal candidate must liaise with both internal and external service providers (such as sub-contractors) to assist in the handling and processing of client queries, obtain quotes regarding after sales support and service requests.

A working knowledge of Mandarin is compulsory for this role

Duties & Responsibilities

The ideal candidate should be able to:

1. Conduct multiple tasks with varying deadlines with a minimum amount of supervision

2. Communicate effectively with Mandarin speaking customers, suppliers and stakeholders

3. Build and maintain strong customer relationships by demonstrating professionalism, and a customer-focused approach when managing enquiries and resolving issues

4. Oversee ongoing service projects, action standard operational procedures

5. Ensure communication with our clients is maintained and actioned in a timely manner in fulfillment of KPI’s

6. Liaise with our Head Office in Shanghai to coordinate technical information, service updates and customer requirements

7. Assist in the resolution of complex warranty issues by implementing guidelines from start to finish, provide regular reports to Directors and other team members

8. Engage with clients making warranty claims and triage problems until service/spare parts become available, ensuring client satisfaction is maintained

9. Engage with external sub-contractors to carry out on-site maintenance/repairs, including issuing purchase orders and reviewing costs

10. Have proven experience in client relationship management

11. Be required to travel offsite for service jobs

12. Other duties assigned by managers from time to time

Key Competencies

The following competencies will be highly regarded:

1. Fluent in both English and Mandarin

2. High level of emotional intelligence with the ability to build rapport, resolve conflict and provide exceptional customer service

3. The ability to analyse and plan to account for any changes in stock ahead of time and be able to convey same to other Departments

4. A keen attention to detail to be able to action changes as and when they occur

5. The ability to liaise with multiple departments

At Powerlink Energy, we value our people and believe in creating a positive workplace culture. We provide company lunches every Tuesday, casual Fridays and regular staff events throughout the year, including birthday celebrations and monthly team events.

Job Type: Full-time

Ability to commute/relocate:

Smithfield NSW: Reliably commute or planning to relocate before starting work (Required)

Experience:

Engineering, Mechanical or Electrical industry experience 1+ year (preferred)

Work Authorisation:

Australia (Preferred)

Pay: From $65,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

staff engineering project jobs in parramatta, nsw

Warranty & After-Sales Support

Full Time Structural Engineer (Temporary Works)

Field Technician

Engineering Electro Mechanical Laboratory Assistant

Construction Manager

Assistant Project Manager

Project Coordinator

Staff Front-End Engineer - Design Systems

DevOps Engineer

Early-Career Geotechnical Engineer/Engineering Geologist - Sydney

Assistant Project Manager - copy - copy - copy

Design Engineer

Design Engineer

Scylla Project Support Officer

Project Engineer

Software Engineer

Project Manager (Buildings)

Project Coordinator - Fabrication / Boilermaking

Project Engineer

Estimator/Project Coordinator

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