VENUE MANAGER
We’re looking for an experienced venue manager with specialty coffee experience, leadership skills and excellent communication to manage our OG specialty coffee venue in Ballina.
Our Ballina location is where Old Quarter began and is just around the corner from our green bean warehouse and roastery.
This is a unique opportunity for a skilled coffee professional to join our rapidly growing organisation, step into a management position and utilise their extensive coffee knowledge to help us cement our brand as the authority on Southeast Asian specialty coffee.
The financial health of the business and product we serve is the Venue Manager’s focus, but how the guest feels as they receive the product is just as important. We strive for the perfect extraction with a side of genuine connection.
As a Venue Manager you become a brand ambassador for Old Quarter, but more importantly, for the Southeast Asian growing regions we represent. Our venues showcase our coffees and our brand to future wholesale and online customers as well as a provide Daily Happy for our community...every day!
The right person will be inspired by our values and mission to change lives through coffee, have a demonstrated passion for coffee, and a growth mindset.
Ultimately, the Venue Manager will:
- Manage costs and financials
- Confidently communicate and showcase our unique coffee offering
- Maintain standards for coffee, customer experience and presentation
- Support a small team to thrive
- Hire, train and onboard staff
- Maintain systems and procedures
WHO WE ARE
Old Quarter is proudly Australia’s only specialty coffee company sourcing, roasting and serving 100% Southeast Asian green beans direct from smallholder farmers.
Our mission is to change lives through coffee and to pioneer Southeast Asian specialty coffee in the Australian coffee industry. We showcase exceptional and rare coffees from emerging growing regions for everyone to enjoy.
OUR VENUES
We don't see our venues as cafes; our venues are specialty coffee destination that are committed to quality. We focus on connecting with our customers through coffee and we invest in their experience.
THE ROLE & BENEFITS
This is the perfect opportunity for someone who wants to build a long-term career in specialty coffee while putting their leadership skills to great use. You'll be joining an established, passionate and supportive team, working closely with our incredible Head Barista, who lives and breathes coffee and is dedicated to making sure every single brew tastes its absolute best. From dial-ins and recipe development to refining technique and chasing that perfect extraction, you'll be surrounded by people who genuinely love what they do. If you get excited about great coffee, leading a team, and constantly learning, this is your chance to do what you love in a coffee-first environment where quality is everything.
- Join a rapidly growing organisation with real career progression opportunities
- Daytime hours
- A permanent position that can be tailored to the right person
- Education, training and upskilling available from our passionate team based in Ballina
- Have the opportunity to work closely with the roasting and production team on recipe development, blends and roast profiles for multiple coffees from different origins
IDEAL CANDIDATE
If you are passionate about what you do, and excited to learn we are more than willing to provide training and coaching for the right person.
- Ambitious, enthusiastic about achieving financial goals
- Dedicated coffee professional or a foodie with a passion to learn
- An understanding of concepts relating to specialty coffee brewing and service, processing, varieties, and growing regions
- Able to confidently create and follow specialty coffee recipes and understand all variables affecting extraction for multiple brew methods including pour-over, batch brew, cold brew and espresso
- Ability and desire to self-educate
- High presentation standards
- Problem solver
- Excellent communication skills
- Run a tight ship with presentation and processes at the forefront.
- Ability to build genuine connections
- High personal value for ethics and impact
HOW TO APPLY
Please include a brief cover letter and references with your resume. Suitable applicants will be contacted and taken through a formal interview process.
Familiarise yourself with our company website, particularly About Us, How We Source Coffee and Our Impact.
We look forward to hearing from you!
Job Types: Full-time, Permanent
Pay: $75,000.00 – $80,000.00 per year
Benefits:
- Employee discount
- Free drinks
Application Question(s):
- Please share details of your coffee experience? Include if you have experience with other specialty coffee brands, manual brew methods, your understanding of processing and it's impact on flavour and any other relevant information.
- What is your most memorable coffee or dining experience and what made it so special?
- Why are you interested in working at Old Quarter? What attracted you to apply?
- Can you dial in to taste across various brew methods? Please share details of your experience
- Please share the details of your management experience.
Work Location: In person
