In-Demand Cloud engineer Jobs in Newport, Vic

Service Desk Analyst - Level 2
Wallbridge Gilbert Aztec —Melbourne VIC
- Full-time
- Remote
- Azure
- Management
- Customer service
- Work from home
- Parental leave
Computer Network and Systems Engineer
Impulse Retailing Pty Ltd —Port Melbourne VIC
- $75,000 - $85,000 a year
- Full-time
- Management
- Customer service
- Engineering
Quick Apply
Junior/Mid-Level Cloud Production Engineer
Motorola Solutions —Melbourne VIC
- Full-time
- Azure
- AWS
- SDLC
DevOps Engineer
APM Group —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- DevOps
- Communication skills
Quick Apply
Level 1 Windows Network Support
Medical iT —Melbourne VIC
- Microsoft Outlook
- Customer service
- Writing skills
Systems Engineer
NCS Australia —Preston VIC
- Contract
- Hybrid work
- Azure
- Parental leave
Quick Apply
Level 2 Service Desk Engineer
EFEX —South Melbourne VIC
- $80,000 - $100,000 a year
- Full-time
- Azure
- Communication skills
Quick Apply
Senior Security Operations Engineer
RedBear IT Pty Ltd —Docklands VIC
- From $100,000 a year
- Weekend availability
- Hybrid work
- Azure
- Writing skills
- SQL
Quick Apply
14d
Frontend Developer with React and Node.js
iGreenData —Melbourne VIC
- Full-time
- AWS
- Software development
- APIs
- Health insurance
Cloud Operations Engineer
Vix Technology & Kuba —Melbourne VIC
- Full-time
- Hybrid work
- AWS
- Agile
Quick Apply
IT Infrastructure Engineer
Vix Technology —Melbourne VIC
- $100,000 - $125,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
Quick Apply
End User Computer Engineer
ITSM Corporation —Melbourne VIC
- Management
Sales Engineer (Cloud & Managed Services)
Interactive —Melbourne VIC
- Full-time
Quick Apply
Graduate Consultant - Data & Analytics - Melbourne
Synogize —South Melbourne VIC
- Full-time
- Hybrid work
- Computer science
- Computer Science
- SQL
Quick Apply
1d
Data Engineer
TO THE NEW —Melbourne VIC
- From $60,000 a year
- Full-time
- Azure
- Databases
- SQL
Quick Apply
8d
Software Engineer - 2 positions available
News Corp —Melbourne VIC
- On call
- Hybrid work
- Vital signs
- AWS
- Software development
- Parental leave
Binance Accelerator Program - Backend Engineer (AI Pro / Agent Infrastructure) Fully Remote
Binance —Melbourne VIC
- Contract
- Remote
- Master's degree
- Analysis skills
- APIs
Quick Apply
Support Technician
First Focus —Melbourne VIC
- $65,000 - $85,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- AI
- Paid training
Quick Apply
2027 AU Technology Graduate program
ANZ Banking Group —Melbourne VIC
- AI
20h
CCaaS Support Engineer
Concentrix —Melbourne VIC
- Full-time
- Management
- Analysis skills
- Scripting

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Service Desk Analyst - Level 2

Wallbridge Gilbert Aztec -
Melbourne VIC

Apply Now

Job Details

Permanent | Full-time

Benefits

Work from home
Parental leave

Qualifications

TCP
Azure
Management
Customer service
Disaster recovery
Microsoft Exchange
Administrative experience
IT support
DNS
Organisational skills
SharePoint
Security
Communication skills
Intune
Time management
Office experience
Information Technology
VPN

Full Job Description

Service Desk Analyst - Level 2

Information Technology
Melbourne
Permanent / Full Time

10/8/2026

A collaborative and supportive team environment
Varied, fast-paced role
Involvement in exciting IT transformation projects

About us:
WGA is an Australian and New Zealand company like no other – we are owned by our employees, loved by our long-term clients and have deep roots in our communities. With a team of over 700 people, WGA provides a rich, diverse, and empowered workplace, and offers you a chance to work alongside some of the best in the business.

WGA offers an outstanding working environment that fosters and supports mutual learning, respect, dignity, cultural openness, and an appreciation of differing perspectives and backgrounds. We strive to offer inspiring career paths and a selection of fantastic employee benefits including exceptional parental leave options, flexible hours and work from home capability and learning and development programs tailored to you.

We empower our engineers and designers to think outside the square and dare to be different in their delivery of tailored design engineering solutions across the Buildings, Transport, Water Infrastructure, Urban Development, Ports and Marine, Energy, Defence and Resources sectors.

About our approach:
We focus upon the core philosophy of delivering excellent engineering solutions for our valued Clients which allows us to create exceptional, long-term opportunities for our personnel. Our unique style of project delivery ensures that our people don't have to choose between maintaining hands on Engineering Design and corporate career options, they can have both!

About our Role:

Provide Level 2 technical support for escalated incidents and service requests across multiple offices.
Troubleshoot and resolve hardware, software, and network issues.
Administer and support Microsoft 365 services, including Exchange Online, Teams, SharePoint, and OneDrive.
Contribute to the implementation and ongoing support of the new ITSM platform.
Apply ITIL principles to incident, problem, and change management processes.
Maintain accurate documentation and update knowledge base articles.
Collaborate with Level 1 and Level 3 teams to ensure consistent service delivery.
Ensure compliance with operational security practices and company policies.
Participate in projects and continuous improvement initiatives.

About you:

Australian Citizen
Proven experience in IT support or a similar technical role (Level 2 or equivalent).
Strong troubleshooting skills across hardware, software, and network environments.
Excellent communication and customer service skills.
Ability to work independently and manage multiple tasks effectively.
Demonstrated understanding of operational security practices.
Experience supporting users in a multi-office environment.
Strong time management and organisational skills.
Ability to build and maintain positive internal relationships.

Essential Technical Skills

Knowledge of Microsoft 365 administration, Windows operating systems, and related services.
Experience with Active Directory, Group Policy, and user account management.
Exposure to Entra ID (Azure AD), Intune, and endpoint management.
Knowledge of networking fundamentals (TCP/IP, DNS, VPN).
Familiarity with ITSM tools and service desk best practices.
Understanding of the SFIA framework.
Experience with NinjaOne or similar RMM tools.

Desirable Skills

Relevant IT degree or equivalent tertiary qualification.
Exposure to cloud technologies and hybrid environments.
Knowledge of backup and disaster recovery solutions.

About working with us:
At WGA we believe a diverse workplace fosters unique and progressive ideas and drives our culture of learning and sharing knowledge. We encourage all to apply because whatever your background you can progress your career and enjoy the benefits that only a privately owned organisation can offer.
Due to requirements for working across Defence related projects, Australian Citizenship and the ability to obtain Security Clearance is desired.

WGA is a Work180 endorsed workplace for women, find out more at WGA | WORK180 Endorsed Employer

Apply Now

Refine Your Search

cloud engineer jobs in newport, vic

Service Desk Analyst - Level 2

Computer Network and Systems Engineer

Junior/Mid-Level Cloud Production Engineer

DevOps Engineer

Level 1 Windows Network Support

Systems Engineer

Level 2 Service Desk Engineer

Senior Security Operations Engineer

Frontend Developer with React and Node.js

Cloud Operations Engineer

IT Infrastructure Engineer

End User Computer Engineer

Sales Engineer (Cloud & Managed Services)

Graduate Consultant - Data & Analytics - Melbourne

Data Engineer

Software Engineer - 2 positions available

Binance Accelerator Program - Backend Engineer (AI Pro / Agent Infrastructure) Fully Remote

Support Technician

2027 AU Technology Graduate program

CCaaS Support Engineer

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