In-Demand Software implementation specialist Jobs in Mount Waverley, Vic

Software Implementation Specialist
ABC Fitness —Richmond VIC
- Full-time
- CRM software
- Analysis skills
- Bachelor's degree
- Dental insurance
- Annual leave
Quick Apply
1d
Applied Statistician (Artificial Intelligence)
Bravada Group —Melbourne VIC
- $90,000 - $120,000 a year
- Full-time
- Azure
- Doctoral degree
- Data analysis skills
Quick Apply
Software Support Specialist
AEM-OA —Melbourne VIC
- $60,000 - $85,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Graduate Analyst - Technology - 2027 Graduate Program
Accenture —Melbourne VIC
- Full-time
- Management
- Computer Science
- Analysis skills
7d
DevOps Engineer
Amdocs —Melbourne VIC
- $175,000 - $180,000 a year
- Full-time
- Azure
- DevOps
- AWS
Quick Apply
9d
Software Engineer
KBR —Melbourne VIC
- Full-time
- Computer Science
- Bachelor's degree
- Leadership
- Parental leave
Health Informatics Specialist
University of Melbourne —Parkville VIC
- $152,695 - $176,065 a year
- Full-time
- Research
- Health insurance
- Parental leave
14d
Specialist SA, Developer Transformation
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Computer Science
- Public speaking
- SQL
Developer Programmer
Passionate Fire —Melbourne VIC
- $85,000 - $90,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Azure
Quick Apply
Infrastructure Engineer – Telecommunications and IT
Socia Pty Ltd —Melbourne VIC
- $100,000 - $150,000 a year
- Contract
- Hybrid work
- Computer science
- Management
- DevOps
Quick Apply
11d
IT Systems & Endpoint Support Officer
healthAbility —Melbourne VIC
- Full-time
- Azure
- Management
- Computer Science
CAD Systems Specialist
Spiire —Melbourne VIC
- Full-time
- CAD
- Leadership
- Communication skills
- Parental leave
Data Center Training Specialist, Data Center Learning
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- AWS
- Analysis skills
- Bachelor's degree
Data Architect – Telecommunications and IT
Socia Pty Ltd —Melbourne VIC
- $100,000 - $150,000 a year
- Contract
- Hybrid work
- Management
- Databases
- Machine learning
Quick Apply
11d
Support & Implementation Consultant
Spektrix —Melbourne VIC
- $75,000 - $95,000 a year
- Weekend availability
- Microsoft Excel
- Customer service
- AI
- Annual leave
- Paid sick leave
Quick Apply
Endpoint Engineering Specialist
Datacom —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Management
Quick Apply
4d
Regional IT Analyst
Aggreko —Braeside VIC
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
- Health insurance
Software Integration Team Lead, ANZ
Steris —Melbourne VIC
- Full-time
- Computer Science
- Bachelor's degree
- EMR systems
8d
Chief Nursing Information Officer (CNIO)
The Royal Children's Hospital —Parkville VIC
- Up to $11,500 a year
- Full-time
- Nursing
- Patient monitoring
- Master's degree
- Employee assistance program
- Gym membership
4d
Principal Software Engineer
Victorian Government —Melbourne VIC
- $142,790 - $191,084 a year
- Full-time
- Hybrid work
- Azure
- Master's degree
- SQL
4d

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Software Implementation Specialist

ABC Fitness -
Richmond VIC

Quick Apply

Job Details

Full-time
1 day ago

Benefits

Open paid time off
Dental insurance
Annual leave
Parental leave
Employee assistance program
Vision insurance

Qualifications

CRM software
Project Management
Analysis skills
Bachelor's degree
Organisational skills
Scalability
Business requirements
SaaS
Communication skills

Full Job Description

Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic. Let’s transform the future of fitness—together!

Our Values

Best Life

We believe great work begins with great people. That’s why our culture is built on respect, trust, and belonging. We create an inclusive environment where every team member can bring their authentic self to work—because diverse perspectives drive innovation and meaningful impact.

Growth Mindset

We are doers, thinkers, and dreamers. At ABC Fitness, your growth is our investment. Through continuous learning, mentorship, and professional development opportunities, we empower you to reach new heights—personally and professionally.

One Team

From day one, you’ll be part of a team that collaborates, celebrates, and cares. We move fast, support one another, and have fun along the way. Because when you thrive, we all thrive.

INTRODUCTION

The Software Implementation Specialist leads customers through successful onboarding and software implementation, ensuring a seamless transition from project kickoff to graduation. This role serves as the primary point of contact throughout implementation, partnering closely with clients and cross-functional teams to configure solutions, manage project timelines, mitigate risks, and drive customer adoption.

Success in this role requires exceptional project management, communication, and problem-solving skills while balancing multiple concurrent implementation projects. The ideal candidate is passionate about delivering an outstanding customer experience and helping clients achieve measurable business outcomes using ABC Fitness solutions.

WHAT YOU'LL DO

Project Management

Lead multiple concurrent software implementations from kickoff through graduation.
Develop project plans, timelines, milestones, and implementation schedules.
Manage project scope, risks, dependencies, and change requests.
Monitor project progress and ensure successful delivery against established milestones.

Client Partnership

Serve as the primary point of contact throughout implementation.
Build trusted client relationships through proactive communication.
Facilitate discovery sessions to understand customer business objectives.
Provide regular project status updates and executive-ready communications.

Solution Implementation

Gather and document business and technical requirements.
Configure software solutions to meet client operational needs.
Validate configurations through testing and quality assurance activities.
Coordinate deployment activities with internal stakeholders.

Training & Adoption

Deliver client training and onboarding sessions.
Educate customers on best practices and product capabilities.
Drive customer adoption through consultative guidance.

Collaboration

Partner with Product, Support, Sales, Development, and Customer Success teams.
Escalate implementation risks appropriately.
Support continuous improvement initiatives.

Success in This Role

Deliver implementations on time and within scope.
Maintain high customer satisfaction throughout onboarding.
Successfully manage multiple concurrent implementation projects.
Drive customer adoption of ABC Fitness solutions.
Partner effectively across internal teams to deliver exceptional customer outcomes.

WHAT YOU'LL NEED

3+ years of experience in Software Implementation, Project Management, Customer Success, or SaaS onboarding.
Experience managing multiple concurrent customer implementation projects.
Strong project management and organizational skills.
Excellent written and verbal communication.
Experience gathering business requirements.
Experience configuring software applications.
Ability to prioritize competing deadlines.
Strong analytical and problem-solving skills.
Experience working with CRM and project management platforms.
Certification or College Degree in Project Management (preferred)

Core Competencies

Customer Focus
Project Management
Communication
Problem Solving
Time Management
Relationship Building
Adaptability
Technical Aptitude
Collaboration
Accountability
Implementation Methodologies

WHAT’S IN IT FOR YOU:

Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset
Time Off – with our open PTO approach, you have flexibility in how and when you take time off, alongside statutory leave and 14 paid holidays (including company-wide Days of Disconnect!)
Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam
Parental & Pawternity Leave – we support your growing family with paid parental leave (including up to 6 months company-supported leave) and pawternity leave when you welcome a new pet
Best Life Perk – we support your wellbeing with an annual reimbursement for fitness, wellness, and health expenses
Medical Support – flexible Health Reimbursement Account to help cover medical, dental, and vision expenses
EAP – free and confidential support whenever you need it
Premium Calm App – enjoy a Calm subscription for you and up to 5 friends or family members
And more! – so many benefits we couldn’t even fit them all here!

At ABC Fitness, we don’t just build technology—we build communities and transform lives. Your work matters here, your growth is supported, and your voice is heard. We welcome diverse talent and encourage you to apply, even if you don’t meet every requirement.

ABC’S COMMITMENT TO DIVERSITY, EQUALITY, BELONGING AND INCLUSION:
ABC is an equal opportunity employer committed to diversity, equity, and inclusion. We strive to create a workplace where every employee, client, and partner feels valued, inspired, and empowered to reach their full potential. For us, inclusion isn’t just the right thing to do—it’s a business imperative. Learn more at abcfitness.com.

About ABC Fitness

ABC Fitness is the #1 software provider for fitness businesses of any size, all around the world. Supporting 30K clubs, 650K coaches, 40M members, and processing more than $12B in payments every year, ABC Fitness provides scalable, data-driven solutions to simplify club management and engage members and clients.

From personal trainers, boutique studios, and gyms, to international franchise health clubs, ABC Fitness will move your business forward through technology and industry insights. Innovation is at the center of everything we do, across ABC Glofox, ABC Ignite, ABC Trainerize, and ABC Evo. Let's make your fitness vision a seamless reality, together.

Learn more at abcfitness.com

#LI-REMOTE

Quick Apply

Refine Your Search

software implementation specialist jobs in mount waverley, vic

Software Implementation Specialist

Applied Statistician (Artificial Intelligence)

Software Support Specialist

Graduate Analyst - Technology - 2027 Graduate Program

DevOps Engineer

Software Engineer

Health Informatics Specialist

Specialist SA, Developer Transformation

Developer Programmer

Infrastructure Engineer – Telecommunications and IT

IT Systems & Endpoint Support Officer

CAD Systems Specialist

Data Center Training Specialist, Data Center Learning

Data Architect – Telecommunications and IT

Support & Implementation Consultant

Endpoint Engineering Specialist

Regional IT Analyst

Software Integration Team Lead, ANZ

Chief Nursing Information Officer (CNIO)

Principal Software Engineer

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