In-Demand Job seek australia Jobs in Mermaid Beach, Qld

Customer Contact Officer
Serco Plc —Varsity Lakes QLD
- $35.76 an hour
- No weekends
- Remote
- Communication skills
- Work from home
- Employee assistance program
Team Member - Surfers Paradise
Grill'd —Surfers Paradise QLD
- Part-time
- No experience needed
- Employee discount
Quick Apply
Team Member - Nobby's Beach
Grill'd —Miami QLD
- Part-time
- No experience needed
- Employee discount
Quick Apply
Team Member- Robina
Grill'd —Robina QLD
- Part-time
- No experience needed
- Employee discount
Quick Apply
Team Member - Benowa Gardens
Grill'd —Benowa QLD
- Part-time
- No experience needed
- Employee discount
Quick Apply
Maintenance & Operations Supervisor
Bond University —Robina QLD
- $99,108.89 a year
- Full-time
- Maintenance
- Microsoft Office
- Supervising experience
- Free parking
- Parental leave
10d
Head of Digital Marketing
Localsearch —Robina QLD
- $165,000 - $175,000 a year
- Full-time
- Marketing
- Bachelor's degree
- No degree
- Free parking
- Wellness program
Quick Apply
10d
Coordinator, Admissions
Bond University —Robina QLD
- $99,108.89 a year
- Full-time
- Administrative experience
- University
- Communication skills
- Free parking
- Work from home
Business Services Officer
Bond University —Robina QLD
- $74,096.61 a year
- Full-time
- University
- Business
- Free parking
- Work from home
Team Member - Coolangatta
Grill'd —Coolangatta QLD
- Part-time
- No experience needed
- Employee discount
Quick Apply
Team Member - Gold Coast
Grill'd —Broadbeach QLD
- Part-time
- No experience needed
- Employee discount
Quick Apply
Expression of Interest - Casual Register for Information Technology Services
Bond University —Robina QLD
- From $47.05 an hour
- Monday to Friday
- Casual pool
- Customer service
- Microsoft Office
- Free parking
- Employee assistance program
Store Services and Compliance Officer
Woolworths Metro —Mermaid Beach QLD
- Full-time
- Parental leave
Team Member - Harbour Town
Grill'd —Biggera Waters QLD
- Part-time
- No experience needed
- Employee discount
Quick Apply
Wellness Partner
BlueCare —Kirra QLD
- Full-time
- No degree
- Health insurance
- Parental leave
Team Member - Tweed Heads
Grill'd —Tweed Heads NSW
- Part-time
- No experience needed
- Employee discount
Quick Apply
International Regional Manager, Onshore International and Oceania
Bond University —Robina QLD
- $116,195.70 - $122,932.80 a year
- Full-time
- University
- Free parking
- Work from home
Lift Installer
Kone —Gold Coast QLD
- Overtime
- Customer service
- Communication skills
Corporate Store Manager - Carrara South
7-Eleven —Gold Coast QLD
- $73,537 a year
- Full-time
- Supervising experience
- Leadership
- Communication skills
- Employee assistance program
Social Media Manager
Cavewire —Gold Coast QLD
- Full-time
- Communication skills

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Customer Contact Officer

Serco Plc -
Varsity Lakes QLD

Apply Now

Job Details

Casual
$35.76 an hour

Benefits

Employee rewards program
Work from home
Employee assistance program

Qualifications

Communication skills

Full Job Description

Serco is a place where you can grow

Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$35.76 per hour (includes 25% casual loading)
This role operates on weekday shifts between 8:00 AM to 8:00 PM, with no weekend hours required
Approximately 20 - 30 hours per week, with capacity to increase to up to 38 hours, subject to business requirements
Complete 6 weeks of full-time training at our Varsity Lakes contact centre, then enjoy the flexibility of working from home, or from office or a hybrid model
Access to our extensive benefits including our rewards and discounts program
Access to our 24/7 Employee Assistance Program for you and your family

Make an impact at Serco

As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To join our team, you’ll be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
If you wish to work from home after completing training, you’ll need to supply your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

job seek australia jobs in mermaid beach, qld

Customer Contact Officer

Team Member - Surfers Paradise

Team Member - Nobby's Beach

Team Member- Robina

Team Member - Benowa Gardens

Maintenance & Operations Supervisor

Head of Digital Marketing

Coordinator, Admissions

Business Services Officer

Team Member - Coolangatta

Team Member - Gold Coast

Expression of Interest - Casual Register for Information Technology Services

Store Services and Compliance Officer

Team Member - Harbour Town

Wellness Partner

Team Member - Tweed Heads

International Regional Manager, Onshore International and Oceania

Lift Installer

Corporate Store Manager - Carrara South

Social Media Manager

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