In-Demand Docklands receptionist docklands, victoria Jobs in Melbourne City Centre Vic

Data Center Concierge III - Melbourne, Victoria, Australia
Sourceo —Melbourne VIC
- Full-time
- Customer service
- AI
- Communication skills
3d
HOLIDAY CASUAL TEAM MEMBER - COTTON ON GROUP - VICTORIA
Cotton On —Melbourne City Centre VIC
- Part-time
8d
Sales Consultant
PVH Corp. —Melbourne VIC
- Communication skills
- Parental leave
- Employee assistance program
12d
Visitor Engagement - Visitor Services
Victorian Government —Melbourne VIC
- $62,104 - $70,930 a year
- Part-time
- Hospitality
- Customer service
- No experience needed
9d
Visitor Engagement - Visitor Services
Museums Victoria —Melbourne City Centre VIC
- $62,104 a year
- Part-time
- Hospitality
- Customer service
- No experience needed
9d
Operations Assistant
ROUND THE WAY —Spotswood VIC
- $31 - $38 an hour
- Weekend availability
- Hospitality
- Warehouse
- Cleaning
Quick Apply
11d
Room Attendant - Melbourne CBD
ahs hospitality —Melbourne VIC
- $27.08 - $60.93 an hour
- Part-time
- Organisational skills
- Time management
- Paid training
- Health insurance
Sales Consultant
Tommy Hilfiger —Maribyrnong VIC
- Full-time
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Administration Staff
LHR —Melbourne VIC
- $30 - $35 an hour
- Urgently hiring
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
Rostering Officer
People's First Choice Australia —Braybrook VIC
- $34.10 - $35.00 an hour
- Microsoft Office
- In-person
- Communication skills
Quick Apply
6d
Contact Centre Consultant - Tourism (VIC)
BelgraviaPRO —Melbourne VIC
- Weekend availability
- Remote
- Communication skills
- Work from home
3d
Contract Administrator
JDB Group Pty Ltd —Melbourne VIC
- Up to $85,000 a year
- Full-time
- Analysis skills
- No degree
- Computer skills
- Employee discount
Quick Apply
Membership Services Representative
Zap Fitness 24/7 —Melbourne VIC
- Sales
- Presentation skills
- Computer skills
- Parental leave
- Employee assistance program
4d
Customer Service Representative
Foundever —Melbourne VIC
- Full-time
- Remote
- Customer service
- Computer skills
- Financial services
Docklands Receptionist Docklands, Victoria
Bupa —Docklands VIC
- Weekend availability
- Computer skills
- Communication skills
11d
Retail Team Member
rebel —Maribyrnong VIC
- Customer service
- Merchandising
- Employee assistance program
Fleet Allocator
Smartways Logistics —Port Melbourne VIC
- $65,000 - $100,000 a year
- Full-time
- Senior Secondary Certificate of Education
- No degree
- In-person
Quick Apply
6d
Team Member - Horsham - VIC
7-Eleven —Melbourne VIC
- Part-time
- Communication skills
- On-the-job training
- Employee assistance program
Reservations Agent
Marriott International, Inc —Melbourne VIC
- Part-time
- No experience needed
- Senior Secondary Certificate of Education
- Education
- Employee discount
5d
Front Office All Rounder
Marriott International, Inc —Melbourne VIC
- Part-time
- No experience needed
- Senior Secondary Certificate of Education
- Education
13d

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Data Center Concierge III - Melbourne, Victoria, Australia

Sourceo
Melbourne VIC

Apply Now

Job Details

Full-time
3 days ago

Qualifications

Customer service
Siebel
AI
Communication skills

Full Job Description

Job Summary

The position will suit someone who is a strong communicator, experienced and organised in completing routing and ad-hoc tasks, admin focused and with the ability to deliver outstanding customer service at all times. Applicants may come from multifaceted industries including but not limited to hospitality, reception, administration or other customer centric roles and will be working Monday-Friday in a permanent position.

This is a customer facing role, so applicants should work onsite, enjoy client interaction and have the confidence to identify customer trends, issues or concerns, taking appropriate actions where possible and call out accordingly when needed.

Key responsibilities

Our Concierge will provide support to datacenter facilities and administrative duties following standard procedures:

Supports customers by coordinating visits and schedules in the data center; assists on semi-routine inquiries and issues

Directly coordinates activities with the Equinix Response Center (ERC), as needed

Keeps records of activities within the data center including circuit inventories, installed power inventories and labor hours expended

May generate purchase requisitions and coordinate with vendors for delivery and invoicing

Generating Siebel Reports for customer SH requests

Assist security with supervising the security office, signing in visitors, validation and assignment of access via the Siebel and EACS

Work closely with site security and report security related incidents to the Security Operations Control Centre

Perform ad hoc support tasks for IBX Operations teams, including but not limited to parking administration, CCTV and access control data retrieval and analysis, event coordination, and maintenance management system administration.
Take an active role in emergency response preparedness, including participating in evacuation drills and incidents by coordinating and managing designated muster areas, accounting for personnel, and supporting site emergency procedures.

Customer Support and onsite Customer Liaison

Supports the coordination of tasks to the appropriate cross-functional teams

Maintains positive business relationships with local vendors in support of customer's administrative needs; provides information about local vendors to customers upon request

Maintains customer care areas/conference rooms for cleanliness and fully stocking amenities as the need arises; may provide backup coverage to cross functional teams to support inventory ordering

Communicates semi-routine operating datacenter procedures to customers on-site, while building and developing positive customer relationships

Coordinates customer work visits with security and escorts customers and/or vendors, within a reasonable vicinity, as required

Assists with tracking, following-up, and reporting on routine or new customer inquiries and issues while customers are on-site

Provides general induction learning tours to new customers to orient them to the site and escorting customers to their spaces within the data center and unlocking racks where required

Resolving issues related to lower customer satisfaction score by coordinating with cross functional team

Benefits of Equinix and the role:

Salary package including healthcare allowance and annual bonus

Extensive on-job induction, training and continued learning and access to a range of company employee benefits

Career development and further opportunities within Equinix

Join an industry leader in the Data Centre world

Permanent position working Monday-Friday onsite daytime hours

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing [this form](https://forms.office.com/pages/responsepage.aspx?id=cbKtcscv_kql7p3mpZ9r-50RYwLmhPpKtmEYPKOcl8hURTBBN0xMTllDRVc0VkJUSEYxMEk1V0NJQS4u&origin=lprLink).

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

We use artificial intelligence in our hiring process. Learn more [here](https://careers.equinix.com/equinix-ai-guidance-for-candidates).

This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.**

Apply Now

Refine Your Search

docklands receptionist docklands, victoria jobs in melbourne city centre vic

Data Center Concierge III - Melbourne, Victoria, Australia

HOLIDAY CASUAL TEAM MEMBER - COTTON ON GROUP - VICTORIA

Sales Consultant

Visitor Engagement - Visitor Services

Visitor Engagement - Visitor Services

Operations Assistant

Room Attendant - Melbourne CBD

Sales Consultant

Administration Staff

Rostering Officer

Contact Centre Consultant - Tourism (VIC)

Contract Administrator

Membership Services Representative

Customer Service Representative

Docklands Receptionist Docklands, Victoria

Retail Team Member

Fleet Allocator

Team Member - Horsham - VIC

Reservations Agent

Front Office All Rounder

I want to receive the latest job alert for docklands receptionist docklands, victoria in melbourne city centre vic

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