In-Demand Service desk / onsite engineer Jobs in Melbourne, Vic

IT & Workplace Support Engineers (Multiple Opportunities Available)
The Missing Link —Docklands VIC
- Full-time
- Bar
- Software troubleshooting
- Customer service
Quick Apply
Level 1 Windows Network Support
Medical iT —Melbourne VIC
- Microsoft Outlook
- Customer service
- Writing skills
Service Desk / Onsite Engineer (MSP)
VISITS —Melbourne VIC
- Weekend availability
- Microsoft Outlook
- Management
- SharePoint
- Work from home
- Free food
Quick Apply
Network Support Level 1
Medical iT —Melbourne VIC
- Microsoft Outlook
- Customer service
- Writing skills
Senior Service Desk / Onsite Engineer (MSP)
VISITS —Melbourne VIC
- Weekend availability
- Microsoft Outlook
- Management
- Customer service
- Work from home
- Free food
Quick Apply
IT Infrastructure Engineer
Vix Technology —Melbourne VIC
- $100,000 - $125,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
Quick Apply
Service Desk Analyst
Accent Group —Cremorne VIC
- Full-time
- Computer Science
- POS
Quick Apply
Support Technician
First Focus —Melbourne VIC
- $65,000 - $85,000 a year
- Full-time
- Hybrid work
- Azure
- AWS
- AI
- Paid training
Quick Apply
Service Desk Engineer, Level 2 - CT Group
Lyra Technology Group —Melbourne VIC
- Full-time
- Hybrid work
- Azure
- Organisational skills
- Communication skills
Quick Apply
8d
Service Desk Coordinator (Managed IT Services)
Medical iT —Melbourne VIC
- Full-time
- Management
- Customer service
- Communication skills
Senior IT Support Engineer
Metcash —Port Melbourne VIC
- Full-time
- Customer service
- ERP systems
- Communication skills
- Annual leave
- Parental leave
9d
AI Implementation Lead
Metricon —Melbourne VIC
- Full-time
- CRM software
- Customer service
- Analysis skills
10d
Senior Digital Support Engineer
Service Stream —Melbourne VIC
- Full-time
- Computer Science
- Administrative experience
- Bachelor's degree

More jobs to discover

Find similar jobs that you might be interested in.

ICT Support Technician
iMobile Store Pty Ltd —Moorabbin VIC
Provide Level 1 and Level 2 technical support for hardware, software and network issues. Relevant qualification in Information Technology, Computer Systems or a…
$75,000 - $80,000 a year
Quick Apply
Level 1 Windows Network Support
Medical iT —Melbourne VIC
Opening ports on router and level 1 router support. Manage incoming daily support matter. Providing customers support on Cloud based server environments.

I want to receive the latest job alert for service desk / onsite engineer in melbourne, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

service desk / onsite engineer jobs near melbourne, vic

Infrastructure Engineer jobs in Melbourne VIC

Service Desk Engineer jobs in Melbourne VIC

IT Support jobs in Docklands VIC

Service Desk Manager jobs in Melbourne VIC

Infrastructure Engineer jobs in Western Australia

Junior Network Engineer jobs in Sydney Nsw

Infrastructure Engineer jobs in Northern Territory

Infrastructure Engineer jobs in South Australia

Infrastructure Engineer jobs in Fully Remote

Renewable Energy Engineer jobs in Melbourne Vic

Male Support Worker jobs in Murrumbeena Vic

Casual Support Worker jobs in Sydney Nsw

Aged Care Support Worker jobs in Melbourne Vic

Support Technician jobs in San Remo Nsw

Mental Health Support Worker jobs in The Basin Vic

Support Technician jobs in West Leederville Wa

Support Technician jobs in Bowen Hills Qld

Site Engineer jobs in Brisbane Qld

Disability Support Worker jobs in Melbourne Western Suburbs Vic

Structural Engineer jobs in Melbourne Vic

IT & Workplace Support Engineers (Multiple Opportunities Available)

The Missing Link
Docklands VIC

Quick Apply

Job Details

Full-time

Qualifications

ITIL Foundation
ITIL Certification
Software troubleshooting
Customer service
Certificate IV
IT support
Diploma
Communication skills
CompTIA A+
Information Technology

Full Job Description

Sydney | Melbourne | Adelaide

Are you passionate about technology and delivering exceptional customer service? The Missing Link is growing and we are looking for multiple IT & Workplace Support Engineers to join our team to support one of Australia's leading telecommunications organisations.

This is an exciting opportunity to work onsite within a large-scale enterprise environment, providing hands-on support and assist in delivering a seamless technology experience to end users across a range of workplace technologies.

Whether your background is in Tech Bar, Deskside Support, Workplace Technology, End User Computing (EUC), Field Services, or IT Support, we would love to hear from you.

About the Role

As an IT & Workplace Support Engineer, you will be embedded onsite with one of our key telecommunications clients, acting as a trusted technology partner for their workforce. You will provide real-time support, troubleshoot technical issues, deploy devices and equipment, and ensure users can work productively and efficiently.

All roles participate in a fortnightly shift rotation designed to provide service coverage between 7:00am and 7:00pm, Monday to Friday. From time to time, you will be required to participate in an on-call roster outside of standard service hours to support business and client requirements.

We welcome applications from candidates at all stages of their IT journey. Whether you are an experienced IT professional or someone looking to gain their first role in technology, we are interested in individuals who are curious, customer-focused, and eager to develop their technical skills in a supportive team environment.

We have roles available across a range of experience levels:

starting your IT career and looking for an entry-level opportunity to develop your skills in a supportive environment;
have 1-2 years of IT support experience and are ready to take the next step in your career; or
an experienced support professional with a strong background in workplace technology, end-user computing, deskside support, field services, or technical leadership,

About Us

We are The Missing Link, one of Australia’s most awarded IT providers, now backed by global powerhouse Infosys. For over 28 years, we have helped businesses succeed with cutting-edge Cyber Security, IT & Cloud, and Automation solutions. With 200+ team members and a culture built on inclusion, innovation, and impact, we offer a workplace where you’re valued, challenged, and supported to grow.

We are THE MISSING LINK between where you are and where you want to be.

What you will be doing

Provide onsite, deskside and walk-up IT support to end users.
Troubleshoot hardware, software, Microsoft 365 and connectivity issues.
Manage incidents and service requests through to resolution.
Deploy, configure and support desktops, laptops, mobile devices and peripherals.
Support onboarding, office moves, meeting rooms and workplace technologies.
Manage device lifecycle activities including deployments, refreshes and replacements.
Maintain asset records, documentation and knowledge articles.
Work with Service Desk teams, vendors and technical specialists to resolve issues.
Contribute to service improvements, technology rollouts and user adoption initiatives.

Requirements

Essential

Certificate IV, Diploma or Degree in Information Technology, or equivalent practical experience.
Experience in IT Support, Deskside Support, Tech Bar, Service Desk or Workplace Technology support.
Experience supporting Windows devices and Microsoft 365 environments.
Experience troubleshooting end-user hardware, software and mobility issues.
Experience using ITSM tools and working within service levels.
Enterprise, managed services or VIP support experience is advantageous.

Desirable Certifications

ITIL Foundation
Microsoft Fundamentals (MS-900, AZ-900)
Microsoft Endpoint Administrator
Microsoft Modern Desktop Administrator
CompTIA A+

Skills Requirements

Strong troubleshooting and problem-solving abilities.
Excellent communication and customer service skills.
Ability to manage competing priorities and work independently.
Positive attitude, strong attention to detail and willingness to learn.
Strong stakeholder engagement and teamwork skills.

What's in it for you

Work across a broad range of modern workplace technologies.
Build your technical capability with exposure to enterprise environments.
Learn from experienced engineers, consultants and technology specialists.
Participate in technology projects, upgrades and transformation initiatives.
Gain exposure to diverse clients, industries and technology environments.
Access clear career progression opportunities within a growing technology practice.
Be part of a collaborative team focused on delivering exceptional customer experiences.

Benefits

Having a great company culture is very important to The Missing Link. Keeping our team happy is one of our top priorities. Here are some of the best things about working with The Missing Link:

A culture that values learning, development, and career progression.
A respected name backed by a strong track record of success, recognised industry awards, and the global strength of Infosys.
Variety in your day, working directly with users and supporting a diverse range of technologies and business-critical services.
Build valuable experience within an enterprise client environment that can accelerate your career in workplace technology, end-user computing and IT support.

Quick Apply

Refine Your Search

service desk / onsite engineer jobs in melbourne, vic

IT & Workplace Support Engineers (Multiple Opportunities Available)

Level 1 Windows Network Support

Service Desk / Onsite Engineer (MSP)

Network Support Level 1

Senior Service Desk / Onsite Engineer (MSP)

IT Infrastructure Engineer

Service Desk Analyst

Support Technician

Service Desk Engineer, Level 2 - CT Group

Service Desk Coordinator (Managed IT Services)

Senior IT Support Engineer

AI Implementation Lead

Senior Digital Support Engineer

More jobs to discover

I want to receive the latest job alert for service desk / onsite engineer in melbourne, vic

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected