In-Demand Senior software engineer onboarding Jobs in Melbourne, Vic

IT Infrastructure Engineer
Vix Technology —Melbourne VIC
- $100,000 - $125,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
Quick Apply
IT Support Technician
TasmanShield IT Systems Pty Ltd —Melbourne VIC
- From $6,426 a month
- Full-time
- Azure
- Customer service
- In-person
- Health insurance
- Dental insurance
Quick Apply
Senior Solutions Engineer
SailPoint —Melbourne VIC
- Full-time
- Azure
- Administrative experience
- SQL
Staff Backend Software Engineer - User Platform
Canva —Melbourne VIC
- Full-time
- Hybrid work
- Management
- University
- Communication skills
Quick Apply
Digital Delivery Lead - Transportation, Australia
AECOM —Docklands VIC
- Full-time
- Hybrid work
- Scripting
Consultant - Medical Informatics
Victorian Government —Melbourne Western Suburbs VIC
- $158,000 - $250,000 a year
- Part-time
- Hybrid work
- Medicine
- EMR systems
- Epic
- Employee assistance program
13d
Sr Agentic FullStack SDE, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- DevOps
- Master's degree
- AWS
Junior Full Stack Engineer - Hybrid
Sitemate —Melbourne VIC
- $85,000 - $115,000 a year
- Full-time
- Hybrid work
- AWS
- University
- AI
- Annual leave
- Work from home
6h
Senior Staff Software Engineer (AI Team)
splose —Melbourne VIC
- Full-time
- Hybrid work
- Master's degree
- Databases
- AWS
Quick Apply
Senior System Development Engineer, Core Networking (Relocation support available)
Amazon Support Services Pty Ltd —Melbourne VIC
- Full-time
- Systems design
- AWS
- Software development
- Health insurance
- Employee assistance program
Senior or Associate Earthing Engineer
Jacobs —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Leadership
- Communication skills
- Parental leave
Senior Consulting Engineer - Australia
ClickHouse —Melbourne VIC
- On call
- Remote
- Azure
- Administrative experience
- AWS
- Health insurance
13d
Senior Software Engineer, Data Transformation
Snowflake —Melbourne VIC
- Full-time
- Computer Science
- Engineering
- AWS
Sr Delivery Consultant: Agentic AI FullStack SDE, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Master's degree
- AWS
- Software development
GenAI FullStack SDE, AWS Professional Services
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- DevOps
- Master's degree
- AWS
Principal Data Engineer
Medibank —Docklands VIC
- Azure
- DevOps
- SQL
Staff Mobile Engineer, Spend Foundation
Airwallex —Melbourne VIC
- Full-time
- Hybrid work
- Computer Science
- Salesforce
- Engineering
Sr. Systems Development Engineer, Region Services
Amazon Support Services Pty Ltd —Melbourne VIC
- Full-time
- Systems design
- AWS
- Software development
Senior Prototyping Engineer, Prototyping and AI Customer Engineering
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Systems design
- AI
- Communication skills
Senior Cloud Engineer: National Security & Defence, Professional Services
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Master's degree
- AWS
- Bachelor's degree

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IT Infrastructure Engineer

Vix Technology -
Melbourne VIC

Quick Apply

Job Details

Full-time
$100,000 - $125,000 a year

Qualifications

Jira
Asset management
Authentication
ITIL Certification
IT infrastructure
Records management
Bachelor's degree
Confluence
CompTIA Network+
IT support
Communication skills
Help desk
Identity & access management

Full Job Description

Make The Connection.

Vix Technology is a global leader in providing innovative solutions for public transit, believing that accessibility should be a standard. With over 35 years of experience and systems deployed in more than 200 cities worldwide, we take a modular approach to integrate various partners and technologies, creating best-in-class solutions. Our dynamic team consists of over 450 dedicated professionals across 12 offices globally, spanning APAC, Europe, and North America. We pride ourselves on fostering a flexible and collaborative work environment that empowers our employees to connect and excel.

If you are passionate about making a difference in public transportation and thrive in a team-focused atmosphere, we invite you to apply and contribute to our vision of a more connected world.

Find out more about your new workplace!

We are looking for a motivated and experienced IT Infrastructure engineer to join our Corporate IT team in Melbourne, Australia. Reporting to the Head of Corporate IT, this role will directly support our growing Melbourne office while also assisting users and administrating platforms around the world. This position combines hands on user support with technical ownership of onsite services, improvement of IT operations, and involvement in regional and global projects.

You will join as the senior IT presence in the Melbourne office. You will ensure a reliable and secure technology experience through proactive support, maintenance of hardware and software, support for collaboration systems, and strong documentation. You will contribute to improvements in systems and processes, and provide technical guidance where needed. You will provide mentorship to other members of the IT team in Australia.

This is a hybrid role requiring a minimum of 3 days per week in the Melbourne office, with additional onsite presence required at times based on operational needs.

What will you be responsible for?

Providing Follow the Sun (F-T-S) support coverage and acting as a senior escalation point for IT incidents and service requests through the IT service desk platform, within set SLA
Delivering high quality onsite support for Melbourne users and remote support for global users
Deploying, maintaining, and supporting user devices including laptops, peripherals, and mobile devices, across Windows and macOS environments
Completing onboarding and offboarding tasks, ensuring users have a smooth start or exit
Supporting and maintaining meeting room technology, video conferencing systems, and audiovisual equipment
Troubleshooting a broad range of issues across end user computing, applications, networking, and authentication
Maintaining accurate documentation, knowledge base articles, and asset management records
Assisting with procurement, vendor coordination, and lifecycle management of IT equipment
Supporting cybersecurity initiatives including endpoint protection, identity and access management, compliance, and awareness
Contributing to global IT improvement projects and deployments including Mac rollout, application migrations, and network enhancements
Identifying opportunities to standardise processes, enhance automation, and improve service outcomes
Escalating complex issues to senior engineers where required
Assisting with the development and deployment of internal IT projects within the Corporate IT environment.

What does our ideal candidate look like?

You understand that IT is a customer focused profession and you take pride in creating a seamless user experience. You are confident working within a small IT team in a regional office but you are also an active contributor to a larger globally distributed team. You are proactive in solving problems, comfortable taking technical ownership, and committed to documentation, process improvement, and continuous learning. You enjoy building strong relationships and contributing to a positive team culture. Attention to detail and recognising that standardisation and documentation are essential to our success. You will be someone who loves to be social and have fun, be an approachable team member and actively contribute to the culture of the Corporate IT department and Vix Technology.

Essential Qualifications

Tertiary qualification in Information Technology, or related discipline
Proven experience of at least 5 years in a hands on IT support role with responsibility for onsite services and user devices

Strong troubleshooting skills across Windows, macOS, hardware, networking, and collaboration platforms
Excellent communication and relationship building skills with a customer first mindset
Ability to work independently and make informed decisions while collaborating effectively across time zones
Strong attention to detail with a commitment to structured documentation and standardisation

Desirable (but not essential)

ITIL Foundations Certification
Experience supporting Google Workspace or Microsoft 365 environments
Familiarity with Atlassian tools such as Jira and Confluence
Certifications in relevant technologies such as CompTIA, Microsoft, or Cisco
Experience supporting corporate network environments or cloud identity solutions

What’s in it for you?

Besides the opportunity to work for a global company that is customer and people focused. We offer:

A supportive culture with great on-site offices
A focus on learning and development
A great collaborative team culture

Sounds good? Then apply now. Get on board today!

Add your resume and anything else to showcase why you would be a great addition to our team.

No recruitment agencies, please! We won’t accept any introductions.

Vix Technology is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve. We aim to have a work environment where everyone feels included and everyone can realise their full potential.

Quick Apply

Refine Your Search

senior software engineer onboarding jobs in melbourne, vic

IT Infrastructure Engineer

IT Support Technician

Senior Solutions Engineer

Staff Backend Software Engineer - User Platform

Digital Delivery Lead - Transportation, Australia

Consultant - Medical Informatics

Sr Agentic FullStack SDE, AWS Professional Services

Junior Full Stack Engineer - Hybrid

Senior Staff Software Engineer (AI Team)

Senior System Development Engineer, Core Networking (Relocation support available)

Senior or Associate Earthing Engineer

Senior Consulting Engineer - Australia

Senior Software Engineer, Data Transformation

Sr Delivery Consultant: Agentic AI FullStack SDE, AWS Professional Services

GenAI FullStack SDE, AWS Professional Services

Principal Data Engineer

Staff Mobile Engineer, Spend Foundation

Sr. Systems Development Engineer, Region Services

Senior Prototyping Engineer, Prototyping and AI Customer Engineering

Senior Cloud Engineer: National Security & Defence, Professional Services

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