In-Demand Personal banking specialist Jobs in Melbourne, Vic

Personal Banking Specialist
BankVic —Melbourne VIC
- Full-time
- Financial services
- Cash handling
- Employee assistance program
Customer Banking Specialist Relief - Collingwood
Commonwealth Bank —Melbourne VIC
- Part-time
- Hospitality
- Customer service
- Financial services
2d
Customer Banking Specialist Relief - 191 Swanston Street
Commonwealth Bank —Melbourne VIC
- Part-time
- Hospitality
- Customer service
- Financial services
8d
Customer Banking Specialist - 191 Swanston Street
Commonwealth Bank —Melbourne VIC
- Part-time
- Hospitality
- Customer service
- Financial services
7d
Customer Banking Specialist - Prahran
Commonwealth Bank —Chapel Street VIC
- Part-time
- Hospitality
- Customer service
- Financial services
7d
Contact Centre Specialist
Great Southern Bank —South Yarra VIC
- Part-time
- Sales
- Customer service
- Work from home
Customer Banking Specialist Relief - Carlton
Commonwealth Bank —Melbourne VIC
- Part-time
- Hospitality
- Customer service
- Financial services
2d
Account Verification and Fraud Specialist
Up —Melbourne VIC
- $72,000 - $82,000 a year
- Hybrid work
- Financial services
- AI
- Employee assistance program
7d
Customer Banking Specialist Relief - Bentleigh
Commonwealth Bank —City of Bayside VIC
- Part-time
- Hospitality
- Customer service
- Financial services
3d
Customer Experience Specialist
Asahi Beverages —Melbourne VIC
- Full-time
- Customer service
- Salesforce
- Data entry
Customer Service Consultant
Bank of Queensland —Melbourne VIC
- 8 hour shift
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Associate – Ops
WNS Global Services —Melbourne VIC
- Full-time
- Remote
- Customer service
- Microsoft Office
- Communication skills
Quick Apply
Direct Banker
Bank of Queensland —Melbourne VIC
- Full-time
- Communication skills
- Work from home
- Parental leave
Administration Officer
Bolton Clarke —Melbourne Western Suburbs VIC
- Part-time
- Administrative experience
- Data entry
- Health insurance
- Employee assistance program
10d
Technical Support Specialist
Chemist Warehouse —Preston VIC
- On call
- Analysis skills
- Bakery
- No degree
- Health insurance
- Work from home
2d
Home Loan Specialist
BankVic —Melbourne VIC
- Full-time
- Financial services
- Communication skills
- Parental leave
- Employee assistance program
4d
Digital Activation Specialist
Chemist Warehouse —Preston VIC
- Marketing
- Bakery
- Bachelor's degree
- Health insurance
- Work from home
2d
Analyst | Financial Services - Regulatory Audit | Melbourne
Deloitte —Melbourne VIC
- Finance
- Financial services
- Business
- Parental leave
Customer Relations Consultant - 12-month contract
Bank of Queensland —Melbourne VIC
- Full-time
- Financial services
- Parental leave
- Employee assistance program
Reach Paralegal (Property and PPSR) | Melbourne
Ashurst LLP —Melbourne VIC
- Full-time
- Writing skills
- Communication skills
- Time management
4d

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Personal Banking Specialist

BankVic -
Melbourne VIC

Apply Now

Job Details

Permanent | Full-time

Benefits

Employee assistance program
Paid volunteer leave

Qualifications

Financial services
Cash handling

Full Job Description

21st July, 2026

About BankVic:

BankVic is the member-owned bank for those who serve our communities — police, emergency, and health workers. We exist to help our members and communities go further in life, by living our values: Together, Honest, and Brave.

As a smaller bank, we offer something bigger — personal service, meaningful relationships, and real impact. We focus on individuals, tailoring support to help each person achieve their goals.

Our size also means broader opportunities for our people. You’ll gain exposure across the organisation and be part of work that matters.

If you're looking for more than just a job, if you want purpose, connection, and the chance to make a difference, BankVic is your smaller bank of bigger opportunity.

The Role:

Join our City West branch as a Personal Banking Specialist, where you will be responsible for providing support to the Branch Manager in developing new business and providing exceptional service to new and existing members in person and via inbound and outbound calls.

You will assist members with all insurance and lending enquiries and lead them through their lending journey from the beginning, through to settlement. You will provide a specialised service that will help secure and enhance our members’ financial wellbeing.

Responsibilities:

Handle insurance and lending enquiries which include applications for car loans, personal loans, and credit cards.
Process new memberships, term deposits, new accounts, and any changes to member records.
Assist with teller transactions and cash handling.
Conduct phone, virtual, and in branch appointments with members to discuss their banking needs.
Educating our members on digital banking solutions.
Actively identify needs and offer products/services to match the members’ needs.
Build and maintain referral networks in the community by providing exceptional service.
Optimise opportunities to cross sell through needs-based conversations.
Maintaining knowledge of BankVic’s products and services.
Achieve and maintain individual and department targets.
This role may be required to provide relief in other branch locations.

Hours, Training and Location:

Branch location: City West
Employment type: Permanent Full Time
This branch's operating hours are 9:30am to 4pm Monday to Friday. However, you will be required to work between the hours of 8:30am to 5pm.
Comprehensive training provided.

To be successful in this role, you will have:

Experience working in banking/financial services, particularly lending and/or insurance.
Experience in sales and cash handling is required.
RG146 Tier 2 certified, or willing to complete in-house.
You have knowledge of the Financial Services regulatory framework; AFSL and ACL obligations and Privacy Legislation and adherence to Responsible Lending under the NCCP Act.
Awareness of ASIC Regulatory Guide.
Demonstrated knowledge and understanding of lending processes from application through to settlement.
You have a member (customer) centric attitude and a passion for outstanding customer service, all the time.
Great attention to detail, and care about the accuracy of your work.
Passion for your career, being part of a supportive team, finding opportunities for improvement, taking initiative, and pushing forward in the right ways.

What we can offer:

Access to additional five days of leave.
Discounts and savings off a range of our products and services.
Ambulance Victoria Membership reimbursements.
Employee assistance program.
2 days paid volunteer leave.
Ongoing professional development with access to study leave.
Reward and recognition program.

BankVic is committed to fostering an inclusive and diverse workplace. Your unique qualities make you an invaluable part of our team and make us stronger as an organisation. If you need assistance or adjustments made to the recruitment process, please let us know and we’ll do our best to make it easy for you to apply. If you think you would be a great addition to the BankVic team, we encourage you to apply even if you do not meet all the requirements listed.

As part of our recruitment process, we require successful candidates to undertake background checks.

If you’re ready to join us in building a workplace where everyone can thrive, click apply.

Applications close COB Wednesday, 19 July 2026 (although we encourage you to apply today, as we review applications as they come in and reserve the right to close applications early).

BankVic are managing this opportunity in-house, so we kindly ask that recruitment agencies do not share unsolicited applications or contact the hiring manager.

Apply Now

Refine Your Search

personal banking specialist jobs in melbourne, vic

Personal Banking Specialist

Customer Banking Specialist Relief - Collingwood

Customer Banking Specialist Relief - 191 Swanston Street

Customer Banking Specialist - 191 Swanston Street

Customer Banking Specialist - Prahran

Contact Centre Specialist

Customer Banking Specialist Relief - Carlton

Account Verification and Fraud Specialist

Customer Banking Specialist Relief - Bentleigh

Customer Experience Specialist

Customer Service Consultant

Associate – Ops

Direct Banker

Administration Officer

Technical Support Specialist

Home Loan Specialist

Digital Activation Specialist

Analyst | Financial Services - Regulatory Audit | Melbourne

Customer Relations Consultant - 12-month contract

Reach Paralegal (Property and PPSR) | Melbourne

I want to receive the latest job alert for personal banking specialist in melbourne, vic

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21st July, 2026

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