In-Demand Immigration assistant Jobs in Melbourne, Vic

Migration Assistant/s
Knowbal Migration and Education —Melbourne VIC
- Full-time
- CRM software
- Management
- Microsoft Office
Quick Apply
Law Graduate / Migration Assistant (Part-Time)
AEC Global Education and Migration Services —Melbourne VIC
- From $30 an hour
- Part-time
- Microsoft Office
- Organisational skills
- In-person
Quick Apply
9d
Registered Migration Agent ( Graduate or Early Career)
ASPECT MIGRATION —Williams Landing VIC
- From $35 an hour
- Part-time
- Writing skills
- Research
- In-person
Quick Apply
8d
People Support Coordinator
Myer —Docklands VIC
- Full-time
- Hybrid work
- Communication skills
- Employee assistance program
- Gym membership
8d
Executive Assistant & Office Manager
Serco Plc —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Talent Acquisition Specialist (Apparel Brands)
The Just Group —St Kilda Road VIC
- Full-time
- Hybrid work
- Administrative experience
- Recruiting
- Organisational skills
- Employee assistance program
- Gym membership
8d
Talent Acquisition Specialist (Apparel Brands)
Myer —Docklands VIC
- Full-time
- Hybrid work
- Administrative experience
- Recruiting
- Organisational skills
- Employee assistance program
- Gym membership
8d
People Support Coordinator
The Just Group —St Kilda Road VIC
- Full-time
- Hybrid work
- Communication skills
- Employee assistance program
- Gym membership
8d
Assistant Store Manager - NIKE Chadstone
Retailors —Melbourne VIC
- Full-time
- Sales
- Leadership
Assistant Planning Manager - Apparel Brands
Myer —St Kilda Road VIC
- Full-time
- Microsoft Excel
- Communication skills
- Employee assistance program
- Gym membership
3d
Assistant Planning Manager - Apparel Brands
The Just Group —St Kilda Road VIC
- Full-time
- Microsoft Excel
- Communication skills
- Employee assistance program
- Gym membership
3d
Store Manager - NIKE Southland
Retailors —Melbourne VIC
- Full-time
- Sales
- Leadership
Trades Assistant
Downer Group —Broadmeadows VIC
- Employee assistance program
1d
Chef
ACE Immigration Services —West Melbourne VIC
- $80,000 - $90,000 a year
- Full-time
- Hospitality
- Management
- Culinary experience
- Professional development assistance
Quick Apply

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Migration Assistant/s

Knowbal Migration and Education
Melbourne VIC

Quick Apply

Job Details

Full-time

Qualifications

CRM software
Management
Law
Microsoft Office
Administrative experience
Education
Bachelor's degree
Diploma
Graduate diploma
Business
Associate degree
Communication skills

Full Job Description

Role Description – Migration Assistant/s

Role Title: Migration Admin Assistant/s

Reports to: Lawyer, Legal Associate, Case Managers and Sr. Migration agents

Employment Type:Full-time

Location:Level 1/25 Elizabeth Street, Melbourne – VIC 3000.

308, Level 3, 101 Overton Road - Williams Landing, VIC 3027

Role Purpose:

The Migration assistant/s supports lawyer, legal associate, case managers and migration agents in the day-to-day handling of client files by managing documentation, coordinating client communications, and ensuring cases progress smoothly and in compliance with relevant regulations. This role is vital to maintaining service quality, organisation, and case efficiency across the team.

Key Responsibilities:

Case Support & Administration

Prepare document checklists and assist with visa or education application forms.
Review client-provided documents for accuracy and completeness.
Enter and update data in CRM and case tracking systems.
Organise digital files and ensure proper case labelling and version control.

Client Communication

Communicate with clients via email and phone to request missing documents or provide instructions.
Send reminders for deadlines, appointments, or follow-up items.
Log all client interactions in the system.

Compliance & Documentation

Ensure documentation meets internal quality standards and external regulatory requirements.
Follow privacy and confidentiality policies strictly.
Assist with internal audits or file reviews as requested.

Team Collaboration

Work closely with case associates, migration agents, and administrative staff.
Attend regular team meetings and contribute to workflow updates.
Provide ad hoc support for special projects or urgent casework when needed.

Skills & Qualifications:

Education:

Pursuing or Completed Graduate Diploma in Migration Law.
Diploma or bachelor's degree in administration, Business, Law, or related field (preferred).

Experience:

0-2 years' experience in administration, legal support, client services, or education/migration sector.
Experience using CRM or file management software is an advantage.

Technical Skills:

Proficiency in Microsoft Office or Google Workspace.
Comfortable using digital case management tools and cloud storage platforms.

Key Competencies:

Strong attention to detail and accuracy
Organisational and time-management skills
Clear written and verbal communication
Client-friendly and professional manner
Ability to follow instructions and ask clarifying questions
Team-oriented, with a proactive attitude

Performance Indicators:

Task accuracy and documentation quality
Responsiveness to client and team needs
Timeliness of case support delivery
Compliance with privacy, file, and process standards
Contribution to team operations and efficiency

Key Performance Indicators – Migration Assistant/s

KPI Area

Indicator

Target / Measure

Documentation Accuracy

Completeness and correctness of prepared documents and checklists

98% documents require no major correction

Task Turnaround Time

Time taken to complete assigned tasks (e.g. file prep, data entry)

Tasks completed within 24–48 hours of assignment

File Management

Organisation and maintenance of client files in CRM or digital folders

100% of files accurately updated and labelled

Client Follow-Up

Timely client communication (reminders, document requests, etc.)

Follow-ups sent within 24 hours of instruction

Support to Case Managers

Responsiveness and quality of support provided

100% of support tasks completed on time and as per instructions

Compliance Support

Adherence to internal documentation and process compliance standards

0 compliance issues raised during audits

Collaboration

Positive contributions to team workflow, including updates and communication

Participates in team check-ins, maintains clear handover notes

Learning & Development

Participation in internal training, system updates, or immigration knowledge sessions

Attends 90% of internal learning activities

Productivity

Number of tasks or files supported/completed weekly

20–30 case actions per week (adjusted for case complexity)

Error Reporting & Resolution

Identifies and flags missing or incorrect client information

100% of flagged issues documented and resolved collaboratively.

These KPIs help monitor the efficiency, attention to detail, and reliability of Case associates while also supporting their growth into more advanced roles.

Quick Apply

Refine Your Search

immigration assistant jobs in melbourne, vic

Migration Assistant/s

Law Graduate / Migration Assistant (Part-Time)

Registered Migration Agent ( Graduate or Early Career)

People Support Coordinator

Executive Assistant & Office Manager

Talent Acquisition Specialist (Apparel Brands)

Talent Acquisition Specialist (Apparel Brands)

People Support Coordinator

Assistant Store Manager - NIKE Chadstone

Assistant Planning Manager - Apparel Brands

Assistant Planning Manager - Apparel Brands

Store Manager - NIKE Southland

Trades Assistant

Chef

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