In-Demand Operations manager Jobs in Kingscliff, Nsw

Hospitality operations & compliance manager
Siblings @ Kirra Pty Ltd —Coolangatta QLD
- $80,000 - $90,000 a year
- Full-time
- Management
- In-person
Quick Apply
Operations Manager
NRMA Parks and Resorts —Coolangatta QLD
- Full-time
- Hospitality
- Budgeting
- Leadership
- Employee discount
- Gym membership
Quick Apply
Operations Manager (12-Month Maternity Leave Backfill)
NRMA Parks and Resorts —Coolangatta QLD
- Contract
- Budgeting
- Leadership
- Communication skills
- Employee discount
- Gym membership
Quick Apply
Operations Supervisor
Myassista —Burleigh Heads QLD
- From $65,000 a year
- Part-time
- Education
- First Aid Certification
- In-person
Quick Apply
Culinary Operations Lead
Walsh Group Supermarkets —Tugun QLD
- Full-time
- Hospitality
- Café
Quick Apply

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Hospitality operations & compliance manager

Siblings @ Kirra Pty Ltd
Coolangatta QLD

Quick Apply

Job Details

Full-time
$80,000 - $90,000 a year

Qualifications

Management
RSA
Hospitality Management
Diploma

Full Job Description

The primary purpose of this role is to oversee venue-wide operations governance across bar, restaurant, and functions/events. The role is accountable for ensuring operational consistency, compliance with regulatory and internal systems, effective labour management, and delivery of key commercial performance indicators

Responsibilities include:

Venue Operations Leadership

· Act as Second in Charge of the venue, supporting the Venue Manager in the overall operational leadership, performance, and accountability of the business

· Provide end-to-end operational oversight across bar, restaurant, and functions/events to ensure alignment, consistency, and strong commercial execution across all service areas

· Step into full venue leadership in the absence of the Venue Manager, including decision-making authority, operational control, and team direction

· Drive integration and consistency of operational systems, standards, and processes across all revenue streams within the venue

· Ensure venue operations are managed through structured systems, reporting, and performance frameworks, rather than day-to-day shift execution

Compliance & Risk Management

· Own and lead all compliance frameworks, including RSA/liquor licensing, food safety, and Work Health & Safety (WHS) systems

· Ensure WHS systems are embedded into daily operations, including risk assessments, hazard identification, and control measures

· Maintain incident and hazard reporting registers, ensuring timely investigation, documentation, and corrective actions

· Lead internal audits and ensure readiness for external regulatory inspections at all times

· Drive a proactive safety culture through training, communication, and leadership accountability

Labour Management & Workforce Planning

· Oversee labour forecasting and rostering in line with business demand and budget targets

· Ensure rostering practices meet legislative requirements, including awards, breaks, and working conditions

· Monitor labour performance with consideration to safety, wellbeing, and operational sustainability

Commercial Performance & Reporting

· Monitor and drive key revenue streams across bar, restaurant, and events operations

· Oversee cost controls including wages, wastage, and operational expenses

· Produce and analyse operational and financial reports to track performance against KPIs and identify improvement opportunities

Leadership

· Act as a senior leadership presence across the venue, setting expectations and driving performance across all teams and departments

· Lead, coach, and develop all operational leaders below the 2IC level, ensuring clear accountability, consistency, and performance standards

· Provide structured guidance, coaching, and development to build capability across the broader leadership group

· Ensure effective delegation, communication flow, and escalation pathways across all areas of the venue

· Oversee structured guest feedback systems and guest relations programs to ensure service excellence is maintained

· Manage complaints handling frameworks, ensuring timely, professional, and commercially sound resolution

· Monitor guest reviews and feedback trends, identifying insights and driving continuous improvement initiatives across the venue

Skills/Qualifications:

· Relevant Diploma or higher qualification in Hospitality, Events, or Business Management or at least 3 years of relevant work experience

· Demonstrated capability in compliance and risk systems including RSA, WHS, incident reporting, and audit readiness

· Proven experience in labour governance and commercial performance management, including rostering, wage control, and KPI reporting

· Experience leading supervisors or team leaders, with accountability for operational systems, performance, and customer experience frameworks

Pay: $80,000.00 – $90,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

operations manager jobs in kingscliff, nsw

Hospitality operations & compliance manager

Operations Manager

Operations Manager (12-Month Maternity Leave Backfill)

Operations Supervisor

Culinary Operations Lead

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