In-Demand Work from home Jobs in Kewarra Beach Qld

Customer Service Officer
Queensland Government —Cairns QLD
- Temporary
- Remote
- Customer service
- Salesforce
- Research
12d
Administrative Assistant - Cairns/Townsville
bytherules Conveyancing —Cairns QLD
- Urgently hiring
- Remote
- Communication skills
- Work from home
Quick Apply
Group Hospitality Coordinator
NQ Pacific —Cairns QLD
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
- Travel reimbursement
- Work from home
Quick Apply
3d
FIFO Health and Wellbeing Coordinator
Compass Group Australia —Cairns QLD
- 12 hour shift
- CPR Certification
- First Aid Certification
- Communication skills
- Free food
In-Store Travel Consultant - Cairns Based
Sailing Whitsundays —Cairns QLD
- Typing
- Communication skills
- Marketing
Advisor (Administration & Governance)
Queensland Government —Cairns QLD
- Part-time
- Remote
- Leadership
- Relocation assistance
- Annual leave
4d
Volunteer Administration Assistant - QMHOA
FNQ Volunteers —Cairns QLD
- Remote
- Administrative experience
- On-the-job training
Undergraduate Accountant
Wedrat Chartered Accountants —Cairns QLD
- In-person
- Business
- Accounting
- Relocation assistance
- Opportunities for advancement
Psychologist / Provisional Psychologist & Behaviour Support Practitioner
Humanity Health Group Pty Ltd —Cairns QLD
- $75,000 - $122,000 a year
- Full-time
- Hybrid work
- Communication skills
- Employee assistance program
- Employee discount
Quick Apply
Account Executive (Insurance Broker)
Marsh —Cairns QLD
- Full-time
- Hybrid work
- Research
- Communication skills
- Negotiation
5d
Senior Accountant
Wedrat Chartered Accountants —Cairns QLD
- In-person
- Accounting
- Communication skills
- Relocation assistance
- Opportunities for advancement
Conveyancing Paralegal - Cairns/Townsville
bytherules Conveyancing —Cairns QLD
- Urgently hiring
- Remote
- Communication skills
- Work from home
Quick Apply
Rehabilitation Counsellor
Marsh —Cairns QLD
- Full-time
- Hybrid work
Speech Pathologist
Ability Action Australia —Cairns QLD
- Full-time
- Hybrid work
- Clinic
- Organisational skills
- Time management
Quick Apply
Senior Occupational Therapist
Ability Action Australia —Cairns QLD
- Full-time
- Remote
- Communication skills
- Referral program
Quick Apply

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Travel Agent
Travel Hub Australia —Cairns City QLD
Assist customers in booking *tours, accommodation, and transport* across Australia and New Zealand. *Sales experience* is a must – we want someone who is…
$70,000 - $100,000 a year
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Assistant Front Office Manager
The Reef House Adults Only Retreat —Palm Cove QLD
Welcoming guests to the hotel whilst providing prompt, personalised service and efficient check in and check out throughout their stay.
$80,000 - $82,000 a year
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11d

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Customer Service Officer

Queensland Government -
Cairns QLD

Apply Now

Job Details

Temporary
12 days ago

Qualifications

Customer service
Salesforce
Research
Communication skills

Full Job Description

About QBCC

The QBCC is Queensland's independent building and construction regulator, dedicated to educating, protecting and supporting both the industry and the community. Through fair, transparent and accountable regulation, the QBCC helps build confidence and strengthens one of Queensland's most vital industries.

This is a defining decade for the building and construction sector, with ambitious housing targets and the Olympic and Paralympic legacy ahead. The QBCC is responding with focus and ambition, modernising services, deepening relationships and building the internal capability needed to deliver at scale.

Central to this journey is a commitment to people. The QBCC is shaping a workforce that is inclusive, high performing and future ready. By fostering equity, diversity and wellbeing, and by creating safe and supportive workplaces, the Commission is ensuring its people can thrive while delivering outcomes that matter for industry and the community.

About the role

As a Customer Service Officer at QBCC, you will play a vital role in delivering exceptional customer service and providing clear, accurate advice on a wide range of building-related matters, including licensing, dispute management and general enquiries. You will assist consumers, licensees and industry stakeholders in navigating QBCC's services, policies and legislation, drawing on your ability to research systems, interpret information and educate customers on QBCC products, services and processes.

This role also contributes to community engagement through marketing activities, educational events and face-to-face customer service. You will provide administrative and office support to fellow staff in the Cairns office, ensuring smooth daily operations and a positive customer experience.

The position is office-based, with no work-from-home options available. Standard work hours are 9:00am to 5:00pm, Monday to Friday.

**Please refer to the Position Description for a full list of the key role responsibilities and the suitability requirements for this role **

About You

To succeed in this role, you will:
Demonstrate a strong customer-focused mindset and the ability to deliver positive outcomes in a fast-paced regulatory environment
Demonstrate high-level customer service capability, including managing complex enquiries, resolving complaints and communicating clearly with consumers, licensees and industry stakeholders
Show confidence in interpreting and explaining complex legislation and policies in plain language, supported by excellent face-to-face communication and interpersonal skills
Use strong system-navigation skills and the ability to work across multiple platforms to research information, educate customers and provide accurate advice
Demonstrate resilience, multitasking ability and sound judgement when managing competing priorities and escalating matters appropriately
Bring prior customer service experience and some industry knowledge to support success in the role

The following will be highly regarded:
Knowledge of QBCC legislative framework, policies and procedures
Salesforce knowledge and experience

How to Apply

Please submit your current resume and a cover letter (maximum two pages) outlining how your skills, knowledge and experience complement this role. This is your opportunity to tell us how you meet the suitability requirements detailed in the attached Position Description.

Why Join QBCC?

At QBCC, you'll be part of a purpose driven organisation where your work matters. You will work with dedicated professionals who value integrity, collaboration and learning. You'll have opportunities to grow while making a real contribution to shaping the QBCC's future and outcomes for our stakeholders.

If you're ready to dive into a career defining transformation journey with us, where your impact will help shape what comes next, we'd love to hear from you.

Referee checks

It is recommended you seek approval when nominating a person as a referee. Referees should have a thorough knowledge of your work performance and conduct, and it is preferable to include your current/ immediate past supervisor.

By providing the names and contact details of your referee/s you consent for these people to be contacted by the selection panel. If you do not wish the panel to contact your referees without your permission, please make this clear on your resume.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

Apply Now

Refine Your Search

work from home jobs in kewarra beach qld

Customer Service Officer

Administrative Assistant - Cairns/Townsville

Group Hospitality Coordinator

FIFO Health and Wellbeing Coordinator

In-Store Travel Consultant - Cairns Based

Advisor (Administration & Governance)

Volunteer Administration Assistant - QMHOA

Undergraduate Accountant

Psychologist / Provisional Psychologist & Behaviour Support Practitioner

Account Executive (Insurance Broker)

Senior Accountant

Conveyancing Paralegal - Cairns/Townsville

Rehabilitation Counsellor

Speech Pathologist

Senior Occupational Therapist

Other jobs to consider

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