In-Demand Customer service officer Jobs in Idalia, Qld

Retail Customer Service Officer
Australia Post —Garbutt QLD
- $28.58 - $30.55 an hour
- Part-time
- Customer service
- Administrative experience
- Cash handling
- Paid training
- Fuel discount
6d
Patient Services Officer
Queensland Government —New Townsville City QLD
- Call employer
2d
Administration Officer
Queensland Government —New Townsville City QLD
- Customer service
- Microsoft Office
- Databases
2d
Administrative Officer - Weir State School
Queensland Government —New Townsville City QLD
- Temporary
- Customer service
- Administrative experience
- Organisational skills
4d
Administration Officer - Staffing Support
Queensland Government —New Townsville City QLD
- Call employer
- Management
- Computer skills
- Leadership
- Health insurance
Customer Experience Officer
Queensland Government —New Townsville City QLD
- Temporary
- Microsoft Excel
- Microsoft Outlook
- Customer service
8d
Patient Services Officer (Outpatients Clinics)
Queensland Government —New Townsville City QLD
- Call employer
- Customer service
Administration Assistant
Wilmar —New Townsville City QLD
- Part-time
- Customer service
- Microsoft Office
- Administrative experience
1d
Patient Service Officer (Holiday Reliever)
Queensland Government —New Townsville City QLD
- Temporary
- Customer service
- Annual leave
9d
Housing Officer (Frontline Services)
Queensland Government —New Townsville City QLD
2d
Seasonal - Mail Officer
Australia Post —West End QLD
- $35.83 an hour
- Overtime
3d
Guest Experience Officer - Townsville Holidays
Ingenia Communities —New Townsville City QLD
- Hospitality
- Customer service
- Microsoft Office
- Employee discount
3d
Customer Service Officer
AMA Collision —New Townsville City QLD
- Full-time
- Management
- Customer service
- Communication skills
- Referral program
Training Support Officer (RFOO1) RFSQ Operational Training - Tropical Coast
Queensland Government —New Townsville City QLD
- Weekend availability
- Leadership
Security Officer
Group1 Security —New Townsville City QLD
- $33.91 - $74.61 an hour
- Part-time
- Management
- English
- First Aid Certification
Quick Apply
Technology Officer
Queensland Government —New Townsville City QLD
- Management
- Communication skills
Administration Officer - Charters Towers School of Distance Education
Queensland Government —New Townsville City QLD
- Temporary
- Customer service
- Organisational skills
6d
Procurement Officer
Queensland Government —New Townsville City QLD
- Full-time
6d
Patient Services Officer (Ingham Community Mental Health)
Queensland Government —New Townsville City QLD
- Call employer
- Customer service
IT Support Officer
NQ Cowboys Limited —New Townsville City QLD
- Full-time
- Hospitality
- Customer service
- Administrative experience
Quick Apply

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Retail Customer Service Officer

Australia Post -
Garbutt QLD

Apply Now

Job Details

Permanent | Part-time
$28.58 - $30.55 an hour
6 days ago

Benefits

Paid training
Training program
Fuel discount

Qualifications

Customer service
Administrative experience
Cash handling

Full Job Description

General information

Name

Retail Customer Service Officer

Site / Location

Garbutt Post Office

Ref #

12387036

Entity

Australia Post

Opening Date

16-Aug-2026

Suburb

Garbutt

State

Queensland

Work Type

Permanent Part Time

Weekly Hours

22.5

Description & Requirements

Working with our customers at Australia Post isn't just about helping Australians post, shop, bank or pay bills. It's also about helping Aussie businesses service their own customers, keeping millions of people connected and building community resilience. That’s a big responsibility, but you're the go-to teams with the know-how, delivering essential and excellent service for people every day.

About the opportunity

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

You’ll be

Primarily responsible for sorting and preparing mail and parcels for the PO boxes, ensuring accuracy and timnely processing
Sort and distribute mail and parcels in line with Australia Post procedures and servcie standards
Performing customer sales and service transactions with customers.
Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS).
Conducting and processing a number of identity services transactions, including Australian Passport Interviews.
Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.
Assisting customers with mail and parcels lodgements and associate costs.
Building rewarding relationships with customers by understanding their needs.
Assisting with administrative duties such as stocktaking and record maintenance.

Role Details

Pay Rate Commencing at $28.58 / hour, increasing to $30.55 / hour after 3 months, plus 12% Superannuation
Training Comprehensive, paid training program of 12 weeks with ongoing support
Hours 22.5 hours / week, working Monday - Friday, 6.30 am – 11 am
Benefits Access Post Perks, offering a wide range of discounts and exclusive offers across technology, fuel, travel, and more

About you

You’re a friendly, enthusiastic and reliable personality who loves working in a team environment.
You’re ready to put the customer at the centre of everything you do to help make a difference in the community.
You enjoy a hybrid role with early morning starts!

You’ll also need to

Have experience in customer service and/or cash handling.
Be fit to lift up to 16kgs of mail and parcels regularly and stand for your shift.

What else is in it for you?

Work with a diverse, supportive team where you have opportunity to connect and collaborate every day
Be at the heart of the Australian and local community, helping to keep families and friends connected or businesses connected with their customers
Opportunities for training, growth and development in customer experience or other areas of the business
Discounts and offers on lots of your favourite brands via Post Perks for more cash in your pocket, plus access to other health and wellbeing resources

All walks, one route

It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [email protected].

Apply Now

Refine Your Search

customer service officer jobs in idalia, qld

Retail Customer Service Officer

Patient Services Officer

Administration Officer

Administrative Officer - Weir State School

Administration Officer - Staffing Support

Customer Experience Officer

Patient Services Officer (Outpatients Clinics)

Administration Assistant

Patient Service Officer (Holiday Reliever)

Housing Officer (Frontline Services)

Seasonal - Mail Officer

Guest Experience Officer - Townsville Holidays

Customer Service Officer

Training Support Officer (RFOO1) RFSQ Operational Training - Tropical Coast

Security Officer

Technology Officer

Administration Officer - Charters Towers School of Distance Education

Procurement Officer

Patient Services Officer (Ingham Community Mental Health)

IT Support Officer

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