Full-Time (ideal) / Part-Time | Flexible Hours
Crescendo Academy is looking for a friendly, organised and confident Administration Assistant to join our growing music education team.
This is a people-focused administration role. You will be one of the main points of contact for our students, parents and teachers, helping manage the day-to-day scheduling and administration of a busy music academy.
About the Role
Your responsibilities will include:
- A musical background or genuine interest in music is highly regarded
- Strong computer literacy, with familiarity with social media platforms, Canva and other digital tools considered an advantage
- Respond professionally to parent and student enquiries via email, phone and in person
- Assist prospective students and families with lesson enquiries, enrolments and general Academy information
- Manage lesson changes, cancellations, absences and make-up lesson arrangements
- Assist with the planning, coordination and delivery of Academy events, including concerts, competitions, workshops and other student activities
- Provide general administrative support to teachers, students and families
- Assist with day-to-day operations to ensure the Academy runs efficiently and professionally
About You
We are primarily looking for someone who is friendly, approachable and genuinely enjoys interacting with people.
You should:
- Be confident communicating with both adults and children
- Have excellent written and verbal communication skills
- Be organised and comfortable managing multiple schedules
- Be patient and professional when dealing with parents
- Work well with teachers and other team members
- Be comfortable working in a busy environment where priorities can change
- Have good computer and general administration skills
- Be reliable and able to work independently when required
Experience in administration, reception, education or customer service would be beneficial, but attitude, communication skills and reliability are equally important.
A background or interest in music is an advantage.
Pay: From $30.00 per hour
Expected hours: 24.0 – 38.0 per week
Benefits:
- Employee discount
- Referral program
Application Question(s):
- Do you have any musical background or experience, such as learning an instrument, singing, music studies, teaching, performing, or involvement in music-related activities?
Please briefly describe your experience. (Not essential, but considered an advantage.)
- What suburb are you currently located in, and approximately how long would your usual driving commute be to our Myaree location?
- What are you looking for in your next role, and where do you see yourself professionally over the next 2–3 years?
- Do you have any technical experience using Canva or similar design tools to create simple promotional content, such as content or event posts for social media?
Please briefly describe your experience, including any familiarity with posting content to platforms such as Instagram. (Not essential, but considered an advantage.)
Work Location: In person
