Part-Time / Full-Time | Flexible Hours
Crescendo Academy is looking for a friendly, organised and confident Administration Assistant to join our growing music education team.
This is a people-focused administration role. You will be one of the main points of contact for our students, parents and teachers, helping manage the day-to-day scheduling and administration of a busy music academy.
About the Role
Your responsibilities will include:
- Responding to parent and student enquiries via email, phone and in person
- Assisting new families with lesson enquiries and enrolments
- Managing teacher and student schedules
- Coordinating lesson changes, cancellations and make-up lessons
- Updating student and attendance records
- Communicating timetable changes between teachers and families
- Assisting with term re-enrolments and waiting lists
- General Academy administration and data entry
- Supporting Academy events, concerts and competitions when required
- Helping ensure the Academy runs smoothly throughout the day
About You
We are primarily looking for someone who is friendly, approachable and genuinely enjoys interacting with people.
You should:
- Be confident communicating with both adults and children
- Have excellent written and verbal communication skills
- Be organised and comfortable managing multiple schedules
- Be patient and professional when dealing with parents
- Work well with teachers and other team members
- Be comfortable working in a busy environment where priorities can change
- Have good computer and general administration skills
- Be reliable and able to work independently when required
Experience in administration, reception, education or customer service would be beneficial, but attitude, communication skills and reliability are equally important.
A background or interest in music is an advantage but is not essential.
Pay: From $30.00 per hour
Expected hours: 24.0 – 38.0 per week
Benefits:
- Employee discount
- Referral program
- Visa sponsorship
Work Location: In person
