In-Demand Hotel receptionist Jobs in Frankston, Vic

Receptionist
Quest Moorabbin Pty Ltd —Heatherton VIC
- $32 - $36 an hour
- Part-time
- Sales
- Customer service
- Front desk
Quick Apply

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Receptionist

Quest Moorabbin Pty Ltd
Heatherton VIC

Quick Apply

Job Details

Part-time | Full-time | Casual
$32 - $36 an hour

Benefits

On-site parking

Qualifications

Sales
Customer service
Front desk
Hotel experience
Time management
Office experience

Full Job Description

Quest Moorabbin now has an exciting opportunity available for a Guest Service Agent in the Front office Reception. We are looking for a guest experience professional with a passion for customer service and sales to join our team on a full-time or part-time basis in a very fast-paced Front Office role.

The successful candidate will be responsible for all areas of the Front Office Reception and Concierge services, with tasks including, but not limited to:

Ensuring all aspects of front office reception and concierge services run smoothly
Strong sales skills in promoting and selling accommodation
Guest relations
Reservations
Administration
Guest Feedback and complaint handling
Performing check-ins & check-outs
Maintaining accurate guest accounts & guest history
Delivering a high level of professional customer experience
Responding to accommodation enquiries, processing reservations and accounts.
In-house guest safety and security
Property Security
Night Audit Reporting and reconciliation

The successful candidate will be required to demonstrate the following:

Passion for providing friendly, personalised customer service
Eon and time management skills
High level of attention to detail
Reliability and flexibility
Excellent communication
Working both autonomously and in a team environment.
Sales skills
High level of personal presentation
A genuine interest in a career within the hotel industry
Hotel Reception and Concierge experience desirable
Experience in Front office systems

This is a Full-time or Part-time or casual position on a rotating roster. You must be available to work shifts, from 7 am- 3 pm and 3 pm to 11 pm Monday to Sunday including public holidays. Only successful applicants will be notified.

Competitive wage/salary plus penalties and free on-site parking provided.

If you have experience in the same field and are looking for a new challenge and ready to showcase your professional attributes and experience then please click apply now

Employer questions

Your application will include the following questions:

Which of the following statements best describes your right to work in Australia?
Do you have customer service experience?
Are you available to work on a rotating roster?
How many hours are you available to work per week?

Job Types: Full-time, Part-time, Casual

Pay: $32.00 – $36.00 per hour

Work Location: In person

Quick Apply

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