In-Demand Guest relations manager Jobs in Essendon Fields, Vic

Guest Relations Manager
Hilton —Melbourne VIC
- $76,590 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Employee assistance program
- Employee discount
Site Manager
Magic Memories —Melbourne VIC
- $81,461.95 a year
- Weekend availability
- Hospitality
- Management
- Customer service
- Employee assistance program
Quick Apply
11d
Events Service Manager
Park Hyatt Melbourne —Melbourne VIC
- Weekend availability
- Management
- Administrative experience
- Budgeting
- Health insurance
- Annual leave
9d
Manager on Duty
Marriott International, Inc —Melbourne VIC
- Full-time
- Hospitality
- Administrative experience
- Senior Secondary Certificate of Education
Restaurant Front of House Manager
Ming Dining —Melbourne VIC
- $65,000 - $100,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Employee discount
- Free food
Quick Apply
Duty Manager
Marriott International, Inc —Melbourne VIC
- Full-time
- Hospitality
- Administrative experience
- Senior Secondary Certificate of Education
5d
Workplace Relations Policy & Compliance Manager
Crown Resorts —Melbourne VIC
- Full-time
- Communication skills
Human Resource Business Partner | Touring
Journey Beyond —Melbourne VIC
- Full-time
- Hybrid work
- Bachelor's degree
- Human resources
- Resort
- Parental leave
- Employee assistance program
Quick Apply
People & Culture Coordinator
Pan Pacific Hotels Group —Melbourne VIC
- Hospitality
- Management
- Administrative experience
2d
Cafe all rounder/ Barista
amazing graze flowers —Ascot Vale VIC
- $24.95 - $40.24 an hour
- Part-time
- POS
- In-person
- Leadership
- Annual leave
- Employee discount
Quick Apply
9d
Bartender
Ovolo Group —South Yarra VIC
- Serving
- Communication skills
4d
Assistant Hsk Manger
LUXXE Outsourced Hotel Services —Melbourne VIC
- Weekend availability
- Maintenance
- Leadership
- Time management
4d
Employment Legal Counsel, APAC
Lululemon —Melbourne VIC
- Full-time
- English
- Bachelor's degree
- Communication skills
- Annual leave
- Employee discount

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guest relations manager jobs near essendon fields, vic

Guest Relations Manager

Hilton -
Melbourne VIC

Apply Now

Job Details

Full-time
$76,590 a year

Benefits

Employee assistance program
Employee discount

Qualifications

Microsoft Word
Microsoft Excel
English
Leadership
Marketing
Hotel experience
Office experience

Full Job Description

About Hilton Melbourne Little Queen Street

Hilton Melbourne Little Queen Street combines old world charm with modern luxuries! This newly opened hotel is located in the heart of the CBD, and features 244 stylish guest rooms, including 10 spacious suites, a restaurant and bar, fully equipped gym and five meeting & event spaces.

About the role
Leading the way with your passion for hospitality and customer service you will be responsible for mentoring and coaching the team of Front Office Agents. You will also manage the shift, ensuring check-in, check-out and related services are provided to guests with exceptional service. Reporting to the Front Office Manager, you will enjoy working as part of a team in a fast-paced environment, on a rotating shift basis. Your daily duties will include:

Assisting the Front Office Manager with the management and support of daily Front Office Operations
Manage and support the Front Office team, ensuring that brand standards are met and guest expectations are exceeded
Handle guest requests, inquiries and complaints promptly
Handle any management issues or emergencies that arise, record and resolve as necessary
Assisting with Maintenance and Housekeeping related concerns outside business hours
Assisting with Reservations quality checks and inventory management
Maximise sales revenues through up-selling and marketing programs within the department
Maintain knowledge of hotel products, services, policies and emergency procedures
Ensure your team maintains a professional manner and are up to date with VIP guest movements, hotel events, local attractions and activities

What are we looking for?

A minimum of 1 year experience in a leadership front office role in a similar sized hotel
Fluent in the English and able to communicate professionally with guests and team members, both in person and over the telephone
Excellent leadership, inter-personal, training and development skills
A passion for delivering exceptional guest experiences
Demonstrated ability to resolve problems and conflict, and work efficiently under pressure
Well-presented, organised and calm personality
High level of IT skills, including Excel and Word

What will it be like to work for Hilton?
At Hilton we know that our Team Members are the reason behind our success so in turn we are committed to ensuring that Hilton is a workplace where you can Thrive and make time for what matters most. In 2025, Hilton ranked #1 across all industries by the Great Place to Work Institute in Australia and Worldwide. At Hilton, you can also look forward to receiving:

Worldwide travel discounts at unbelievable rates for you and your friends and family!
25% off Food & Beverage in the hotels.
Free access to growth and development opportunities from top class providers; Harvard University and LinkedIn Learning just to name a few
A workplace culture that foster personal wellbeing and gives you free access to Employee Assistance Programs to support your mental and physical wellbeing
Team Member Recognition Programs, including monthly celebrations and quarterly team events.
Hilton's 2030 corporate social responsibility goals, volunteering and community engagement opportunities.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Apply Now

Refine Your Search

guest relations manager jobs in essendon fields, vic

Guest Relations Manager

Site Manager

Events Service Manager

Manager on Duty

Restaurant Front of House Manager

Duty Manager

Workplace Relations Policy & Compliance Manager

Human Resource Business Partner | Touring

People & Culture Coordinator

Cafe all rounder/ Barista

Bartender

Assistant Hsk Manger

Employment Legal Counsel, APAC

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