In-Demand Medical receptionist no Jobs in Cranbourne West, Vic

Full-Time Radiology Bookings Clerk - Customer Contact Centre (Call Centre)
Marina Radiology —Berwick VIC
- From $29.15 an hour
- Overtime
- Customer service
- Medical office experience
- Administrative experience
- Employee assistance program
- Employee discount
Quick Apply
3h
Medical Receptionist / Administrator — Part Time (18 hrs) | Physiotherapy Clinic
Physio On —Officer VIC
- From $30 an hour
- Part-time
- Customer service
- Medical office experience
- Administrative experience
Quick Apply
9d

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Full-Time Radiology Bookings Clerk - Customer Contact Centre (Call Centre)

Marina Radiology
Berwick VIC

Quick Apply

Job Details

Permanent | Full-time
From $29.15 an hour
3 hours ago

Benefits

Employee assistance program
Employee discount
Fuel discount

Qualifications

Customer service
Call center experience
Medical office experience
Medical scheduling
Administrative experience
Organisational skills
Communication skills
Medical receptionist

Full Job Description

About the role

Marina Radiology is seeking a skilled and customer-focused Radiology Bookings Clerk to join our dynamic Customer Contact Centre team in Berwick, Victoria. This full-time role is an excellent opportunity for an organised and detail-oriented professional to contribute to the smooth running of our medical imaging services. All patient communication will be done via telephone or the internet.

What you'll be doing

Efficiently managing patient bookings and enquiries for a range of radiology services (e.g. CT, MRI, X-ray and Ultrasound)
Providing exceptional customer service to both patients and healthcare providers
Maintaining accurate patient records and scheduling information
Coordinating with our radiology teams to ensure timely and seamless appointment scheduling
Assisting with other administrative tasks as required to support the overall operations of the Customer Contact Centre

The role will require you to work a rotating 38 hour roster between 8.00am and 6.00pm Monday to Friday and the occasional Saturday (overtime rates apply).

What we're looking for

Previous experience in a customer service or administrative role, preferably in a medical or healthcare setting
Excellent communication and interpersonal skills, with the ability to engage effectively with patients and healthcare professionals
Strong organisational skills and attention to detail to maintain accurate records and schedules
Proficiency in using computer systems and software, including scheduling and booking systems
A caring and empathetic approach to working with patients
A team player attitude and willingness to contribute to the smooth running of the Customer Contact Centre

What we offer

Exclusive staff discounts for groceries, popular retail outlets and fuel
Employee assistance program and wellbeing initiatives

About us

Marina Radiology is a leading provider of medical imaging services in Victoria, with a reputation for clinical excellence and a commitment to patient-centred care. As a growing organisation, we are dedicated to delivering innovative solutions and expanding our reach to better serve the healthcare needs of our community.

If you are excited by the prospect of joining our team and contributing to our mission, we encourage you to apply now.

Marina Radiology is an Equal Opportunity Employer.

Job Types: Full-time, Permanent

Pay: From $29.15 per hour

Expected hours: No less than 38.0 per week

Experience:

Call center: 1 year (Preferred)
Customer service: 1 year (Preferred)
Medical receptionist: 1 year (Preferred)

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

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medical receptionist no jobs in cranbourne west, vic

Full-Time Radiology Bookings Clerk - Customer Contact Centre (Call Centre)

Medical Receptionist / Administrator — Part Time (18 hrs) | Physiotherapy Clinic

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