In-Demand Manager cockburn Jobs in Cockburn, Wa

Service Lead Customer Experience
The City of Cockburn —Cockburn WA
- $115,300 - $122,437 a year
- Full-time
- Customer service
- Leadership
- Communication skills
- Gym membership
5d
Administration Officer
Aegis Aged Care —North Coogee WA
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Parental leave
Quick Apply
6d
Current Vacancies
Forever New —Cockburn WA
- Weekend availability
- Communication skills
- Employee discount
7d
yd Cockburn Retail Team - Assistant Store Manager
Retail Apparel Group —Success WA
- Part-time
Duty Manager - Cockburn
ALDI Stores —Success WA
- $33.87 an hour
- Part-time
- Leadership
- Health insurance
- Parental leave
Quick Apply
11d
Casual Beauty Advisor - Cockburn
The Body Shop Australia Pty Ltd —Cockburn Central WA
- $33.19 - $46.46 an hour
- Temporary
- Communication skills
Quick Apply
Assistant Restaurant Manager - Cockburn
Guzman y Gomez —Success WA
- Part-time
- Management
- Customer service
- Team management
- Employee assistance program
Quick Apply
Administration Officer
Aegis Aged Care Group —North Coogee WA
- $31 - $41 an hour
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Parental leave
6d
Account Manager
Cockburn Cement —Kwinana WA
- Full-time
- CRM software
- Sales
- Microsoft Office
Operation's Manager
Ignite Community Network Pty Ltd —Cockburn Central WA
- $117,526 - $122,440 a year
- Full-time
- Leadership
- Communication skills
- Negotiation
Quick Apply
7d
Assistant Venue Manager
Yo-Chi —Success WA
- Full-time
- Hospitality
- Leadership
Assistant Store Manager - Cockburn
Bailey Nelson —Success WA
- Up to $85,000 a year
- Full-time
- Supervising experience
- Profit sharing
Quick Apply
Assistant Store Manager - Cockburn
JD Sports Australia & New Zealand —Success WA
- Full-time
- Parental leave
- Employee assistance program
Shift Leader - Cockburn
Guzman y Gomez —Success WA
- Supervising experience
- Leadership
Quick Apply
Passionate Qualified Math Tutor Needed! (Teach grade 4-10)
Kip McGrath —Cockburn WA
- $52.50 an hour
- Organisational skills
Kitchen Hand/ Cleaner
Aegis Aged Care —North Coogee WA
- Part-time
- Cooking
- Care plans
- Kitchen
Quick Apply
12d
Kitchen Hand/ Cleaner
Aegis Aged Care Group —North Coogee WA
- $31.80 - $32.44 a year
- Weekend availability
- Cooking
- Care plans
- Kitchen
12d
4x4 Accessory Salesperson
ARB Cockburn —Cockburn Central WA
- Full-time
- Sales
- POS
- Communication skills
Quick Apply
Trade Carpenters
IFM Group —Cockburn WA
- Full-time
- Carpentry
- Maintenance
- Time management
- Opportunities for advancement
Employment Broker
Workskil Australia Ltd —Cockburn Central WA
- Full-time
- Sales
- Administrative experience
- Organisational skills
- Parental leave

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manager cockburn jobs near cockburn, wa

Service Lead Customer Experience

The City of Cockburn
Cockburn WA

Apply Now

Job Details

Full-time
$115,300 - $122,437 a year
5 days ago

Benefits

Gym membership

Qualifications

Customer service
Leadership
Communication skills

Full Job Description

An opportunity to drive transformation
Flexible work options, super up to 16% + employee perks
Free Cockburn ARC gym membership and wellness programs

About Us

The City of Cockburn is centrally located in the southern suburbs of Perth, on Whadjuk country. We’re a place of experiences, just 20 minutes’ from Perth city, with everything from pristine beaches and wetlands to theme parks and world-class recreation facilities.

At the City of Cockburn, we’re more than just a local government – we’re a vibrant, forward-thinking organisation that puts our people first. Our team is united by a shared desire to make an impact by helping to achieve our vision - Cockburn, the best place to be.

About the Role

The Service Lead - Customer Experience leads the delivery of customer service across the City's front counter, contact centre, digital, and after-hours channels. The role is responsible for ensuring a high standard of service delivery, managing customer feedback and complaints, and driving continuous improvement through the effective use of customer insights, operational data, and technology.

A key focus of the position is enhancing the customer experience by identifying trends, improving processes, and leveraging contact centre technologies, including Genesys, to optimise service performance and outcomes. The role also provides leadership to the Customer Experience team, oversees customer service initiatives, and contributes to the achievement of organisational objectives.

About You

You are an experienced customer service leader with a strong background in contact centre operations and a passion for delivering exceptional customer experiences. You have well-developed analytical and problem-solving skills and can confidently use customer and operational data to identify trends, improve performance, and drive continuous improvement.

You bring experience with contact centre technologies such as Genesys, strong people leadership skills, and the ability to build and motivate high-performing teams. Your communication skills, customer focus, and commitment to service excellence enable you to achieve positive outcomes for customers, employees, and the organisation.

If this sounds like you, we invite you to apply today and make an impact.

Salary and Benefits: Starting from Level 7 Step 1 – Step 4 ($115,300 - $122,437) of the City of Cockburn Industrial Agreement 2025, based on qualifications and experience.

Need more information? We encourage applicants to read the position description for a full understanding of the role before applying. For a confidential discussion about the role, please contact Julian Govender, Service Manager Information Technology and Customer (08) 9411 3444.

Apply: Hit the apply button and follow the prompts.

You will need to address the selection criteria detailed in the Position Description and Advertisement as part of your application (maximum of two pages).

To be eligible for this role you must be legally permitted to work in Australia on a full-time permanent basis. All applicants are required to undergo a pre-employment process which includes a fitness for work assessment, alcohol and drug screening, qualification/licence checks and a Nationally Coordinated Criminal History Check.

Closing Date: Monday 21 September 2026 at 5pm. The City of Cockburn reserves the right to commence shortlisting and close the advertising period early. We are currently not accepting applications from agencies.

We value equal opportunities for all which is why the City of Cockburn strongly encourages candidates from diverse backgrounds to apply. Every applicant is valued here.

Attachments:
- PD - Service Lead Customer Experience.pdf

Apply Now

Refine Your Search

manager cockburn jobs in cockburn, wa

Service Lead Customer Experience

Administration Officer

Current Vacancies

yd Cockburn Retail Team - Assistant Store Manager

Duty Manager - Cockburn

Casual Beauty Advisor - Cockburn

Assistant Restaurant Manager - Cockburn

Administration Officer

Account Manager

Operation's Manager

Assistant Venue Manager

Assistant Store Manager - Cockburn

Assistant Store Manager - Cockburn

Shift Leader - Cockburn

Passionate Qualified Math Tutor Needed! (Teach grade 4-10)

Kitchen Hand/ Cleaner

Kitchen Hand/ Cleaner

4x4 Accessory Salesperson

Trade Carpenters

Employment Broker

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