In-Demand Client services coordinator Jobs in Clifton Springs Vic

Client Services Coordinator
genU —Geelong VIC
- $38.65 - $41.45 an hour
- Full-time
- Administrative experience
- University
- Communication skills
- Employee assistance program
- Referral program
5d
Support Coordinator
Access Your Supports —Geelong VIC
- $38.65 - $44.58 an hour
- Full-time
- Hybrid work
- Computer skills
- Communication skills
Quick Apply
Receptionist / Accounts & Social Media Coordinator
G.J. Gardner Homes —Geelong VIC
- Full-time
- Office
12d
NDIS Registration Contractor Allied Health / BSP/ PBS / Support Coordinator
Therapy Care —Geelong VIC
- Full-time
- Hybrid work
Quick Apply
Speech Pathologist - Geelong
Plena Healthcare —Geelong VIC
- Choose your own hours
- Parental leave
5d
Paediatric Occupational Therapist
Geelong Neuro Centre —Belmont VIC
- Clinic
- Supervising experience
- Paediatrics
- Parental leave

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Client Services Coordinator

genU -
Geelong VIC

Apply Now

Job Details

Full-time | Contract | Fixed term
$38.65 - $41.45 an hour
5 days ago

Benefits

Employee assistance program
Referral program
Salary packaging

Qualifications

Certificate III
Administrative experience
Data management
Communication skills

Full Job Description

Location: Geelong

Brand: Disability & Ageing

Date Posted: 1 Sept 2026

Location: Djilang - Geelong, Victoria
Salary: $38.65 P/H - $41.45 P/H + Superannuation + NFP salary packaging benefits
Employment status: 6-month contract, Full-time
Job number: 3469

Hey you!

We’re looking for an organised and people-focused Client Services Coordinator to help deliver a smooth and supportive experience for people accessing our disability and aged care services.

In this role, you’ll play a key part in guiding clients and families through their journey with genU, from their initial enquiry through to onboarding and service coordination. You’ll provide clear information about support options, help coordinate services aligned with funded plans, and ensure our clients feel confident and supported every step of the way.

If you’re someone who enjoys helping others navigate systems, building strong relationships, and making a genuine difference in people’s lives, we’d love to hear from you.

At genU, we’re a profit-for-purpose organisation, reinvesting our success back into programs to create real social impact. From disability and aged care support to community-focused initiatives, we’re here to help people live their best lives.

What you’ll do

As a Client Services Coordinator, you’ll:

Coordinate client intake and onboarding, ensuring accurate documentation and timely service activation
Prepare service quotes aligned with funded plans and client goals
Support clients and families to understand NDIS, aged care and other funding options
Assist clients throughout their service journey, from intake through to plan management and exit
Maintain accurate client data and service information across systems
Work closely with Service Delivery Leads, scheduling teams, and finance teams to ensure services run smoothly
Build positive relationships with clients, families and key stakeholders

What you’ll bring

Qualification in human services (e.g., Certificate III in Individualised Supports or similar)
Knowledge of the NDIS and/or aged care frameworks
Strong organisational and administrative skills with the ability to manage multiple priorities
Good computer literacy and data management skills
Excellent communication and interpersonal skills when working with clients and families

(You’ll also need an NDIS Worker Screening Check and Orientation Module Certificate – but don’t worry, we’ll help guide you through this.)

Why you’ll love working at genU

At genU, our differences make us stronger. We celebrate all kinds of diversity and the unique perspectives each of us brings. We’re committed to creating a welcoming, safe, and respectful space where everyone feels valued and can thrive.

You’ll also get

Salary packaging – up to $15,900 tax-free plus meal/entertainment benefits
Discounts – savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi
University Study Discount – enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University
Wellbeing support – 24/7 access to a holistic employee assistance program
Referral bonus – bring great people with you and be rewarded

Ready to make a difference?

Click Apply to submit your application.

Don’t wait to apply – we’ll be reviewing applications as they come in.

You can view the full position description on the genU careers page HERE (only available from our careers page).

We are committed to ensuring an accessible recruitment experience. If you need adjustments or have accessibility requirements at any stage of the process, please contact our team at [email protected] or 03 5249 6119.

Apply Now

Refine Your Search

client services coordinator jobs in clifton springs vic

Client Services Coordinator

Support Coordinator

Receptionist / Accounts & Social Media Coordinator

NDIS Registration Contractor Allied Health / BSP/ PBS / Support Coordinator

Speech Pathologist - Geelong

Paediatric Occupational Therapist

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